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Emerald Hotel

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Deluxe King Room, Sea View | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Overview of Emerald Hotel

Emerald Hotel

3.5-star property
Nuku'alofa beach hotel with restaurant, bar/lounge

7.2/10 Good

38 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Airport transfer
  • Air conditioning
  • Lounge area
  • Restaurant
  • Bar
Map
Vuna Road, Nuku'alofa, Tongatapu

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 42 min drive
  • Eua (EUA) - 22.7 miles/36.6 km
  • Airport shuttle (surcharge)

Restaurants

  • Momma Tuna's Kitchen - 5 min walk
  • Frangipani - Korean - 7 min walk
  • Marco's garden - 8 min walk
  • Friend's Cafe - 9 min walk
  • Reload Bar - 9 min walk

About this property

Emerald Hotel

Emerald Hotel offers an airport shuttle (available 24 hours). Guests looking for a bite to eat can visit Emerald Restaurant., which serves Asian cuisine. Fellow travellers say good things about the helpful staff and location.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Whale watching nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Emerald Restaurant. – This restaurant specialises in Asian cuisine.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25.00 per person
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-in between 10:00 PM and 6:30 AM can be arranged for an extra charge of USD 25
  • Late check-out can be arranged for an extra charge (subject to availability)
  • TV service is available for an extra charge

Children & extra beds

  • Cots/infant beds are available for USD 25.0 per stay
  • Rollaway beds are available for USD 35.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.

Policies

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.

Also known as

Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Frequently asked questions

Does Emerald Hotel offer free cancellation for a full refund?
Yes, Emerald Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Emerald Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Emerald Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Emerald Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Emerald Hotel?
Yes, an airport shuttle is available. The charge is USD 25.00 per person.
What are the check-in and check-out times at Emerald Hotel?
You can check in from 2:00 PM - midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Emerald Hotel?
Yes, Emerald Restaurant. offers Asian cuisine. Nearby restaurants include Momma Tuna's Kitchen (5-min walk), Frangipani - Korean (7-min walk) and Marco's garden (8-min walk).
What's the area around Emerald Hotel like?
Emerald Hotel is located on the waterfront, a short 6-minute walk from Talamahu Market and 13 minutes' walk from Basilica of St Anthony of Padua. The local area is considered walkable, as well as being good for sightseeing.

Reviews

7.2

Good

6.6/10

Cleanliness

8.7/10

Staff & service

7.2/10

Amenities

6.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Folauhola Kaupaea i Tonga, 1-night trip
Verified Expedia guest review

6/10 Good

Restaurant
The restaurant wasn’t serving food so I had to go to another hotel, for me that was a huge inconvenience.
Jessica, 2-night trip
Verified Hotels.com guest review

8/10 Very good

International Development Worker
the hotel has more than enough of what i needed Staff are helpful and takes care of guests
Rebecca, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

Takako, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Donna, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Needs renovation, bed super har. Staff are super friendly.
1-night family trip
Verified Expedia guest review

4/10 Fair

2-night business trip
Verified Hotels.com guest review

8/10 Very good

6-night trip
Verified Expedia guest review

10/10 Exceptional

The nicest staff on the Friendly Island. Really, the nicest people you can imagine. Helpful with airport transfer, car rental, advice what to see, where to eat, etc. Room was clean, spacious, breakfast included.
2-night trip with friends
Verified Expedia guest review