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Empire Hotel Queenstown

Photo gallery for Empire Hotel Queenstown

Front of property
Twin Room, Ensuite | Free WiFi, bed sheets
Free WiFi, bed sheets
Quadruple Room, Shared Bathroom | Free WiFi, bed sheets
Living room

Overview of Empire Hotel Queenstown

Empire Hotel Queenstown

2.5 star property
Queenstown inn with restaurant and bar/lounge

7.4/10 Good

279 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
Map
2 Orr Street, Queenstown, TAS, 7467
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee/tea in a common area
  • Air conditioning
  • Meeting room
  • Limited hour front desk
  • TV in a common area

Room options

About this area

Getting around

  • Hall's Creek Station - 17 min drive

Restaurants

  • Cafe Serenade - 2 min walk
  • Tracks Cafe - 1 min walk
  • Maloneys Restaurant - 3 min walk
  • JJ'S Coffee Lounge - 1 min walk
  • Green Gate Catering - 1 min walk
Map

About this property

Empire Hotel Queenstown

Enjoy your visit to Queenstown with a stay at Empire Hotel Queenstown. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 5 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel Bar
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • Meeting room

Services

  • Front desk (limited hours)

Facilities

  • Television in common areas

Languages

  • English

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant serves lunch and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Empire Hotel Queenstown
Empire Queenstown
The Empire Hotel
Empire Hotel Queenstown Inn
Empire Hotel Queenstown Queenstown
Empire Hotel Queenstown Inn Queenstown

Frequently asked questions

Does Empire Hotel Queenstown offer free cancellation for a full refund?
Yes, Empire Hotel Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Empire Hotel Queenstown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Empire Hotel Queenstown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Empire Hotel Queenstown?
Yes, there's free self parking.
What are the check-in and check-out times at Empire Hotel Queenstown?
You can check in starting at 2 PM. Check-out time is 10 AM.
Are there restaurants at or near Empire Hotel Queenstown?
Yes, there's an on-site restaurant.
What's the area around Empire Hotel Queenstown like?
Empire Hotel Queenstown is a short 2-minute walk from West Coast Wilderness Railway and 14 minutes' walk from Spion Kop Lookout.

Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Room with a bed.
We are a family of 4 and there was no fan or aircon in the room. Floors did not appear to have been properly vacuumed. Suspect the room is not used very often. Bunk beds flopped from side to side. Staff took us to the room via the smoking area, rear loading dock and fire escape. We didnt see if fit for a family to stay in, so left and found other accommodation.
1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty tissues behind "box/bedside table", room tiny, 2 multi power boards, instead of power points. Bathroom badly designed. 1 metal chair in room - no room for this really or anymore. Staff unhelpful. Told need to book for the dining room, but when arrived for the booked time, advised that kitchen/dining room not working so best to go elsewhere. No assistance as to where we could go. Upon our return, dining room with large groups of guests enjoying dinner!
Verified Wotif guest review

4/10 Fair

Very ordinary room. Bed and chair. No tv no aircon no window screens.
ANGELA, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Love the history of the Hotel and grand stairway
Jenny, 1-night family trip
Verified Wotif guest review

6/10 Good

Basic and comfortable
Room was small and basic but comfortable enough after driving from Hobart. No hairdryer in the room. Good meals available for dinner downstairs. Included continental breakfast was basic but sufficient. Easy to check in and check out. Plenty of street parking available.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Regine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Nikki, 1-night trip
Verified Expedia guest review

8/10 Very good

Old world pub accommodation, fantastic food, hot water was great, fluffy towels and comfortable bed
Kerry-Anne, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Iconic, welcoming .. lovely old style
IAN, 2-night trip
Verified Wotif guest review