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All properties in Santa Cruz, Santa Cruz, Bolivia
1 room, 2 adults

Hotel Cortez

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Av. Cristobal de Mendoza 280, Santa Cruz, Bolivia

3.5-star hotel with 2 restaurants, near Plaza 24 de Septiembre
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Children's pool
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • loved the location great restaurants at close proximity but the hotel restaurant is also…Mar 13, 2019
  • We liked everything about this place, it should be a 10 star ,Mar 3, 2019

Hotel Cortez

from NZ$128
  • Single Room
  • Double Room, 1 Queen Bed
  • Double Room, 2 Twin Beds
  • Triple Room
  • Suite (1 people)
  • Suite

What’s around Hotel Cortez

Landmarks

  • Plaza 24 de Septiembre - 18 min walk
  • Municipal Library - 7 min walk
  • Arenal Park - 13 min walk
  • Ethno-folkloric Museum - 15 min walk
  • La Recova Artisan Walk - 16 min walk
  • Guarani Nandereko Nomai Art and Culture Center - 19 min walk
  • Franco Aleman Cultural Center - 19 min walk
  • San Lorenzo Cathedral - 19 min walk

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 24 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 184 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests, including children, must present valid ID at check-in. Travelers who are not citizens of Bolivia must present a passport and immigration card or entry stamp. Minors travelling with one parent or with a third party must obtain a travel permit from the Bolivian Ombudsman Department of Protection of Children. Relatives or a third party travelling with a child must produce proof of the parents’ identification in addition to the required travel permit.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Wheelchair-accessible parking on site

  • Onsite garage

Offsite

  • Area shuttle*

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Number of spa tubs - 2
  • Sauna
  • Pool sun loungers
Working away
  • 24-hour business center
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Poza del Bato - This restaurant specializes in international cuisine.

Tahuichi - This restaurant specializes in international cuisine. Open daily.

Hotel Cortez’s small print

Also known as

  • Hotel Cortez Santa Cruz de la Sierra
  • Cortez Santa Cruz de la Sierra
  • Hotel Cortez Santa Cruz
  • Cortez Santa Cruz
  • Hotel Cortez Hotel
  • Hotel Cortez Santa Cruz
  • Hotel Cortez Hotel Santa Cruz

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • All residents of Bolivia may be charged the national value-added tax (13%) upon check-out. Non-residents on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport along with the migration card they received upon arrival in the country at check-in.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Cortez

  • Does Hotel Cortez offer free cancellation for a full refund?
    Yes, Hotel Cortez does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Cortez?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Hotel Cortez?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Cortez?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Cortez?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Cortez?
    Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include El Asador (3-min walk), Sir Francis (4-min walk), and Bravissimo pizzeria e trattoria (5-min walk).
  • What is there to do at Hotel Cortez and nearby?
    Hotel Cortez has 2 outdoor pools, a 24-hour fitness center, and a sauna, as well as a picnic area and a garden.

Recent reviews

Superb 9.0 From 17 reviews

Exceptional 10.0
Great Service We arrived late and they actually kept the kitchen open for us We had Cilpancho a great meal Breakfast is very good overall not 5 stars but 6 stars p.s. Get the hotel to send u a driver from viruviru hotel its $16 usd but worth every penny Book it by email direct with the hotel They have a great web site
Peter, ca1 night trip
Exceptional 10.0
I like the service, staff were very helpful rooms were very clean, property was well maintained I will recommend this hotel 100%
Juan, us7 night trip
Exceptional 10.0
Gute Lage, schöner Innenhof mit Pool, grosse Zimmer. Personal freundlich und hilfsbereit.
ch1 night trip
Very good 8.0
Excelente Hotel
Excelente Hotel, muy buena atención y especial para ejecutivos. Sólo tuve pequeños inconvenientes con personas que hicieron junta hasta altas horas de la noche, pero personal de hotel estuvo muy diligente a la hora de atender el reclamo.
Juan Pablo, us4 night business trip
Exceptional 10.0
Un’oasi di pace in mezzo al traffico
Ero già passato da questo hotel 3 anni fa circa e mi aveva fatto un’ottima impressione, benché ci fossi rimasto poche ore. Non posso che confermare quelle impressioni grazie alla gentilezza del personale, al giardino stupendo con una bella piscina, alla pulizia e all’abbondante colazione mattutina. Al termine del soggiorno mi hanno dato pure un omaggio. Proprio un bella esperienza
STEFANO, it2 night business trip
Exceptional 10.0
Hotel agradável , excelente localização, equipe de atendimento muito amável
br3 night trip
Very good 8.0
Muy bien
Ander, es1 night business trip
Very good 8.0
HOTEL IDEAL
Hotel muy aconsejable para cualquier tipo de Estancia. Limpio, Cómodo, Bien ubicado, Tranquilo, Buen Servicio, Buenas instalaciones y Estupendo personal de servicio
LINO, es4 night business trip
Very good 8.0
Kari, fi1 night trip
Very good 8.0
Ander, es1 night business trip

Hotel Cortez