Hippocampus Resort & Club

Photo gallery for Hippocampus Resort & Club

Primary image
Outdoor pool
Indoor pool
Outdoor pool
Standard Double Room, Ocean View | View from room

Overview of Hippocampus Resort & Club

Hippocampus Resort & Club

3.5 star property
Beach hotel in Concon with spa and outdoor pool

8.0/10 Very good

27 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Meeting Facilities
Map
Las Pimpinelas 763 - Costa de Montemar, Concon, 2510000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

About this property

Hippocampus Resort & Club

3.5-star hotel
Take advantage of a terrace, a garden, and a playground at Hippocampus Resort & Club. Indulge in a body treatment, a manicure/pedicure, and a massage at Equilibrio, the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a bar.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • 2 outdoor tennis courts, a front desk safe, and meeting rooms
  • Luggage storage, massage treatment rooms, and an elevator
Room features
All guestrooms at Hippocampus Resort & Club have amenities such as safes.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 9:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 2:00 AM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free offsite parking within 20 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Tennis
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Equilibrio has 3 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 130 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Administrative fee: USD 110 per accommodation, per stay

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from September to April

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards, debit cards and cash.

Also known as

Hippocampus Resort Club Concon
Hippocampus Resort Club
Hippocampus Club Concon
Hippocampus Resort & Club Chile/Concon
Hippocampus Resort Club
Hippocampus & Club Concon
Hippocampus Resort & Club Hotel
Hippocampus Resort & Club Concon
Hippocampus Resort & Club Hotel Concon

Frequently asked questions

Does Hippocampus Resort & Club offer free cancellation for a full refund?
Yes, Hippocampus Resort & Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hippocampus Resort & Club?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hippocampus Resort & Club?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hippocampus Resort & Club?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hippocampus Resort & Club?
Yes, there's free self parking.
What are the check-in and check-out times at Hippocampus Resort & Club?
You can check in from 4:00 PM - 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hippocampus Resort & Club?
No, this hotel doesn't have a casino, but Vina del Mar Casino (14-min drive) is nearby.
What is there to do at Hippocampus Resort & Club and nearby?
Practice your swing on the tennis courts. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hippocampus Resort & Club also has a seasonal outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hippocampus Resort & Club?
Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include La picá de Martín (8-min walk), Donde Odette La Gatita (9-min walk), and Aki Leon Restaurante (10-min walk).
What's the area around Hippocampus Resort & Club like?
Hippocampus Resort & Club is located a short 15-minute walk from Caleta Higuerilla.

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

7.0/10

Staff & service

7.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

5-night romance trip
Verified Hotels.com guest review

6/10 Good

Don't be fooled
Disappointed in the resort. Too remote, not many dining/drinking options. "Gym" had one VERY worn treadmill. If you plan on eating at the hotel, allow 2 hours at least. My "ocean view room" technically was right if I cranes my neck to look FAR out to the right I could see a sliver of the ocean.
Verified Expedia guest review

10/10 Exceptional

Nice place to stay with great views!
The manager was especially wonderful and we enjoyed our stay.
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente lugar
Nos gustó mucho, excelente las instalaciones muy buen trato y muy limpió, tranquilo en todo aspecto
Juan Guillermo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente estadía, muy bien atendido por el personal, lo recomiendo.
Bederik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bueno todo muy bien, lo único malo es que la sala de juegos de los niños es para mayores de 4 años siendo que un niño de 3 uno como papá también podría estar viéndolos para cuidarlos
Adrián Enrique, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Problema de baño
En el baño no habia shampoo, solo pusieron 2 envases de acondicionador. Un error grave c7ando uno no lleva su propio shampoo
Guillermo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cristian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 3-night trip
Verified Hotels.com guest review