Best Western Plus San Jose

Photo gallery for Best Western Plus San Jose

Primary image
Outdoor pool
Pool
Standard Room, 1 King Bed, Non Smoking, City View | View from room
Standard Room, 2 Double Beds, Non Smoking, City View | View from room

Overview of Best Western Plus San Jose

VIP Access

Best Western Plus San Jose

3.5 star property
3.5-star hotel in San José with casino and outdoor pool

8.6/10 Fabulous

233 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Km 3 Autopista General Cañas 72-1017, San José, San José, 2000
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • National Stadium of Costa Rica - 37 min walk
  • Sabana Park - 7 min drive
  • Multiplaza Mall Escazu - 8 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 14 min drive
  • Juan Santamaria Intl. Airport (SJO) - 19 min drive
  • San Jose Cemetery Station - 5 min drive
  • San Jose Pacific Station - 7 min drive
  • Heredia Station - 7 min drive
  • Airport shuttle (surcharge)

About this property

Best Western Plus San Jose

3.5-star hotel in a shopping district
Take advantage of a casino, a roundtrip airport shuttle, and a terrace at Best Western Plus San Jose. Hit the jackpot at this hotel with amenities such as 10 casino gaming tables, 200 slot machines, and a casino VIP room. Be sure to enjoy a meal at Denny's, the onsite restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk
  • An elevator, ATM/banking services, and wedding services
  • Guest reviews say good things about the dining options, breakfast, and central location
Room features
All guestrooms at Best Western Plus San Jose have comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Casino
  • 10 casino gaming tables
  • 200 casino slot machines
  • Casino VIP room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Denny's - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
The Best Bar Food & Drink - This sports bar serves lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 6 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for an additional charge
  • Airport shuttle for children between the ages of 4 and 18 costs USD 30 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a fee.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a security system on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Best Western Plus Irazu Hotel Casino San Jose
Best Western Plus San Jose Hotel
Best Western Plus Irazu Casino
Best Western Plus San Jose Costa Rica
Best Western San Jose Hotel
Best Plus San Jose San Jose
Best Western Plus San Jose Hotel
Best Western Plus San Jose San José
Best Western Plus San Jose Hotel San José

Frequently asked questions

Does Best Western Plus San Jose offer free cancellation for a full refund?
Yes, Best Western Plus San Jose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus San Jose?
As of 27 September 2022, prices found for a 1-night stay for 2 adults at Best Western Plus San Jose on 15 October 2022 start from NZ$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus San Jose?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus San Jose?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus San Jose?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus San Jose?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by Best Western Plus San Jose?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Best Western Plus San Jose?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Best Western Plus San Jose?
Yes, the 13993 square-foot casino features 200 slot machines and 10 gaming tables.
What is there to do at Best Western Plus San Jose and nearby?
Best Western Plus San Jose has a casino, an outdoor pool, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Best Western Plus San Jose?
Yes, there's an onsite restaurant, Denny's. Nearby restaurants include La Fuente de los Mariscos (4-min walk).

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Poor

Overrated, SEVERAL issues
Was not informed of a visitor policy in advance of receiving the keys to the hotel. Turns out You have to pay $20 for visitors, that’s not staying the night, it’s literally just to be in your room. The water temperature was Lukewarm at best in my hotel, even after I asked for maintenance assistance twice I was told that the temperature was as hot as it gets. This tell me the hotel very likely has low quality amenities to begin with. Had to literally contact the manger to get my room cleaned and service. I was here for 5 nights, my sheets were not changed until night 4. I keep getting the excuse that I was not in the room when the maids would come by, yet when I would call for room service I’d be in the room for hours and no one would show up. One of the 5 nights I stayed here the cable was out for legitimately 16 hours. There were roaches and dead beetles in the hallway. Last, they were in maintenance, so the elevator was borderline useless to get to my room on the third floor, it was quicker to take the stairs. One of the associates working here is named Angel, I felt he was genuine and attentive to the residents of the hotel. Probably the one bright spot as far as service goes. They sell this hotel based off the beautiful views of the beach and city, the hotel overall is very poor
Ramarius, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mini vacation.
I will return.
Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paola, 1-night trip
Verified Expedia guest review

8/10 Very good

The property itself it’s very nice inside. The pool and the Jacuzzi were very clean. The only thing that bothered me was that the Jacuzzi was not hard enough. I was very happy overall.
carlos A., 4-night trip with friends
Verified Expedia guest review

6/10 Good

Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Been here for 15 years
I've stayed here for 15 years the problem right now is that there is a lot of construction going on and the main Bar area/ restaurant is closed. That being said the casino and bar downstairs was still open for food and drinks so that is good. The pool area etc. is still fine and the breakfast buffet is good.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 1-night trip
Verified Hotels.com guest review

6/10 Good

Did not get the room I reserved, either because Expedia did a bait and switch or the hotel did. There was no refrigerator/microwave.
Lawrence, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rooms were clean and front desk was friendly
Jennie, 1-night family trip
Verified Expedia guest review