4/10 Fair
7 June 2023
All form, no function
I’m a big fan of Kelly Wearstler’s designs and love boutique hotels because they have the ability to personalize your stay and make it special. The rooms were tiny which they can’t change, but they can update their mattresses to be more comfortable. Aside from cool decor this hotel lacked personal touches to overcome the fact that their customers are there despite the homeless problem surrounding the building. Spend a few nights in Madison de la luz in New Orleans and you’ll understand that the personal touches matter just as much as cool wallpaper or a nice lobby. We switched hotels after 2 sleepless nights to a hotel that had better mattresses, more room to feel comfortable and fewer homeless people.

Abigail
Abigail, 5-night family trip
Verified Hotels.com guest review