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1 room, 2 adults

Now Onyx Punta Cana All Inclusive, Punta Cana, Dominican Republic

4-star4 stars
Playa Uvero Alto, Punta Cana, Provincia La Altagracia, 23000, Dominican Republic

Punta Cana beachfront property with spa, beach bar
  • Free buffet breakfast, free WiFi, and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 5,134 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • My boyfriend and I went to this resort 3/19-3/27. The food was not the best- we got sick…Mar 28, 2017
  • Still maturing as a newly opened resort. Check in took over an hour due to double…Feb 19, 2017

Now Onyx Punta Cana All Inclusive, Punta Cana, Dominican Republic

from NZ$586
  • Deluxe Junior Suite (Resort Access to Breathless Punta Cana)
  • Junior Suite Garden View King Bed (Resort Access to Breathless Punta Cana)
  • Junior Suite Garden View Two Double Beds (Resort Access to Breathless Punta Cana)
  • Junior Suite Partial Ocean View King Bed (Resort Access to Breathless Punta Cana)
  • Junior Suite Partial Ocean View Double Beds (Resort Access to Breathless Punta Cana)
  • Junior Suite Swim Up One King Bed (Resort Access to Breathless Punta Cana)
  • Junior Suite Swim Up Two Double Beds (Resort Access to Breathless Punta Cana)
  • Preferred Club Jr. Suite Pool View King Bed VIP Concierge incl. & Access to Breathless
  • Preferred Club Jr. Suite Pool View Double Beds VIP Concierge incl. Access to Breathless
  • Preferred Club Jr. Suite Swim Up King Bed VIP Concierge incl. & Access to Breathless
  • Preferred Club Jr Suite Swim Up Double Beds (VIP Concierge incl. & Access to Breathless)
  • Preferred Club Jr. Partial Ocean View King Bed VIP Concierge incl.& Access to Breathless
  • Preferred Club Jr. Partial Ocean View Dble Beds VIPConcierge incl.& Access to Breathless
  • Preferred Club Jr Suite Ocean View King Bed (VIP Concierge incl. & Access to Breathless)
  • Preferred Club Jr. Suite Ocean View ( King/Double Beds)
  • Preferred Club Jr Suite Ocean View Two Beds (VIP Concierge incl. & Access to Breathless)
  • Preferred Club Master Suite Ocean Front VIP Concierge incl. & Access to Hotel Breathless
  • Premium Jr. Suite Tropical View King
  • Premium Jr. Suite Tropical View Two Queen
  • Premium Jr. Suite Pool View King
  • Premium Jr. Suite Pool View Two Queen

What’s around Now Onyx Punta Cana All Inclusive, Punta Cana, Dominican Republic

Landmarks

  • On the beach
  • Macao Beach - 5.9 mi / 9.4 km
  • Hard Rock Golf Club at Cana Bay - 9.5 mi / 15.2 km
  • Arena Gorda Beach - 11.5 mi / 18.4 km
  • Iberostar Golf Course - 12.4 mi / 19.9 km
  • Cortecito Beach - 14.6 mi / 23.5 km
  • Punta Blanca Golf Course - 11.1 mi / 17.9 km
  • White Sands Golf Course - 13.4 mi / 21.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 38 min drive

At a glance

Key facts

Size

  • 502 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 5 bars/lounges
  • 4 poolside bars
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • 24-hour room service
Things to do
  • Beach towels
  • Number of outdoor pools - 5
  • Children's pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Scuba diving nearby
  • Nightclub
  • Swim-up bar
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 11900
  • Conference space size (meters) - 1106
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Separate sitting area
Freshen up
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa by Pevonia has 12 treatment rooms including rooms for couples. Services include massages and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Now Onyx Punta Cana All Inclusive, Punta Cana, Dominican Republic’s small print

Also known as

  • Now Onyx Punta Cana All Inclusive
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  • Now Onyx
  • Now Onyx Punta Cana All Inclusive Opening Nov 2016
  • Now Onyx All Inclusive Opening Nov 2016
  • Now Onyx Punta Cana Opening Nov 2016
  • Now Onyx Opening Nov 2016
  • Now Onyx Punta Cana All Inclusive All-inclusive property

