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All properties in Vicuna, Coquimbo Region, Chile

Terral Hotel & Spa

3.5-star hotel with outdoor pool, near Elqui Valley

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$118

Image gallery

  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Pool
  • Balcony
  • Outdoor Spa Tub
Outdoor Spa Tub. Image 1 of 28.
1 / 28Outdoor Spa Tub
8.8.Fabulous.
  • The room was large, the bed very comfy, and the room was decorated nicely. Really enjoyed…

    Feb 24, 2019

  • Lovely huge room with a great comfy bed. The roof top terrace is amazing for an evening…

    Oct 12, 2018

See all 16 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 31 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool and 2 spa tubs
  • Spa services
  • Airport shuttle

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Elqui Valley - 1 min walk
  • Torre Bauer - 2 min walk
  • Plaza de Vicuna - 3 min walk
  • Museo Gabriela Mistral - 9 min walk
  • Mamalluca Observatory - 6 mi / 9.6 km
  • Puclaro Dam - 9.9 mi / 16 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Single Room
  • Standard Double Room

Location

  • Elqui Valley - 1 min walk
  • Torre Bauer - 2 min walk
  • Plaza de Vicuna - 3 min walk

What’s around

Landmarks

  • Elqui Valley - 1 min walk
  • Torre Bauer - 2 min walk
  • Plaza de Vicuna - 3 min walk
  • Museo Gabriela Mistral - 9 min walk
  • Mamalluca Observatory - 6 mi / 9.6 km
  • Puclaro Dam - 9.9 mi / 16 km
  • Cerro Tololo Observatory - 28.5 mi / 45.9 km
  • Cancana Observatory - 29.4 mi / 47.4 km

Getting around

  • La Serena (LSC-La Florida) - 53 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 31 rooms

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Spa services on site
  • Number of spa tubs - 2

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Minibar

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Pataska - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Terral Hotel Vicuña
  • Terral Hotel
  • Terral Vicuña
  • Terral Hotel Vicuna
  • Terral Vicuna
  • Terral Hotel & Spa Hotel
  • Terral Hotel & Spa Vicuna
  • Terral Hotel & Spa Hotel Vicuna

Optional extras

Airport shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Pataska offers Mediterranean cuisine. Nearby restaurants include Virgo (3-min walk), Club Social de Vicuña (3-min walk), and Café Frida (4-min walk).
  • Yes, an airport shuttle is available.
  • Terral Hotel & Spa has an outdoor pool and spa services, as well as a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Just a perfect place to spend a few days with your family. Great hosts, terrific views, and delicious breakfast.

    Bradford, 3 night trip, Jul 25, 2018

    Verified Orbitz guest review

  • 10.0.Exceptional

    Ein Hotel mit Charme - denn ein altes Anwesen bildet die Grundlage des Hotels. Unser Zimmer war groß und bestand aus einem Schlafbereich und einer Art Wohnzimmer mit Küchennische. Die Dachterrasse ist großzügig und verfügt über eine Bar, viele Sitzmöglichkeiten und zwei Whirlpools. Das Hotel ist unweit von Stadtzentrum gelegen (ca. 100 Meter). Ein abgesperrter Parkplatz (im Preis bereits enthalten) ist auch vorhanden. Insgesamt fanden wir das Ambiente sehr gut und das Preis-Leistungs-Verhältnis hervorragend.

    1 night romance trip, Nov 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    Decepcionante estadía

    Atención regular, Restaurante muy limitado menú, Bar pobre en licores, Personal que empatiza poco con los clientes, Estacionamiento separado de las dependencias del Hotel (más de media cuadra).

    ROBINSON, 3 night romance trip, Aug 2, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Una decepción y una estafa

    De partida reserve una habitación para tres y después quise cambiar a una de dos pero nunca me contestaron los correos Llegamos al hotel nos dieron una habitación en la zona más antigua ,el olor era asqueroso entre a humedad y poca ventilación Pedí que nos cambiaran ,después de varios comentarios poco amables de la recepcionista y al insistir nos cambiaron a una habitación en la parte nueva .Bien ,buenas camas bien baño ,el problema es que se escucha todo desde el piso de arriba cuando caminan y van al baño!! Reserve un hidromasaje a las 20:00 hs y cuando fuimos no estaba listo ,nos cambiaron a las 21:30 tampoco no tenia la temperatura adecuada ,aparte el lugar estaba sin luz ,una pena que no hagan las cosas como corresponde y con ganas El personal muy poco amable en gral salvo Noelia que atendía el restaurante ,ella bien

    CECILIA, 1 night trip with friends, Apr 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel impecable, calidad de servicio mejorable

    Hotel impecable, estilo acorde al entorno del Valle del Elqui. Excelentes instalaciones: piscina, hidromasaje, comedor, habitaciones. Con servicio a la habitación. Siento que el cierre de la cocina es muy temprano con respecto a otros hoteles (10:30). Lo mejorable es la atención del personal. No dan a conocer todos los servicios del hotel, tampoco saludan ni se despiden. El atendedor del bar no ofrece bebidas ni tragos estando a su lado.

    1 night romance trip, Feb 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Maravilhoso

    Foi uma geata surpresa. O hotel é no centro de tudo. Fizemos o passeio ao observatório Malalluca e a observacao das estrelas no hotel foi fantástica- sem contar que foi exclusivo para mim e meu marido. A piscina é uma delícia a jacuzzi então... nem se fala... basta marcar seu horário- já está incluso.

    MARIZE, 1 night romance trip, Jan 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    La atencion en general muy buena y la comida EXCELENTE

    EduardoSilva, 3 night trip, Oct 19, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Bueno

    Bien todo bien excepto la poco simpatia y amabilidad de los dos caballeros de la recpecion , no asi las dos señoritas recepcionista que fueron muy amables

    CRISTIAN, 1 night romance trip, Oct 14, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Hôtel très bien situé dans le centre de vicuna. Très propre. Petit déjeuner copieux et varié. À recommander

    1 night trip, Jul 20, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    ELIANE, 3 night family trip, May 12, 2019

    Verified Hotels.com guest review

See all 16 reviews