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Termales del Otoño

Photo gallery for Termales del Otoño

Hot springs
Water park
Outdoor pool
Superior Room | Balcony
Terrace/patio

Overview of Termales del Otoño

VIP Access

Termales del Otoño

4.0 star property
4-star hotel with spa, near Otono Thermal Springs

8.4/10 Very good

384 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
Map
Km 5 Antigua Vía al Nevado del Ruiz, Villamaria, Caldas, 176007
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Hot springs
  • Fitness centre
  • Room service
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Water dispenser
For families
  • Children stay free
  • Garden
  • Terrace
  • Laundry facilities
  • Cable TV service
  • Free self-parking

Room options

About this area

Getting around

  • Manizales (MZL-La Nubia) - 19 min drive
  • Pereira (PEI-Matecaña Intl.) - 142 min drive

Restaurants

  • De Maiz Arepas - 6 min drive
  • Invisible - 11 min drive
  • Vino Y Pimienta - 11 min drive
  • Mall Florida Plaza - 10 min drive
  • Café Lienzo - 8 min drive

About this property

Termales del Otoño

A great choice for a stay in Villamaria, Termales del Otoño is only 4.4 mi (7 km) from the airport. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy or reflexology. Other features of this upmarket hotel include an outdoor pool, a bar/lounge and a fitness centre. The pool and helpful staff get good marks from fellow travellers.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-service breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs
  • Concerts/live shows

Working away

  • 6 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall
  • Reception hall

Accessibility

  • No lift (single-level property)

Languages

  • Spanish

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi
  • Phone

More

  • Housekeeping (on request)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eco Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are 8 hot springs on site.

Dining

Origen – On-site fine-dining restaurant.
Sublime – On-site rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>
Property registration number RNT 4953

Also known as

Termales El Otoño Hotel Manizales
Termales El Otoño Hotel
Termales El Otoño Manizales
Termales Otoño Manizales
Termales del Otoño Hotel
Termales del Otoño Villamaria
Termales del Otoño Hotel Villamaria

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Termales del Otoño?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Termales del Otoño?
Yes, there's an outdoor pool.
Are pets allowed at Termales del Otoño?
Sorry, pets aren't allowed.
Is parking offered on site at Termales del Otoño?
Yes, there's free self parking.
What are the check-in and check-out times at Termales del Otoño?
You can check in from 4:00 PM - midnight. Check-out time is noon.
What is there to do at Termales del Otoño and nearby?
On-site recreation at Termales del Otoño includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Termales del Otoño also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near Termales del Otoño?
Yes, there's an on-site restaurant, Origen.
What's the area around Termales del Otoño like?
Termales del Otoño is located a short 1-minute walk from Otono Thermal Springs.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.1/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

It was a very nice hotel. Loved the feeling of being surrounded by nature
Ligia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Ali, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charming place
Place is very charming. Hotel provided advanced checking upon our arrival. Things to think about: there is service around spring water pools, would be very nice if time on time someone pass by to check guests needs. Gym treadmills did not work.
Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Deyby, 1-night trip
Verified Expedia guest review

6/10 Good

russel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JORGE, 1-night trip
Verified Expedia guest review

4/10 Fair

Property is lacking management. We had to change rooms 3 times, first time due to mold, 2nd & 3rd due to dirty bathrooms. Everyone told us how great this place is, unfortunately for us, we had a bad experience. Food wasn’t as expected either, ordered tomahawk steak medium rare and came so cooked that was difficult to eat, others in my party had similar issues. Towels aren’t available at the pools, you have to take the ones from your room and swap them.. not what you would expect for this type of hotel. Premises are gorgeous.. if rooms and food were as good, this place would be a 5 star no doubt.
Verified Expedia guest review

8/10 Very good

The hotel is beautiful. Room comfortable but needs better blankets since the weather is cold. Bathroom was cleaned;however they can add more personal hygiene items for the guests ex Kleenex.
Lorena, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

This property has big problems with humidity , the old section is due for an overhaul, the new section is very, nice , the food is very good but, they are in need of more servers and food. They have great potential but they have to design a realistic plan for the future, lot needs to be done!!
Verified Expedia guest review