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All properties in Marrakech, Marrakech-Safi, Morocco
1 room, 2 adults

2Ciels Boutique Hotel & SPA

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Dry cleaning/laundry service
Street Oued El Makhazine, Corner Imam Chafai, Gueliz, Marrakech, 40000, Morocco

4-star hotel with 2 restaurants, near Royal Tennis Harti
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free cribs/infant beds
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from March 26 2020 to November 2 2020 (dates subject to change).
  • Excellent hotel in the centre of the French quarter of Marrakech. Excellent facilitie,…Mar 8, 2019
  • Stayed for one night before our flight next day and was not having high expectations and…Apr 11, 2021

2Ciels Boutique Hotel & SPA

from NZ$160
  • Room (Charme)
  • Deluxe Room
  • Suite (LifeStyle)
  • Suite (Prestige)

What’s around 2Ciels Boutique Hotel & SPA

Landmarks

  • In Gueliz
  • Palais des Congres - 12 min walk
  • Royal Tennis Harti - 10 min walk
  • Koutoubia Minaret - 22 min walk

Getting around

  • Menara Airport (RAK) - 11 min drive
  • Marrakech Central Station - 17 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Offsite

  • Area shuttle within 5.00 km*

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
Languages Spoken
  • Arabic
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Rituals has 4 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with hot springs/mineral springs, a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Le Patron de la Mer - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Le Club Bar - This bar specializes in Mediterranean cuisine. Open daily.

Lola SkyLounge - Onsite café. Open daily.

2Ciels Boutique Hotel & SPA’s small print

Also known as

  • 2Ciels Hotel Boutique Marrakech
  • 2ciels & Spa Marrakech
  • 2Ciels Boutique Hotel & SPA Hotel
  • 2Ciels Boutique Hotel & SPA Marrakech
  • 2Ciels Boutique Hotel & SPA Hotel Marrakech
  • 2Ciels Boutique Marrakech
  • 2Ciels Boutique
  • 2Ciels Boutique Hotel Marrakech
  • 2Ciels Boutique Hotel
  • 2Ciels Hotel Boutique
  • 2Ciels Boutique Hotel SPA
  • 2Ciels Hotel Marrakech

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

Deposit: EUR 50.00 per day

Optional extras

Rollaway beds are available for EUR 28 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 28 per vehicle

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for 2Ciels Boutique Hotel & SPA

  • Does 2Ciels Boutique Hotel & SPA offer free cancellation for a full refund?
    Yes, 2Ciels Boutique Hotel & SPA does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is 2Ciels Boutique Hotel & SPA currently open?
    This property is closed from March 26 2020 to November 2 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at 2Ciels Boutique Hotel & SPA?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at 2Ciels Boutique Hotel & SPA?
    Sorry, there's no onsite parking at 2Ciels Boutique Hotel & SPA.
  • Is there a pool at 2Ciels Boutique Hotel & SPA?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at 2Ciels Boutique Hotel & SPA?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at 2Ciels Boutique Hotel & SPA?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near 2Ciels Boutique Hotel & SPA?
    Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Dino Gelato italiano (5-min walk), 16 Café (6-min walk), and l'tachine (6-min walk).
  • Is airport shuttle service offered by 2Ciels Boutique Hotel & SPA?
    Yes, an airport shuttle is available. The charge is EUR 28 per vehicle.
  • Is there an onsite casino at 2Ciels Boutique Hotel & SPA?
    No, this hotel doesn't have a casino, but Casino de Marrakech (12-min walk) and Le Grand Casino de la Mamounia (10-min drive) are both nearby.
  • What is there to do at 2Ciels Boutique Hotel & SPA and nearby?
    2Ciels Boutique Hotel & SPA has 2 outdoor pools and a spa, as well as a Turkish bath.

Recent reviews

Superb 9.2 From 433 reviews

Exceptional 10.0
Situated in a lovely quiet area but close to supermarkets, shopping centres and about a 25 min walk to the old town square. Staff were extremely friendly and accomodating. Our room was very spacious with a massive bed and a balcony with settee for relaxing. Nice walk in wetroom shower. Food and drink fabulous with a huge fresh breakfast selection. Had an amazing massage in the spa. 2 pools - one on the ground floor and one on the rooftop which was our favourite. The skylounge on the roof was a highlight and served great food, amazing cocktails and was perfect to watch the sunsets. We will definitely be back to this hotel!
gb3 night romance trip
Exceptional 10.0
Everyone at 2ciels is super kind and helpful. Very professional and the best service with a smile. Really it’s the best hotel I have every stayed in. I don’t understand why it’s not a 5 star hotel. If I could I would never leave!
ca1 night family trip
Exceptional 10.0
Best hotel I have ever stayed at. Definitely a 5 star. 2ciels spa is the greatest. I had the best massage and treatments there by Naima, she truly had healing hands. I wish I could take her to Canada with me. Highly recommended!
ca2 night trip
Exceptional 10.0
The 2ciels hotel is a hidden gem. The staff are super nice and helpful, great customer service. The most beautiful spa is onsite. Best massage I have ever had. It was hard to leave. I will definitely be back. You will not be disappointed staying here. Thank you 2ciels
Natalie, ca3 night romance trip
Fair 4.0
A very disappointing stay. Avoid.
The rooms have serious issue. First of all, when we got the room, we immediately found out that the shower was completely clogged. This should have been checked before the room was given to us. We called the reception and they said they would send someone to fix it, but no one came. The room was also very hot and had a strong cigarette smell. The AC was not working.
Malik, ie1 night trip
Very good 8.0
Room is quite small size, however location is good and variety of breakfast is very good
hk2 night trip with friends
Very good 8.0
The breakfast was the same everyday. As in everything exactly the same .. nothing changed .. the cooked breakfast options needs to be varied and changed couple of times a week at least..
gb5 night family trip
Poor 2.0
Disaster experience ,
Hamid, us1 night trip
Exceptional 10.0
Lovely hotel. Clean, spacious bedroom, big very comfortable bed. Staff very helpful. Good breakfast. We ate in the restaurant one evening and it was our best meal. Seafood tagliatelle best I have ever tasted.
gb3 night trip
Exceptional 10.0
Very central and beautiful hotel
shai, us1 night trip with friends

2Ciels Boutique Hotel & SPA