Does Park Plaza London Waterloo offer free cancellation for a full refund?

Yes, Park Plaza London Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Park Plaza London Waterloo?

As of 1 July 2022, prices found for a 1-night stay for 2 adults at Park Plaza London Waterloo on 31 July 2022 start from $426, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Park Plaza London Waterloo?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Park Plaza London Waterloo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Park Plaza London Waterloo?

Yes. Self parking costs GBP 50.00 per night.

What are the check-in and check-out times at Park Plaza London Waterloo?

You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Park Plaza London Waterloo and nearby?

Park Plaza London Waterloo has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Park Plaza London Waterloo?

Yes, there's an onsite restaurant. Nearby restaurants include The Corner Cafe (3-min walk), Travel Café (4-min walk), and The Three Stags (4-min walk).

What's the area around Park Plaza London Waterloo like?

Park Plaza London Waterloo is in London City Centre, a short 6-minute walk from Lambeth North Underground Station and 10 minutes' walk from Westminster Bridge. Travelers say this hotel is in a good location.

Park Plaza London Waterloo (London, United Kingdom), London hotel discounts

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4-star hotel with spa, near Florence Nightingale Museum

8.6/10 Fabulous

1,201 verified Hotels.com guest reviews

Property highlights

Parking available
Pool
Free WiFi
Gym
Non-smoking
Air conditioning

Price available on 31/07/2022

6 Hercules Road, London, England, SE1 7DP

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms

For families

Children stay free
Private bathroom
Terrace
Daily housekeeping
Laundry facilities
Blackout drapes/curtains

Cleaning & safety

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment
Social distancing

Choose dates to view prices

About this area

What's nearby

In London City Centre
St. Thomas' Hospital - 4 min walk
Imperial War Museum - 6 min walk
Westminster Bridge - 10 min walk
Sea Life London Aquarium - 11 min walk
London Dungeon - 11 min walk
London Eye - 12 min walk
Big Ben - 13 min walk
Whitehall - 14 min walk
Westminster Abbey - 16 min walk
Houses of Parliament - 16 min walk

Getting around

London City Airport (LCY) - 36 min drive
Heathrow Airport (LHR) - 48 min drive
Luton Airport (LTN) - 48 min drive
Gatwick Airport (LGW) - 85 min drive
Waterloo Station - 10 min walk
London (QQW-Waterloo Train Station) - 11 min walk
London Waterloo East Station - 13 min walk
Lambeth North Underground Station - 6 min walk
Waterloo Underground Station - 11 min walk
Southwark Underground Station - 14 min walk

About this property

Park Plaza London Waterloo

Park Plaza London Waterloo offers a great location, putting you within a 15-minute walk of St. Thomas' Hospital and Westminster Bridge. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Lambeth North Underground Station is 6 minutes and Waterloo Underground Station is 11 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)

Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

Reservations are required for the use of certain onsite facilities

This information is provided by our partners.

At a glance

Hotel size

494 rooms
Arranged over 13 floors

Arriving/Leaving

Check-in time from 3:00 PM - midnight
Express check-in/out
Minimum check-in age - 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (GBP 50.00 per night)
Offsite parking within 0.3 mi (GBP 20 per day)

Other information

Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli

Taking the kids

Children stay free

Working away

Business center
Meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff

Facilities

1 building/tower
Built in 2016
Terrace
Fitness center
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room

Accessibility

Elevator
Accessible bathroom
In-room accessibility
Roll-in shower

Languages spoken

English
French
German
Italian
Portuguese
Spanish

Room amenities

Be entertained

48-inch LED TV
Pay movies

Home comfort

Climate-controlled air conditioning and heating
Minibar
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer (on request)

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs

Special features

Spa

Mandara has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

English breakfast is offered for an extra charge of GBP 21.00 for adults and GBP 21.00 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Self parking costs GBP 50.00 per night
Parking is available offsite and costs GBP 20 per day (0.3 mi away)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Park Plaza London Waterloo Hotel

Park Plaza Waterloo Hotel

Park Plaza Waterloo

Park Plaza London Waterloo Hotel

Park Plaza London Waterloo London

Park Plaza London Waterloo Hotel London

Frequently asked questions

8.6

Fabulous

8.9/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Write a review

4/10 Fair

29 June 2022

Bad customer service

Obviously this hotel needs more professional, friendly and kind staff , you should expect more than usual wait time to check-in, also I had terrible experience during check out, I paid 20£ and extended our check out by 2pm, @1:45 I had planned to pick up our luggages and take a taxi , but my key did not work I came back to receptionist and asked for help, they impolitely behaved with me and asked me to stay in end of check-in line to fix issue, after some time somebody served me and told me issue is fixed but unfortunately after I came back to my room still key did not work and I repeated same process again, we left this hotel with 40 min delay and had a terrible moment to caught our train to leave country. If you charge guests like a high quality hotel then they will expect to receive high quality service of this hotel.