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All properties in San Cristobal de las Casas, Chiapas, Mexico

Sereno Art Hotel

3-star hotel with restaurant, near San Cristobal de las Casas Cathedral

  • Free WiFi
From
NZ$59

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • El Tapanco - Balcony
  • Gallery House - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 71.
1 / 71Terrace/Patio
9.6.Exceptional.
  • It was an amazing game experience. Hotel is very very unique and artistic. I staid in a…

    Dec 17, 2020

  • Great stay!! Can’t wait to come back!

    Mar 12, 2020

See all 24 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 7 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Spa services

For families

  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Yard
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 3 min walk
  • Mesoamerican Museum of Jade - 1 min walk
  • Plaza de La Paz - 2 min walk
  • Museo de San Cristóbal - 4 min walk
  • Ex-Convent of Santo Domingo - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • La Petite
  • Deluxe Double Room
  • Family Room
  • La Reyna
  • IL Giardino

What’s around

Landmarks

  • In De La Merced
  • San Cristobal de las Casas Cathedral - 3 min walk
  • Mesoamerican Museum of Jade - 1 min walk
  • Plaza de La Paz - 2 min walk
  • Museo de San Cristóbal - 4 min walk
  • Ex-Convent of Santo Domingo - 4 min walk
  • Church of San Nicolás - 4 min walk
  • Mayan Textile Center - 5 min walk
  • Regional Costume Museum - 6 min walk
  • Arches of Carmen - 8 min walk
  • Amber Museum of Chiapas - 8 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 74 min drive
map

At a glance

Hotel size

  • This hotel has 7 rooms

Arriving/leaving

  • Check-in time 1 PM-8 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Hosted evening meal daily (surcharge)

Things to do

  • Fitness facilities
  • Spa services on site

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Designated smoking areas
  • Garden

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Things to enjoy

  • Yard
  • Individually decorated
  • Individually furnished

Freshen up

  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

JARDÍN SECRETO - Overlooking the garden, this fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Sereno Art Hotel San Cristobal de las Casas
  • Sereno Art Hotel
  • Sereno Art San Cristobal de las Casas
  • Sereno Art
  • Sereno Art Hotel Hotel
  • Sereno Art Hotel San Cristobal de las Casas
  • Sereno Art Hotel Hotel San Cristobal de las Casas

Optional extras

Rollaway beds are available for MXN 250.0 per day

Cooked-to-order breakfast is offered for an extra charge of MXN 160 per person (approximately)

Hosted evening meal costs MXN 400

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sereno Art Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Sereno Art Hotel.
  • Yes, pets are welcome.
  • You can check in from 1 PM - 8 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, JARDÍN SECRETO offers garden views. Nearby restaurants include Rincón Yucateco (3-min walk), Lum (4-min walk), and Namandí cafe & crepas (4-min walk).
  • Sereno Art Hotel has a fitness center and spa services, as well as a garden.
9.6.Exceptional.
  • 6.0.Good

    You are paying the location

    Good location, near Zocalo, however very noisy. Missing window in my room, I have not been able to sleep the first night due to street noise. Next day, I've informed the reception, when I came back during the night, window was still not fixed.

    Coline, 2 night family trip, Apr 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The courtyard was my favorite spot. The modern and traditional blend of decor was comfortable and pleasing

    8 night business trip, Apr 23, 2019

    Verified Expedia guest review

  • 8.0.Very good

    A little gem!!

    When we arrived at our hotel, we were a little put off because although we phoned ahead and said we would be arriving on the midnight bus and assured all would be well, we had to ring about a dozen times before someone arrived from the amping building. However we were shown to our charming casita. It was cold in the room but after turning on the heater, and with the help of an extra blanket we felt comfortable. The bed was wonderful - the best we have had in our 3 week trip! The casita sits in a private area in a lovely garden and has a nice hanging chair from which to relax and enjoy nature. It is called an art hotel for a reason - unique light fixtures, lamps and even bathroom taps! We loved it - rustic and chic at the same time,, The staff were very accommodating and helpful. We originally had a reservation for 3 nights, but liked San Cristóbal so much we wanted to extend our stay for another 2 nights. Unfortunately they were about to begin a 2 month renovation and could not extend us. But they lined us up with a sister hotel just around the corner and we were very please with the ease of moving to another lovely location.

    Ronald, 3 night romance trip, Jan 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Spacious, comfortable rooms in great location

    Spacious comfortable rooms, great food, perfect location!

    1 night romance trip, Nov 7, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    El lugar perfecto!

    La estancia estuvo increible. El lugar es divino, la atención impecable, la comida (y cocteles) deliciosos. Ah, y ubicación perfecta! Sin duda, muy recomendable!

    2 night trip, May 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exelente

    Todo excelente, me he hospedado en varias ocasiones en este hotel y la verdad es que el servicio es buenísimo

    Miguel, 2 night business trip, Mar 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente ubicación, muy limpio y bonito! La atención del personal es excelente! Recomiendo al 100

    3 night romance trip, Mar 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    La verdad el servicio fue increíble , siempre muy atentos

    laura isabel, 1 night trip with friends, Jan 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente!

    Excelente hotel y excelente servicio! Muy recomendado y super cerca de todo lo turístico

    Diana, 2 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Experiencias únicas.

    Excelente atención, muy lindas habitaciones.

    Jesús, 1 night family trip, Dec 14, 2019

    Verified Hotels.com guest review

See all 24 reviews