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Sugarland Hotel

Photo gallery for Sugarland Hotel

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Standard Room | In-room safe, desk, free WiFi, bed sheets

Overview of Sugarland Hotel

Sugarland Hotel

3.5 star property
3.5-star hotel in Bacolod with outdoor pool and restaurant

7.0/10 Good

40 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
Map
Araneta St., Singcang, Bacolod, Negros Occidental, 6100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Aboy's Restaurant - 8 min walk
  • Golden Fortune Seafoods - 10 min walk
  • Alice's Recipes - 12 min walk
  • Offshore - 13 min walk
  • Jollibee - 14 min walk

About this property

Sugarland Hotel

Sugarland Hotel offers an airport shuttle (available 24 hours) for PHP 600 per room one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Asul, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a garden. Fellow travellers like the helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Asul – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Twist Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PHP 600 per room (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod

Frequently asked questions

Does Sugarland Hotel offer free cancellation for a full refund?
Yes, Sugarland Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sugarland Hotel?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Sugarland Hotel on 11 December 2022 start from NZ$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sugarland Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sugarland Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sugarland Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sugarland Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Sugarland Hotel?
Yes, an airport shuttle is available. The charge is PHP 600 per room one way.
What are the check-in and check-out times at Sugarland Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Sugarland Hotel and nearby?
Sugarland Hotel has an outdoor pool and a garden.
Are there restaurants at or near Sugarland Hotel?
Yes, Asul offers international cuisine and poolside dining. Nearby restaurants include Aboy's Restaurant (8-min walk), Golden Fortune Seafoods (10-min walk) and Alice's Recipes (12-min walk).
What's the area around Sugarland Hotel like?
Sugarland Hotel is located a short 10-minute walk from Gaisano City Mall.

Overall score and ratings

7.0

Good

7.5/10

Cleanliness

7.6/10

Staff & service

7.3/10

Amenities

6.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Grew up in Bacolod, and Sugarland hotel has been known for their good food ever since. The only downside of my family’s stay at Sugarland hotel was the hot water and shower head in their bathroom. My family asked for maintenance but no one came to fix the problem. For the future in case we plan to book an occasion again we will book SL as our go to venue. I’d like to give credits to Ms. Lynsie Bernas for patiently answering my inquiries thru messenger. Keep up the good work.
Pamela, 1-night family trip
Verified Expedia guest review

8/10 Very good

service is bad (breakfast area)
The facilities are excellent but the staff service most especially during breakfast was very awful!! The staff was being disrectful to my mom, SHE should how to deal with the customers and on how to treat them well. We didnt like how she acted. SHE needs to be trained AGAIN. If she continues acting that way, she will forever leave a bad impression to the guests like me most esp to those na matyag niya hindi ka afford. Just saying
Nickie Sann, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not staying here again
The front desk personnel were not cordial, too serious when I checked in. When checking out, I had to wait for about 10 minutes while one of the personnel was just chatting with another customer, when she could have easily checked me out. Restaurant personnel were nice and courteous.. Very slow Internet in my room..
ANTIPAS IV, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Very safety place and quiet
ito, 2-night family trip
Verified Expedia guest review

8/10 Very good

Perfect
Evelyn, 1-night family trip
Verified Expedia guest review

8/10 Very good

The shower area wets the floor outside of shower caused by no proper closure to trap the water. The refrigerator was not working in our room. It got serviced but still did not work. We just ignored it since we only stayed 2 night. But overall, our stay was good.
Nimi, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Friendly hotel
Room was okay, the restaurant is top. One day forget to clean the room. After complaining there was someone in two minuts. I think just accidently. The place is a bit old an old fashion but still clean and every thing was function. Accept the swimming pool.
Luitzen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The food has always been consistently great all these years. Service is great too. Cheers!
1-night family trip
Verified Hotels.com guest review

4/10 Fair

JEE WHAN, 1-night trip
Verified Hotels.com guest review

6/10 Good

Old hotel
Hotel is old.. water in the toilet is noisy, wi-fi not working. No signal for both Smart and Sun but food is good
2-night business trip
Verified Hotels.com guest review