Axel Hotel Madrid - Adults Only

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Rooftop pool
Rooftop pool
Room
Room

Overview of Axel Hotel Madrid - Adults Only

Axel Hotel Madrid - Adults Only

4.0 star property
Adults-only hotel with outdoor pool, near Puerta del Sol

8.6/10 Fabulous

986 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Atocha 49, Madrid, 28012
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Pool bar
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Madrid Centro
  • Puerta del Sol - 6 min walk
  • Plaza Mayor - 9 min walk
  • Gran Via Street - 11 min walk
  • Prado Museum - 12 min walk
  • El Retiro Park - 16 min walk
  • Royal Palace of Madrid - 16 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 2 min drive
  • Puerta de Alcala - 3 min drive
  • Casa de Campo - 10 min drive
  • WiZink Center - 5 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Atocha Cercanías Station - 16 min walk
  • Madrid Atocha Station - 16 min walk
  • Anton Martin Station - 1 min walk
  • Tirso de Molina Station - 7 min walk
  • Sol Station - 7 min walk

About this property

Axel Hotel Madrid - Adults Only

4-star boutique hotel near Plaza Mayor
A short walk from Puerta del Sol and Gran Via Street, Axel Hotel Madrid - Adults Only provides a poolside bar, a rooftop terrace, and a garden. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at MIU, el japo más cool, the onsite restaurant. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Multilingual staff, a front desk safe, and an elevator
  • Tour/ticket assistance and luggage storage
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All guestrooms at Axel Hotel Madrid - Adults Only offer comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • Heating, daily housekeeping, and phones

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–11 AM on weekdays and 8 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

MIU, el japo más cool - Onsite restaurant.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Frequently asked questions

Does Axel Hotel Madrid - Adults Only offer free cancellation for a full refund?
Yes, Axel Hotel Madrid - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Axel Hotel Madrid - Adults Only?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Axel Hotel Madrid - Adults Only on 23 October 2022 start from NZ$268, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Axel Hotel Madrid - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Axel Hotel Madrid - Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Axel Hotel Madrid - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Axel Hotel Madrid - Adults Only?
Sorry, there's no onsite parking at Axel Hotel Madrid - Adults Only.
What are the check-in and check-out times at Axel Hotel Madrid - Adults Only?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Axel Hotel Madrid - Adults Only?
No, this hotel doesn't have a casino, but Casino de Madrid (8-min walk) and Casino Gran Via (12-min walk) are both nearby.
What is there to do at Axel Hotel Madrid - Adults Only and nearby?
Axel Hotel Madrid - Adults Only has an outdoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Axel Hotel Madrid - Adults Only?
Yes, there's an onsite restaurant, MIU, el japo más cool. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Casa González (3-min walk), Vinoteca Barbechera (3-min walk), and Confitería Alemana (3-min walk).
What's the area around Axel Hotel Madrid - Adults Only like?
Axel Hotel Madrid - Adults Only is a short 1-minute walk from Anton Martin Station and 6 minutes' walk from Puerta del Sol. Travelers recommend the hotel for its walkable location.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Nice one.
Nice hotel. Clean and comfort. Great location:)
Finnur, 4-night trip
Verified Hotels.com guest review

6/10 Good

Great location but that's about it
Had high expectations for this hotel but found it disappointing. The rooms are deliberately dark which would be fine if all the lights worked - but they didn't. We informed reception but even after 5 nights, nothing changed. Also there was a huge party the Saturday night which kept going until 6am. A bit of a disgrace really as it kept paying guests awake a lot of the night. Great location and skybar is pretty cool but having a poor room experience was a shame - especially as this is not a cheap hotel. I don't plan to use Axel Hotels again.
Alan, 6-night trip
Verified Hotels.com guest review

6/10 Good

Disappointed
Thé black curtains and neon over the bed were adolescent There was no bathroom privacy
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice but could have been friendlier
Very clean, fantastic location and very comfortable room. Restaurant was also lovely. However I found the service and general vibe to be quite unfriendly (I was travelling as a lone female).
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modestas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was phenomenal hotel good overall.
The room was excellent! Very nice comfortable and relaxing. I loved every bit of the room. The bars people were ok, not very friendly, I hated with passion the elevator, too slow, the stairs are faster. The pool was too small and crowed. But the room was all worth it. Location was great too!
Nelson, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristtina Isamar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Service is poor
The service was very poor. Understaffed no management present. The room was not ready until 8:00PM and it was not the room we paid for this had to wait longer for correct room. They were out of alcohol and bottled water on roof pool bar some of the days. Good thing, Rooms were clean and roof top is great place to chill out. Location also good.
Todd, 4-night trip
Verified Hotels.com guest review