2Ciels Boutique Hotel & SPA

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Rooftop pool
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Overview of 2Ciels Boutique Hotel & SPA

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2Ciels Boutique Hotel & SPA

4.0 star property
4-star hotel with spa, near Royal Tennis Harti

0 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
  • Laundry facilities
Map
Street Oued El Makhazine, Corner Imam Chafai, Gueliz, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • Massage/treatment rooms
  • Babysitting
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Gueliz
  • Jemaa el-Fnaa - 26 min walk
  • Marrakech Plaza - 1 min drive
  • Avenue Mohamed VI - 1 min drive
  • Majorelle Gardens - 14 min drive
  • Oasiria Water Park - 12 min drive

Getting around

  • Menara Airport (RAK) - 13 min drive
  • Marrakech Central Station - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

2Ciels Boutique Hotel & SPA

Located just 3.9 mi (6.3 km) from the airport, 2Ciels Boutique Hotel & SPA offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Le Patron de la Mer, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 outdoor pools, a rooftop terrace, and a poolside bar. The restaurant and overall property condition get great marks from fellow travelers.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle within 5.00 km*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Rituals has 4 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with hot springs/mineral springs, a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Le Patron de la Mer - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Le Club Bar - This bar specializes in Mediterranean cuisine. Open daily.
Lola SkyLounge - Onsite café. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 50.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 28 per vehicle
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 28 per day
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

2Ciels Hotel Boutique Marrakech
2Ciels Boutique Marrakech
2Ciels Boutique
2Ciels Boutique Hotel Marrakech
2Ciels Boutique Hotel
2Ciels Hotel Boutique
2Ciels Boutique Hotel SPA
2Ciels Hotel Marrakech
2ciels & Spa Marrakech
2Ciels Boutique Hotel & SPA Hotel
2Ciels Boutique Hotel & SPA Marrakech
2Ciels Boutique Hotel & SPA Hotel Marrakech

Frequently asked questions

Overall score and ratings

10/10 Exceptional

Carolyn, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel in Marrakech
After traveling for almost 24 hours, including two airline delays, we were so grateful for the shuttle driver waiting for us at the airport. The reception staff welcomed us with a refreshing melon drink; check-in was smooth, and our room was great. The rooftop lounge and restaurant was exactly what we wanted after such a long trip. Highly recommend this hotel.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marko, 2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

So great we booked again! Amazing hotel, close to everything with great staff and facilities. The breakfast is brilliant, it’s worth it for that alone. The rooftop pool has a great atmosphere and is a must.
Hana, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Enjoyable stay in Marrakesh
Everything was excellent; check-in/out, breakfast, pool and snack bar, spa, restaurant for dinner and the attitude of staff. We stayed in a Lifestyle Suite and fully recommend for anyone visiting Marrakech.
Brendan, 4-night trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE - This hotel and its manager are unprofessional and the poor staff has to deal their rudeness. This place is at most a dressed up 3 star hotel. During the first 2 nights of our stay, we had no proper shower as the water kept going from hot to cold. When we brought this to the manager's attention, he was very rude to us and made it sound like we were the only ones having this issue. We in fact spoke to other people on our floor and they had the same complaint. After reporting that the issue was fixed, on the second day, we experienced the same problem. Guess what - the technician who came and even the front desk receptionist admitted that this had been a problem before! I was staying in room 105 and my father in room 109. Everytime they came to look at the shower, they left dirty shoe prints on the tile and could honestly care less. We had one day of a proper shower out of the 3 nights we stayed there, when this was reported to the staff, their response "It's ok". The manager agreed to compensate us for 2 nights for both rooms but when Expedia contacted them, they declined to make good on their original agreement. The worst attitude and treatment I have ever received. The beds were frankly horrible, there are no little items you would expect from a nice 4 star hotel (i.e. showercap). I wouldn't have spent time writing this but the false advertising and high ratings/reviews here are very misleading. I wouldn't want anyone else to experience this.
CHANIDA, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfection
Marc, 3-night trip with friends
Verified Ebookers guest review

10/10 Exceptional

Great hotel and amenities. The hotel rooftop was buzzing and we went in February. The staff was polite and helpful. You do have to pay to use the steam room as it is part of the hammam service which was great and the ladies who do it are great.
Devon, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Janet, 2-night family trip
Verified Hotels.com guest review