Gateway Hotel

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Outdoor pool
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Overview of Gateway Hotel

Gateway Hotel

3.5 star property
3.5-star hotel with 4 restaurants, near Port Moresby Nature Park

7.3/10 Good

59 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jacksons Parade, Port Moresby
Main amenities
  • 130 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and 4 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Outdoor tennis court
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Business center
For families
  • Children's pool
  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Port Moresby Nature Park - 4 min drive
  • University of Papua New Guinea - 17 min drive

Getting around

  • Port Moresby (POM-Jackson Intl.) - 2 min drive
  • Free airport shuttle

About this property

Gateway Hotel

Located just 0.9 mi (1.4 km) from the airport, Gateway Hotel offers a free shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Wild Orchid, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. There are 4 bars/lounges and a poolside bar, and rooms get the details right with rainfall showerheads and bathrobes. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

All-inclusive room rates at Gateway Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite parking limited

Transfers

  • Transfers
  • Free airport shuttle (available 24 hours)*

Other information

  • Other information
  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool

What to do

  • Fitness classes

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1968
  • ATM/banking
  • 24-hour fitness center
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • Visual alarms in hallways
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Oven

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

All-inclusive

All-inclusive room rates at Gateway Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Wild Orchid - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Jacksons - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sizzlers Restaurant - This bistro specializes in international cuisine and serves lunch and dinner. Open daily.
Departure Bar - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PGK 65 for adults and PGK 65 for children (approximately)
  • Credit card charges are subject to an extra charge of 3 percent
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for PGK 110 per night
  • Rollaway beds are available for PGK 110.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

State tax ID - 1570

Also known as

Gateway Hotel Apartments Port Moresby
Gateway Hotel Apartments
Gateway Port Moresby
Gateway Hotel Port Moresby
Gateway Hotel Hotel
Gateway Hotel Port Moresby
Gateway Hotel Hotel Port Moresby

Frequently asked questions

Overall score and ratings

7.3

Good

7.7/10

Cleanliness

7.6/10

Staff & service

6.7/10

Amenities

7.1/10

Property conditions & facilities

6.0/10

Eco-friendliness

8/10 Very good

Michael, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

8/10 Very good

Easy to get to the airport. Friendly staff, I loved my room, clean and spaces.jackson bar/restaurant is great place for food and chilling out
3-night family trip
Verified Expedia guest review

8/10 Very good

Gateway is a good hotel for a stopover. Had a great Pizza in the departures bar. Some of the fixtures and fittings are a bit tired but staff are friendly and will look after you
Callum, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Overall, it is a good hotel, especially, the proximity to the airport is a peace of mind. The food served at the restaurant is also excellent.
Marble, 1-night business trip
Verified Expedia guest review

4/10 Fair

Cockroaches everywhere! No milk for coffee. We had to ask for a spare towel?
1-night family trip
Verified Expedia guest review

4/10 Fair

Air conditioning was poor the bed smelled like it hadnt been changed. There were baby cockroaches in the room. Had to carry my own luggage up 2 flights of stairs to get to the room after having to wait 10 minutes to get checked in. Last time i will choose there to stay.
1-night trip
Verified Expedia guest review

4/10 Fair

Extremely disappointed
My second time at Gateway. My first stay was excellent. This time I was thoroughly disappointed. After an extremely long day of travel 12+hrs from an outer island all I wanted was a cup of tea and a rest before going out in the evening. I made my tea and went to find no milk in the fridge. I contacted reception and requested milk then waited close to 30min, still no milk...long story short it took 1 and 1/4 hours, 5 requests and for me to literally stand and wait at reception until someone fetched some milk for me. The milk was then retrieved literally steps away from my room. I couldn’t believe it. Barely any sort of apology either. When you pay good money for a hotel room you expect much better service than this. Extremely disappointed by Gateway Hotel this visit.
Dana, 1-night trip
Verified Hotels.com guest review