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Sheraton Samoa Aggie Grey's Hotel & Bungalows

Photo gallery for Sheraton Samoa Aggie Grey's Hotel & Bungalows

Exterior
Balcony
Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk
Bungalow, 1 King Bed, Non Smoking, Garden View | Hypo-allergenic bedding, down duvets, in-room safe, desk

Overview of Sheraton Samoa Aggie Grey's Hotel & Bungalows

Sheraton Samoa Aggie Grey's Hotel & Bungalows

4.5 star property
Luxury hotel with 2 restaurants, near Palolo Deep Marine Reserve

8.2/10 Very good

230 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Main Beach Road, Apia

Room options

About this area

Getting around

  • Apia (FGI-Fagali'i) - 8 min drive
  • Faleolo International Airport (APW) - 54 min drive
  • Airport shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • Paddles - 4 min walk
  • Y Not - 4 min walk
  • The Edge Marina View - 7 min walk
  • Nourish Cafe - 9 min walk
  • Nella's - 13 min walk

About this property

Sheraton Samoa Aggie Grey's Hotel & Bungalows

Sheraton Samoa Aggie Grey's Hotel & Bungalows is only 2.5 mi (3.9 km) from the airport and offers a shuttle (available 24 hours) for WST 25 per person one-way. Guests can indulge in deep-tissue massages, facials or body treatments, and Aggie Grey's, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers like the pool and helpful staff.

Languages

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Bus station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Discount at nearby fitness centre
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Conference centre (5371 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 11 buildings/towers
  • Built in 1933
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Designer shops on site
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • French

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

Dining

Aggie Grey's – This steakhouse specialises in international cuisine and only serves dinner.
Feast – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lobby Lounge – This delicatessen specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Lobby Bar – On-site cocktail bar. Open daily.
Tea Lounge – On-site coffee shop. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of WST 25 per person (one-way)
  • Bus station shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Renovations and closures

This property is closed from 19 December 2022 to 1 July 2023 (dates subject to change).
This property will be closed from 19 December 2022 to 1 July 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
The property is closed: Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day and during Ramadan.
 

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for WST 75.0 per day
  • Airport shuttle for children between the ages of 3 and 12 costs WST 12.50 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>

Also known as

Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Apia Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel Apia

Frequently asked questions

Is Sheraton Samoa Aggie Grey's Hotel & Bungalows currently open?
This property is closed from 19 December 2022 to 1 July 2023 (dates subject to change).
Does Sheraton Samoa Aggie Grey's Hotel & Bungalows offer free cancellation for a full refund?
Yes, Sheraton Samoa Aggie Grey's Hotel & Bungalows does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Samoa Aggie Grey's Hotel & Bungalows?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Samoa Aggie Grey's Hotel & Bungalows?
Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 7:00 PM.
Are pets allowed at Sheraton Samoa Aggie Grey's Hotel & Bungalows?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Samoa Aggie Grey's Hotel & Bungalows?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sheraton Samoa Aggie Grey's Hotel & Bungalows?
Yes, an airport shuttle is available. The charge is WST 25 per person one-way.
What are the check-in and check-out times at Sheraton Samoa Aggie Grey's Hotel & Bungalows?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sheraton Samoa Aggie Grey's Hotel & Bungalows and nearby?
Have fun with nearby activities such as hiking, kayaking and snorkelling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a sauna and a fitness centre.
Are there restaurants at or near Sheraton Samoa Aggie Grey's Hotel & Bungalows?
Yes, there are 2 on-site restaurants, featuring international cuisine, garden views and poolside dining. Nearby restaurants include Paddles (4-min walk), Y Not (4-min walk) and The Edge Marina View (7-min walk).
Does Sheraton Samoa Aggie Grey's Hotel & Bungalows have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Sheraton Samoa Aggie Grey's Hotel & Bungalows like?
Sheraton Samoa Aggie Grey's Hotel & Bungalows is a short 5-minute walk from Falemataaga – The Museum of Samoa and 11 minutes' walk from Palolo Deep Marine Reserve. Travellers love the hotel's prime location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

The staff as always were Super friendly. This is the 2nd stay me and my family have had here. And they never disappoint. It was unfortunate our original room wasn’t available due to renovations. We were then upgraded to a bungalow. Probably wise of them to inform us prior to checking in via phone call.
Fuapepe, 1-night family trip
Verified Expedia guest review

8/10 Very good

Slow Season Letdown
We visited during the COVID-19 lockdown in Samoa which meant that hotel services were sparse. While the room was still great, we were really disappointed in the availability (and cost!) of food options and ate most of our meals away from the hotel. We also had the housekeeping walk in on us without knocking which was a bit embarrassing. She did apologize, but for what we paid to stay at this hotel - and to support them during a time of slow business - I was actually quite disappointed. There are many other options for higher end hotels in Apia and I’ll probably choose another next time.
2-night trip
Verified Hotels.com guest review

8/10 Very good

It was immaculate and our garden fale was gorgeous and so quiet! Loved the pool but the bar there was never staffed, and we would often have to ask people three or four times for pool towels and things like that.
H, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The only complaint i have staying here is that i wish i stayed here longer than one night!!! From the service, to the food and to the rooms; everything was excellent. Breakfast was amazing as there were soo many options to choose from and more importantly delicious. Would definitely recommend staying here
1-night trip with friends
Verified Expedia guest review

4/10 Fair

6-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Staffs were extremely friendly and helpful,atmosphere was great and will stay there again and recommend to friends and family
Paul&Victoria, 8-night family trip
Verified Wotif guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

The hotel had a nice laid back atmosphere. The staff were friendly and helpful and the location was convenient
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was absolutely amazing with everything. Love it.
Puaina, 2-night family trip
Verified Expedia guest review