Choose dates to view prices

Hotel Crystal Palace

Photo gallery for Hotel Crystal Palace

Exterior
Indoor spa tub
Indoor spa tub
Indoor spa tub
Flat-screen TV, pay-per-view films

Overview of Hotel Crystal Palace

Hotel Crystal Palace

3.5 star property
3.5-star hotel in Hitachinaka with restaurant and bar/lounge

7.8/10 Good

134 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
Map
1-22-1 Odaira, Hitachinaka, Ibaraki, 312-0023

Room options

About this area

Getting around

  • Ibaraki (IBR) - 41 min drive
  • Hitachinaka Sawa Station - 8 min drive
  • Ajigaura Station - 8 min drive
  • Katsuta Station - 26 min walk

Restaurants

  • Saza Coffee - 3 min drive
  • CoCo Ichibanya - 3 min drive
  • Coco's - 3 min drive
  • Sushiro - 3 min drive
  • Katsuya - 4 min drive

About this property

Hotel Crystal Palace

Hotel Crystal Palace is a great choice for a stay in Hitachinaka. Guests can indulge in massages and enjoy Italian cuisine at SALA, which is open for lunch and dinner. Other features include a bar/lounge, a sauna and a garden. Fellow travellers say good things about the convenient parking.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • Karaoke

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Sauna

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

SALA – This restaurant specialises in Italian cuisine and serves lunch and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards.

Also known as

Hotel Crystal Palace Hitachinaka
Crystal Palace Hitachinaka
Hotel Crystal Palace Hotel
Hotel Crystal Palace Hitachinaka
Hotel Crystal Palace Hotel Hitachinaka

Frequently asked questions

Does Hotel Crystal Palace offer free cancellation for a full refund?
Yes, Hotel Crystal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Crystal Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Crystal Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Crystal Palace?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hotel Crystal Palace?
You can check in starting at 3:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Crystal Palace and nearby?
Hotel Crystal Palace has a sauna and a garden.
Are there restaurants at or near Hotel Crystal Palace?
Yes, SALA offers Italian cuisine. Nearby restaurants include Katsuya (2.7 mi), Hamadaya (3.2 mi) and La Table de Izumi (3.2 mi).
Does Hotel Crystal Palace have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Overall score and ratings

7.8

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Friendly staff, clean room, and wonderful breakfast service. It was also nice that there was a little play area for our toddler just outside the restaurant in the hotel.
Tracy, 1-night family trip
Verified Expedia guest review

8/10 Very good

Crystal Palace
The hotel is good but the decor is a little bit dated and requires bringing up to date.
Paul, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

This place is decorated as a wedding venue with pretty lights, fountains, and decorations everywhere. We went around Christmas time so there were decorations everywhere. The hotel's restaurant was also tasty and reasonably priced. The only drawback was a smell of mildew in some of the common spaces. Our room was fine and everywhere was visibly clean, so I'm not sure what it was from.
1-night family trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

Nice
This was a last minute booking and it was nice. e ended up in a traditional style room that was spacious and clean. It looks more like it's used for big events or weddings and was quiet when we were there and although there was a limited amount of English speaking staff they were always helpful
Scott, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Angela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Hotel
Hotel staff were very friendly & helpful. A big carpark just next to hotel. Good and nice breakfast, a good mix of western and Japanese. Come with a bonus supper Ramen from 2130 to 2200hrs. Only about 10mins drive away to Hitachi Seaside Park.
Cecilia.w, 1-night trip
Verified Expedia guest review

6/10 Good

Old hotel
Lobby looks nice but room is old and dirty. Breakfast is delicious. Far from city centre, need to walk about 2.5kms.
Verified Hotels.com guest review

10/10 Exceptional

Great value
Very friendly clean hotel with English speaking staff. Free bicycles if you want to head to the town centre and less than 500m from the nearest station. They even serve free ramen in the evening too.
Mark, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel and the staff were helpful, basic english but nice none the less. Access to the hotel is mainly by taxi/bus, I used the latter. WiFi was sketchy if you were in a room far far away, used reception office area most of the time. Breakfast was included, this was fine. Evening noodles was a nice pleasantry, restaurant closes earlier than most so they provide noodle soup. Very nice indeed, especially after a very ling flight. No bar but you can get a drink from restaurant or vending machines. I would go back.
2-night trip
Verified Expedia guest review