Smile Hotel - Utsunomiya Higashiguchi

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Overview of Smile Hotel - Utsunomiya Higashiguchi

Smile Hotel - Utsunomiya Higashiguchi

3.0 star property
3-star Utsunomiya hotel with restaurant

7.0/10 Good

175 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Laundry facilities
The price is $77
Price available on 10/07/2022
Higashi-Syukugo 3-2-2, Utsunomiya, Tochigi, 321-0953
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Deep soaking bathtub
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Utsunomiya Castle Ruins Park - 8 min drive
  • Tochinoki Family Land - 16 min drive
  • Kiyohara Baseball Stadium - 18 min drive
  • Tochigi Green Stadium - 19 min drive
  • Oya History Museum - 25 min drive
  • Utsunomiya Zoo - 18 min drive
  • Utsunomiya Garden Golf Club - 32 min drive
  • Mibu Toy Museum - 29 min drive

Getting around

  • Utsunomiya Station - 10 min walk
  • Ishibashi Station - 20 min drive
  • Okamoto Station - 28 min walk

About this property

Smile Hotel - Utsunomiya Higashiguchi

Enjoy your visit to Utsunomiya with a stay at Smile Hotel - Utsunomiya Higashiguchi. Guests will have free perks like WiFi and wired Internet. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms


  • Check-in time from 3 PM - 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (JPY 650 per day)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9 AM
  • Restaurant
  • Coffee/tea in a common area

Working away

  • Computer station


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Elevator

Languages spoken

  • Japanese

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 800 per person (approximately)


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs JPY 650 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Smile Hotel Utsunomiya
Smile Utsunomiya
Sky Hotel Utsunomiya
Smile Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashi guchi
Smile Hotel - Utsunomiya Higashiguchi Hotel
Smile Hotel - Utsunomiya Higashiguchi Utsunomiya
Smile Hotel - Utsunomiya Higashiguchi Hotel Utsunomiya

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

1-night trip
Verified guest review

6/10 Good

Regular business hotel
Overall your basic business hotel in Japan. Small rooms and no frills. I did hear that the breakfast buffet is worth the price. Not my first choice of hotels in Utsunomiya but in a pinch it will do.
Kanshi, 2-night business trip
Verified guest review

8/10 Very good

Clean and functional. Was what I needed. Nothing amazing though and the hallway smelt badly of cigarettes.
2-night trip
Verified guest review

10/10 Exceptional

Very nice hotel!
Overall I'm very happy with the hotel. I will concede that it does seem like an older property, so some parts of it do seem a bit old-fashioned. But everything is very well maintained and works well.
Liang, 2-night business trip
Verified Expedia guest review

8/10 Very good

Convenient location and friendly staff
Stayed here for three weeks -- the staff was friendly and the room quiet and comfortable. The hotel is in a convenient location being nearby the main station, and with a supermarket + Daiso only two blocks away. Two blocks in a different direction is a large local park.
16-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel close to Utsunomiya station & IZAKAYA
Although the check in time is too late in night, the hotel staff can be support. Close to Utsunomiya station and delicious IZAKAYA by walking.
Patty, 1-night trip
Verified Expedia guest review

8/10 Very good

The breakfast, a buffet, was very tasty and comfortable. It was helpful that there are a lot of plugs in the room. The toothbrush was too small to brush my teeth easily and sufficiently. Bath room was cramped to take a shower.
4-night trip
Verified Expedia guest review

6/10 Good

Small room, relatively close to the station
The bathtub width in the room is quite narrow so when having a shower your arms will touch the curtain and the wall. The price is cheap so if you only need somewhere to stay for a night and on a tight budget this place is OK.
Verified CheapTickets guest review

4/10 Fair

Good value other than HORRIBLE bed
This is a budget business hotel, so expectations were not high. Room was relatively clean, but non-smoking room wasn't available. The breakfast area is TINY and only holds a few people. Our room included breakfast but we didn't have either day we were there as the breakfast area was always too full for 2 more people. Real problem is that the bed was miserable. I could actually feel individual springs through the top which stab you all night long. Did NOT get an acceptable sleep and I can't recommend this hotel for that reason.
Verified Expedia guest review

8/10 Very good

Business area hotel
Fairly quiet town with fairly good gyoza in the area
Verified guest review