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Shetland Hotel

Photo gallery for Shetland Hotel

Front of property
Triple Room | In-room safe, desk, free cots/infant beds, free WiFi
In-room safe, desk, free cots/infant beds, free WiFi
Family Room | In-room safe, desk, free cots/infant beds, free WiFi
Flat-screen TV

Overview of Shetland Hotel

Shetland Hotel

3.0 star property
3-star hotel in Lerwick with restaurant and bar/lounge

8.0/10 Very good

115 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
  • 24/7 front desk
  • Laundry facilities
Map
Holmsgarth Road, Lerwick, Scotland, ZE1 0PW

Guests rated this location 7.3/10 - Good

Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Wedding services
  • Luggage storage
  • Banquet hall
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

Getting around

  • Lerwick (LSI-Sumburgh) - 40 min drive

Restaurants

  • Douglas Arms - 12 min walk
  • Golden Coach - 17 min walk
  • Captain Flints - 3 min drive
  • Mareel - 13 min walk
  • Fjara Cafe Bar - 3 min drive
Map

About this property

Shetland Hotel

When visiting Lerwick, Shetland Hotel is a great choice to consider. For a bite to eat, guests can visit Waterfront Bar & Grill, which serves British cuisine and is open for breakfast, lunch and dinner. Fellow travellers say good things about the helpful staff and central location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's menu

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Waterfront Bar & Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Children & extra beds

  • Rollaway beds are available for GBP 15.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

Policies

<p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick

Frequently asked questions

Does Shetland Hotel offer free cancellation for a full refund?
Yes, Shetland Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shetland Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shetland Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shetland Hotel?
Sorry, there's no on-site parking at Shetland Hotel.
What are the check-in and check-out times at Shetland Hotel?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Shetland Hotel?
Yes, Waterfront Bar & Grill offers British cuisine.
What's the area around Shetland Hotel like?
Shetland Hotel is a short 11-minute walk from Up-Helly-Aa Exhibition and 17 minutes' walk from Lerwick Town Hall. The local area is central and popular for its beaches.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

6.9/10

Amenities

7.3/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

John T, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Ross, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable and Convient to the Northlink Ferry!
Mary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff were lovely and very helpful, the manager couldn't do enough for you. The room was a bit dated but very clean. The breakfast was very nice too.
Diane, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Linda, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Nicola, 5-night trip
Verified Expedia guest review

8/10 Very good

BALBIR, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Unfriendly welcome from reception staff. Bathroom and bed were clean, however décor in the bedroom and communal areas was drab and dated, and wallpaper peeling from the walls in bedroom. Waiting staff at breakfast were friendly and cheerful, and breakfast absolutely fine. Overall though I was disappointed with my stay. I was meant to return for another night later in the week, but cancelled and booked elsewhere.
Niki, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Great staff and very welcoming, we were part of the hotels family, and my wife and l would recommend a stay to any of our friends.
Robert, 2-night family trip
Verified Expedia guest review