2/10 Poor
19 October 2019
Where do I start. Appearance from outside is completely dated & dirty. I reserved premium suite with king size bed & twin bed but was given queen bed with sofa(not pull out). When I called front desk about I was told that’s the biggest room they have & maybe it was Expedia advertising mistake. They gave two small bottles of water for first two days even though it says free bottles water & I stayed 9 days in 90 some degree weather for two people. When I asked for bigger bottles they charged me for it. Bathroom was dirty. Bathroom skin moves and shelves underneath so dirty you can actually write your name on it. Towels were so worn out fabrics were actually coming out from the sides. Breakfast manu or selection was simply just so so sad. Hotel restaurant staffs were exceptionally professional but hotel manager just sit on guest area chair & read news paper all day. He doesn’t even bother greeting customers. I will not ever stay at this hotel again and HIGHLY RECOMMEND anyone not to.
Verified traveller
9-night trip
Verified Expedia guest review