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Novotel Singapore on Stevens

4-star hotel with 14 restaurants, near Orchard Road

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Pool
  • Pool
  • Exercise/Lap Pool
  • Infinity Pool
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28 Stevens Road #01-01, Singapore, 257878, Singapore
8.8.Fabulous.
  • A gem of a hotel, great service, great location. A new hotel and will definitely book…

    Aug 13, 2018

  • Staff is very friendly and doing what they had to. Hotel is clean and there are hand…

    Mar 13, 2020

See all 304 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore), ALLSAFE (Accor Hotels), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available

Guests rated location

Quiet
Safe
Convenient
Transport options
Walkable
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 254 smoke-free guestrooms
  • Daily housekeeping
  • 14 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 24-hour health club

For families

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Orchard
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Merlion - 3.3 mi / 5.2 km
  • Singapore Flyer - 3.5 mi / 5.7 km
  • Gardens by the Bay - 3.8 mi / 6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room, 1 Double Bed
  • Deluxe Room, 2 Twin Beds
  • Premier Double Room, 1 King Bed
  • Superior Double Room, 1 Double Bed
  • Superior Room, 2 Twin Beds

Location

28 Stevens Road #01-01, Singapore, 257878, Singapore
  • In Orchard
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk

What’s around

Landmarks

  • In Orchard
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Merlion - 3.3 mi / 5.2 km
  • Singapore Flyer - 3.5 mi / 5.7 km
  • Gardens by the Bay - 3.8 mi / 6 km
  • Marina Bay Sands Casino - 4.2 mi / 6.7 km
  • Marina Bay Sands Skypark - 4.2 mi / 6.8 km
  • Universal Studios Singapore - 5.4 mi / 8.7 km
  • Singapore Zoo - 10.7 mi / 17.1 km
  • Singapore Expo - 12.3 mi / 19.8 km

Getting around

  • Changi Airport (SIN) - 30 min drive
  • Singapore (XSP-Seletar) - 24 min drive
  • Senai International Airport (JHB) - 57 min drive
  • JB Sentral - 51 min drive
  • Newton Station - 17 min walk
  • Orchard Station - 18 min walk
  • Botanic Gardens Station - 25 min walk
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 254 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-1 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (SGD 35 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 14 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Arcade/game room

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2017
  • Elevator
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Braille signage
  • Wheelchair-accessible bathroom vanity
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
  • Accessible bathtub
  • Wheelchair-width doorways

Languages Spoken

  • Chinese
  • English
  • Finnish
  • French
  • Indonesian
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

L Apertif Tapas Bar - This tapas bar specializes in international cuisine and serves light fare only. Open daily.

Winestone - Onsite fine-dining restaurant. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Singapore Stevens Hotel
  • Novotel Stevens Hotel
  • Novotel Singapore Stevens
  • Novotel Stevens
  • Novotel Singapore on Stevens Hotel
  • Novotel Singapore on Stevens Singapore
  • Novotel Singapore on Stevens Hotel Singapore

Optional extras

Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 100 percent of room rate (subject to availability)

Self parking costs SGD 35 per day

Rollaway beds are available for SGD 65.0 per night

Buffet breakfast is offered for an extra charge of SGD 20 per person (approximately)

Cribs/Infant beds are available for SGD 65.0 per night

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Singapore on Stevens does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs SGD 35 per day. RV/bus/truck parking is available.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 1 AM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 100% charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 14 onsite restaurants, featuring international cuisine. Nearby restaurants include Shang Palace (9-min walk), The Waterfall (10-min walk), and The Line (10-min walk).
  • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (12-min drive) and Marina Bay Sands Casino (14-min drive) are both nearby.
  • Practice your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour health club. Novotel Singapore on Stevens also has an arcade and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Overall pleasant stay. Would recommend to friends and family.

    1 night romance trip, Mar 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice room condition and pleasant staffs. Wifi speed is not as fast as I expected, but is ok.

    JAEHOON, 2 night family trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    New and good

    New hotel, nice pool, nice gym, nice bed, free shuttle to orchard road

    1 night trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Terrible Service, Unprofessional & Impolite Staff

    - Check in process was slow, receptionist was not attentive and not helpful at all. Did not provide related information such as breakfast time and location, parking information and wifi connection. - Minibar items and vanity counter amenities were not stocked. - Stains on towels and yukatas. - Room was not cleaned even the make up room signal was turned on since 8am and we informed the housekeeping attendant to clean up for us. - Items requested not delivered on time. - Room service food was not warm at all. - Cutleries set at the breakfast restaurant were dirty. - One of the staff from restaurant was rude and not helpful.

    2 night family trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I like it all. Nothing is bad. Excellent place to stay.

    1 night trip, Jan 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I absolutely loved this hotel. Excellent value for money, a great base to explore the city, clean and very quite room, and a decent breakfast. The staff were very helpful. There’s a great gym on site and two good size pools. You can stroll easily to the Botanical Gardens from here in about 20mins. There’s a regular shuttle to Orchard Road or again a 20mins stroll. I would get taxis to Marina Bay etc and then make my way on foot back to the hotel which is longer but a great way to see the city if you like walking. Didn’t want to leave! A great start to my adventure. Thank you Novotel for an excellent stay.

    3 night trip, Jan 27, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A nice 4 stars hotel overall . Will be back to stay again .

    2 night family trip, Jan 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved this place! The check in was fast and efficient, the room was clean, staff was friendly and loved the pool!

    2 night trip with friends, Jan 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was nice and clean. I stayed over the Chinese new year so the timing was hectic. There was an issue with not servicing the room, but the staff resolved it well.

    Sam, 4 night business trip, Jan 21, 2020

    Verified Expedia guest review

  • 6.0.Good

    Reception staff not very well informed about the hotel. I called the hotel twice before arrival to check they have a bath tub and was told yes. The trainee on reception at checkin says their rooms don’t have bath tubs. I also asked the same receptionist how long it would take to walk to Newton Circus to which she replied 4 minutes!! In fact it took 23 minutes. The next dat yet again I asked the receptionist where the hotel alacarte restaurant was to which she replied on the second floor, after much searching and going back to the reception to speak with someone different I was told it was on the ground floor next door. I know trainees need to learn but their tutors need to teach them better.

    2 night business trip, Jan 8, 2020

    Verified Ebookers guest review

See all 304 reviews