Skip to main content.
All properties in Hamburg, Germany
1 room, 2 adults

JUFA Hotel Hamburg HafenCity

3.5-star3.5 stars
Versmannstrasse 12/14, Hamburg, 20457, Germany

3.5-star hotel with restaurant, near Miniatur Wunderland
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from November 1 2020 to April 5 2021 (dates subject to change).
  • Lovely hotel in quiet area down at the waterfront. Easy to get to on the Underground, the…Jan 23, 2020
  • Ahoi and welcome to the most amazing experience you can expect from a 4-stars hotel. One…Oct 14, 2019

JUFA Hotel Hamburg HafenCity

from NZ$168
  • Double Room
  • Single Room
  • Comfort Suite (3 Persons)
  • Family Double or Twin Room
  • Triple Room
  • Comfort Suite (5 Persons)
  • Superior Double Room
  • Basic Double Room

What’s around JUFA Hotel Hamburg HafenCity


  • In HafenCity
  • Miniatur Wunderland - 19 min walk
  • Hamburg Dungeon - 19 min walk
  • Elbe Philharmonic Hall - 25 min walk
  • Reeperbahn - 40 min walk
  • Hamburg Cruise Center - 18 min walk
  • Hamburg Wholesale Market - 19 min walk
  • Moenckebergstrasse - 19 min walk

Getting around

  • Hamburg Airport (HAM) - 30 min drive
  • Luebeck (LBC) - 48 min drive
  • Central S-Bahn - 21 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 22 min walk
  • Sternschanze Station - 9 min drive
  • Steinstrasse U-Bahn - 14 min walk
  • Messberg U-Bahn - 16 min walk
  • Monckebergstrasse U-Bahn - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only)*

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite self parking (EUR 19.50 per day)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service
Things to do
  • Playground on site
Working away
  • Number of meeting rooms - 4
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

JUFA Hotel Hamburg HafenCity’s small print

Also known as

  • JUFA Hamburg HafenCity
  • Jufa Hamburg Hafencity Hamburg
  • JUFA Hotel Hamburg HafenCity Hotel
  • JUFA Hotel Hamburg HafenCity Hamburg
  • JUFA Hotel Hamburg HafenCity Hotel Hamburg


Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 19.50 per day

Buffet breakfast is offered for an extra charge of EUR 19.00 for adults and EUR 8.20 for children (approximately)

Pets are allowed for an extra charge of EUR 10.00 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JUFA Hotel Hamburg HafenCity

  • Does JUFA Hotel Hamburg HafenCity offer free cancellation for a full refund?
    Yes, JUFA Hotel Hamburg HafenCity does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is JUFA Hotel Hamburg HafenCity currently open?
    This property is closed from November 1 2020 to April 5 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at JUFA Hotel Hamburg HafenCity?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at JUFA Hotel Hamburg HafenCity?
    Yes. Self parking costs EUR 19.50 per day. Electric vehicle charging is available.
  • Are pets allowed at JUFA Hotel Hamburg HafenCity?
    Yes, cats and dogs are welcome. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at JUFA Hotel Hamburg HafenCity?
    You can check in from 4:00 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near JUFA Hotel Hamburg HafenCity?
    Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Oberhafen-Kantine (9-min walk), Surfkitchen (9-min walk), and Rudolph's (9-min walk).
  • Is there an onsite casino at JUFA Hotel Hamburg HafenCity?
    No, this hotel doesn't have a casino, but Casino Esplanade (6-min drive) is nearby.
  • What is there to do at JUFA Hotel Hamburg HafenCity and nearby?
    JUFA Hotel Hamburg HafenCity has a garden.

Recent reviews

Very good 8.4 From 443 reviews

Poor 2.0
Late check-in is impossible and no refunding. Unhelpful team.
us1 night business trip
Fair 4.0
Not recommended.
Cornelia, id4 night business trip
Exceptional 10.0
Comfortable stay
Good value for money, comfortable hotel with a lovely outdoor sitting area. Taxi into town is roughly €8-€10
James, gb1 night trip with friends
Very good 8.0
Good hotel with adjacent metro link
New hotel in an area of Hafencity still being developed and so not offering many services or much atmosphere in the immediate surrounding area. Right beside a metro station, however, offering 10-15 minute link to the city centre. Built to a high standard with average size room and reasonably comfortable bed.
gb3 night romance trip
Exceptional 10.0
Although the hotel was big it didn’t feel like it. Loved the open space in the reception area although perhaps they could do something about cooking smells. Overall friendly and relaxed.
gb4 night family trip
Very good 8.0
Nice hotel but noisy environment
+ Large rooms, enough space for baggage etc. + Good breakfast + Clean room + Close to the U-Bahn + Child friendly - A lot of noise from the railway line and the constructions in the surrounding from 4 A.M. on - Only a small selection of expensive snacks in the evening
ie2 night business trip
Very good 8.0
Hamburg weekender
Very central for Hamburg via the u bahn. Just need to sort the check in times.
frazer, gb2 night romance trip
Very good 8.0
Like any normal business hotel. Above average.
Good location, just next to a local u train station and street parking also available. Only issue was finding a elevator to go to the breakfast area in busy morning hours. Even finding stairs to go to first floor was a challenge. I recommend management to make sure door to stairs is unlocked during morning hours and put some sign boards so that everyone is not dependent on elevators.
Ashish, us1 night trip with friends
Very good 8.0
Overnight business stay
overnight stay. Friendly staff, comfortable room, good breakfast..
ie1 night business trip
Very good 8.0
Nice, modern hotel in the Harbour City area
Nice new hotel in the 'Hafen City' (Harbour City) area of Hamburg. Very nice and large rooms, good bed, free wifi and modern vibe. There is a metro station on the U4 line directly outside the hotel which is very handy to get into the town centre. Town centre is about 20/25 minute walk or 5/10 minute tube. Water and Juice free of charge in room fridge. A lot of building going on in the area, though quiet at night. Hotel did offer meals, choice seemed limited - e.g. evening menu set 3 course dinner for 25 euros.
Daniel, gb3 night trip

JUFA Hotel Hamburg HafenCity