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Mercure Singapore On Stevens

4-star hotel with 14 restaurants, near Orchard Road

  • Free WiFi

Property renovations and closures

  • This property is closed from September 1 2020 to May 31 2021 (dates subject to change).

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Exercise/Lap Pool
  • Infinity Pool
  • Hotel Bar
Hotel Bar. Image 1 of 53.
1 / 53Hotel Bar
8.2.Very good.
  • good location in Singapore. Staff we friendly and helpful.

    Nov 8, 2018

  • Great stay, great bed.

    Mar 9, 2020

See all 486 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available

Guests rated location

Quiet
Safe
Convenient
Transport options
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 518 smoke-free guestrooms
  • Daily housekeeping
  • 14 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 24-hour health club

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Orchard
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Merlion - 3.3 mi / 5.2 km
  • Singapore Flyer - 3.5 mi / 5.7 km
  • Gardens by the Bay - 3.8 mi / 6 km
This property is closed from September 1 2020 to May 31 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to May 31 2021 (dates subject to change):
  • Fitness facilities
  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 Double Bed
  • Deluxe Room, 2 Twin Beds
  • Privilege, Double Room, 1 Double Bed
  • Privilege, Room, 2 Twin Beds
  • Privilege, Suite, 1 King Bed
  • Superior Room, 1 Double Bed
  • Superior Room, 2 Twin Beds

Location

  • In Orchard
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk

What’s around

Landmarks

  • In Orchard
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Merlion - 3.3 mi / 5.2 km
  • Singapore Flyer - 3.5 mi / 5.7 km
  • Gardens by the Bay - 3.8 mi / 6 km
  • Marina Bay Sands Casino - 4.2 mi / 6.7 km
  • Marina Bay Sands Skypark - 4.2 mi / 6.8 km
  • Universal Studios Singapore - 5.4 mi / 8.7 km
  • Singapore Zoo - 10.7 mi / 17.1 km
  • Singapore Expo - 12.1 mi / 19.5 km

Getting around

  • Changi Airport (SIN) - 30 min drive
  • Singapore (XSP-Seletar) - 25 min drive
  • Senai International Airport (JHB) - 61 min drive
  • JB Sentral - 51 min drive
  • Newton Station - 17 min walk
  • Orchard Station - 18 min walk
  • Botanic Gardens Station - 25 min walk
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 518 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-1 AM
  • Check-out time is noon

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (SGD 35 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 14 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Arcade/game room

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 2017
  • Elevator
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Low-height bed
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

Languages Spoken

  • Chinese
  • English
  • French
  • Indonesian
  • Japanese
  • Korean

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Mercure Singapore Stevens Hotel
  • Mercure Stevens Hotel
  • Mercure Singapore Stevens
  • Mercure Stevens
  • Mercure Singapore On Stevens Hotel
  • Mercure Singapore On Stevens Singapore
  • Mercure Singapore On Stevens Hotel Singapore

Optional extras

Covered self parking costs SGD 35 per day

Buffet breakfast is offered for an extra charge of SGD 15 per person (approximately)

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 9:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Singapore On Stevens does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from September 1 2020 to May 31 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to May 31 2021 (dates subject to change):
    • Fitness facilities
    • Shuttle services
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs SGD 35 per day.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 1 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 14 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Shang Palace (9-min walk), The Waterfall (10-min walk), and The Line (10-min walk).
  • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (12-min drive) and Marina Bay Sands Casino (14-min drive) are both nearby.
  • Practice your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour health club. Mercure Singapore On Stevens also has an arcade and a garden.
8.2.Very good.
  • 8.0.Very good

    Long weekend stay

    Hotel is in good/new condition. A bit difficult to reach from MRT station (10 minutes walk) and located in a more residential area with no shopping and limited restaurants choice. The hotel offers several restaurants which we didn’t try however. There is a shuttle bus to Orchard Road. Staff is friendly and helpful. Didn’t use the pool, but had view on it, seems to be nice and clean. Breakfast choice and quality was good. In-room dining was at best fair, dishes arrived cold (ordered breakfast in the room). Wifi worked properly.

    Markus Bernhard, 3 night trip, Feb 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Some house keeping staff were not conversant in basic English.

    3 night family trip, Jan 24, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good location, clean hotel good restaurant next door Indian food excellent. Rooms are a little too small and the bathroom very small.

    Debbie, 7 night romance trip, Jan 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Faultless in Singapore.

    Very comfortable, compact but well appointed room. Concierge and reception staff exceedingly helpful. Shuttle service to nearest underground train network and to the Botanical gardens. Marvellous breakfast. Great swimming pools. Faultless.

    Linda, 3 night trip, Jan 8, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Property was fine but the rooms are far too small, had to climb over suitcases to get to our bed. We moved next door to Novotel which was amazing

    Susan, 3 night romance trip, Jan 5, 2020

    Verified Expedia guest review

  • 6.0.Good

    Front desk staff was very unwelcoming and not informative at all. Cleanliness of the property definitely not up to 4 stars, maybe 3 stars. Informations given by the staff of the hotel weren’t uniform.

    2 night family trip, Dec 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Will stay again

    Great value, location, wifi and foxtel included, 12pm check out standard, buffet breakfast excellent, lobby fudebar for quick snacks to take back to room or out and about Will stay again

    David, 6 night family trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean and good value for money. Close location and walking distance to orchard road

    1 night trip, Dec 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Well situated with access to Orchard Road shopping centres. The hotel provides a very convenient shuttle every half hour. Breakfast was tremendous.

    1 night romance trip, Dec 14, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Great Stay for couple

    Its was an enjoyable stay for my sister. They were surprised about the complimentary cake as well wishes for them as newly wed couple. Thanks Mercure & Hotels.com for granting my little request. it means a lot to them

    ANDREA, 2 night trip, Dec 12, 2019

    Verified Hotels.com guest review

See all 486 reviews