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.4 From 297 reviews

Fair 4.0
Mediocre resort
My boyfriend and I went to this resort 3/19-3/27. The food was not the best- we got sick three different nights after eating. We got ripped off at the spa and when we tried to explain that we didn't receive the service we're being asked to pay for, they argued (in Spanish mind you). P.s. For two 50 min massages, basic gel manicure and basic pedicure was $433.00 USD. We weren't expecting cheap but we felt like the services we received, did not match that price. We spent $4,700 for the resort for 8 days (with the room upgrade for $700). The hotel rooms smell like sewer (the water). If it rained (which it did almost every day/night--normally for an hour at most), outside would smell like sewer. Thank goodness we could walk to the other resort (Breathless) to eat, they had better food/restaurants there. The bartenders, servers, and "butler" (our guy that helped us throughout the week) were all very happy and tried to be as accomodating as they could be. We met some very nice employees there- Wandy and Nellis were exceptional at their service. The beach was nice, pools were beautiful, rooms were set up nicely- that part was great. For the price that we paid, we will not be back nor will we recommend to friends. Overall, it was a nice trip but we had higher hopes and were/are disappointed in Now Onyx.
Baylee, usOther trip
Good 6.0
Need More Time to Get the Kinks Out
Still maturing as a newly opened resort. Check in took over an hour due to double charges on accounts and attempting to find "extras" that had been arranged. Staff was ALWAYS pleasant, but the language barrier, is tough. But everyone smiles in the same language - right?! Many trips to properly program room keys (not a big deal but a nuisance when considering the experience as a whole), a room change due to a plumbing issue was necessary mid-stay. Mix ups on apology letters being sent to rooms (wrong names), calls from managers on room issues kept going to the wrong group, etc. As I said, still trying to figure things out. Great beach, plenty of towels, clean pools, attentive staff. Had fun with the activities staff. Also Simon at the main pool is the quickest and nicest server - ever! At first it felt like everything was catered to those with "preferred" rooms - all the signage can make you question if staying here was a good choice as almost half the amenities are dedicated to "preferred"... but once you figure it out, no issue. Biggest disappointment was the food. Good variety but the buffet was not always warm, the food just didn't taste as we'd hoped at the restaurants - overcooked chicken, undercooked filet, "disc-like" bread and cheese on the french onion soup... This was our first time at a NOW resort. We typically stay at 4+ star Riu's - so our comparison is to this, and it just does not compare...maybe once they work out the kinks.
W, usOther trip
Very good 8.0
Room for improvement, but staff is wonderful.
This was our first trip to Punta Cana and overall had a nice trip with the exception of our departing flight. The Now Onyx is a nice resort and anyone staying should pay the additional price to be "Preferred"...trust me it is worth every penny! The majority of the staff will go out of their way to accommodate you and always smile and ask how you are. As other reviewers have noted, the beach and preferred pool bartenders are not that friendly, but the servers are great (especially Nelis). I always used the Preferred lounge bars whenever convenient...and even some times when it wasn't...better selection and staff is great. Only issue we encountered is that maid service forgot our room 2 days and in-room bar was not restocked daily as noted. I had to tell our butler (Pedro was great) and he saw to it that it was resolved. Restaurants are very good and we really enjoyed the tepanyaki tables at Spice. Use the exchange privilege and go to Picante at Breathless for a nice mexican meal. We stayed in a 3rd floor Preferred Jr Suite Pool View and had a great view of the pool and the ocean. I would have considered our room an ocean view because when we were in the hot tub on our terrace, you could see the 65% of the beach and ocean (see pics). Overall I would recommend this resort, but again go "Preferred"...its the only way to visit the family of AMResorts.
H, usRomance trip
Fair 4.0
NOW Onyx Disappointing
I only received an option to upgrade on my next stay to compensate me for the discomforts I experienced at NOW Onyx that I spoke with management about. Here were the 5 or 6 negative situations I faced: stain on comforter with no clean sheets/comforter changed during the entire week of my stay at NOW Onyx, name calling/negative talking about me by staff at NOW Onyx morning and lunch buffet in Spanish which I understood and they thought I would not, used towel service where I was given what appeared to be a used towel by staff I got something on my hand from it, at gym I was picked out of crowd and forced to sign a sign in sheet (others that came in after me did not sign it including 2 couples and 2 girls) which was discriminating, degraded and disgusting coffee product, horrible food at Italian restaurant, and dinner one night I bit into something hard as a small rock and spit it out into a napkin that was in my fajitas. Cleanliness, service, beaches, rooms/resort common areas, food are all main points and on each one I had incidents that lower my experience to disappointing. The suggested compensation was also disappointing because I would not return again unless someone else paid me to. I wouldn't waste my money here again.
usOther trip
Exceptional 10.0
Last minute booking
We booked this hotel at the last minute when our cruise was cancelled because of hurricane Irma. It was the best impulse vacation decision I've ever made. Greeted by Lissa the lobby ambassador her warm amd friendly demeanour made you feel like you are really welcomed "home". We given a drink and a fresh towel to kool down. Check in was fast and efficient. We took the "preferred" Upgrade to have a junior suite with a private swim up pool, access to the preferred lounges and butler service. Pedro our butler was fantastic. He made sure we wanted and needed for nothing. Of the 5 restaurants we only ate at 2 during our brief stay. In all our dining experiences the service was exceptional and the food was very good. The beach was nice. The staff was constantly working to keep it clean. Seaweed never stayed on the beach long. Some one was always cleaning it up. The preferred pool area was immaculate. Mariano and Graviel were always around keeping things in order. Monica our housekeeper did an amazing job in keeping our room tidy.. The overall cleanliness of the facility was impressive. Every staff member we encountered was warm and friendly. When visiting another country expect a language barrier. Luckily we are fluent in Spanish, it made communication easy. Although every staff member could speak and understand English. I highly recommend this place and we are planning our next visit NOW! Our time here was EXCELENTE!
Rolly, usOther trip

Now Onyx Punta Cana All Inclusive, Punta Cana, Dominican Republic

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