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1 room, 2 adults

The Westin Hamburg

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
  • Dry cleaning/laundry service
Platz der Deutschen Einheit 2, Hamburg, HH, 20457, Germany

Luxury hotel with spa, near Elbe Philharmonic Hall
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • WiFi (surcharge)
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Nice hotel but it was overpriced. For the price we paid, we expected to have a real…May 29, 2020
  • Couldn’t be more disappointed with what was supposed to be a romantic get away. I booked…Feb 20, 2020

The Westin Hamburg

from NZ$355
  • Classic Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 2 Queen Beds, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, View
  • Premium Room, 1 King Bed, Non Smoking, View
  • Studio, 1 King Bed, Non Smoking, View
  • Suite, 1 King Bed, Non Smoking, View
  • Suite, 1 King Bed, Non Smoking, View
  • Suite, 1 King Bed, Non Smoking, View
  • Presidential Suite, 1 King Bed, Non Smoking, View
  • Classic Room, 2 Queen Beds, Non Smoking, View
  • Suite, 1 King Bed

What’s around The Westin Hamburg

Landmarks

  • In HafenCity
  • Elbe Philharmonic Hall - 5 min walk
  • Miniatur Wunderland - 6 min walk
  • Reeperbahn - 21 min walk
  • Fish Market - 33 min walk
  • St. Michaelis Church - 13 min walk
  • Moenckebergstrasse - 18 min walk
  • Hamburg City Hall - 18 min walk

Getting around

  • Hamburg Airport (HAM) - 25 min drive
  • Central S-Bahn - 28 min walk
  • Hamburg Dammtor Station - 29 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 30 min walk
  • Baumwall U-Bahn - 5 min walk
  • Rodingsmarkt U-Bahn - 13 min walk
  • Stadthausbrücke S-Bahn - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed*

  • 1 per room

  • Pets must be supervised

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Parking

  • Onsite self parking (EUR 35 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
Working away
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 9085
  • Conference space size (meters) - 844
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
Languages Spoken
  • English
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Westin Hamburg Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Fang & Feld - This restaurant specializes in local cuisine and serves breakfast and dinner.

BLICK - This bar serves breakfast, lunch, and dinner. Open daily.

The Westin Hamburg’s small print

Also known as

  • Westin Hamburg Hotel
  • Westin Hamburg
  • The Westin Hamburg Hotel
  • The Westin Hamburg Hamburg
  • The Westin Hamburg Hotel Hamburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 35 per day

Rollaway beds are available for EUR 75.0 per night

Buffet breakfast is offered for an extra charge of EUR 30 for adults and EUR 15 for children (approximately)

Pets are allowed for an extra charge of EUR 50 per pet, per night

Service animals exempt from fees

WiFi is available in guestrooms for EUR 10 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Westin Hamburg

  • Does The Westin Hamburg offer free cancellation for a full refund?
    Yes, The Westin Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Westin Hamburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Westin Hamburg?
    Yes. Self parking costs EUR 35 per day.
  • Is there a pool at The Westin Hamburg?
    Yes, there's an indoor pool.
  • Are pets allowed at The Westin Hamburg?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at The Westin Hamburg?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near The Westin Hamburg?
    Yes, Fang & Feld offers local cuisine. Nearby restaurants include Pasta Pasta (5-min walk), Meßmer Momentum (5-min walk), and Speicherstadt Kaffeerösterei (6-min walk).
  • Is there an onsite casino at The Westin Hamburg?
    No, this hotel doesn't have a casino, but Casino Esplanade (10-min drive) is nearby.
  • What is there to do at The Westin Hamburg and nearby?
    The Westin Hamburg has a spa and an indoor pool, as well as a health club.

Recent reviews

Fabulous 8.8 From 701 reviews

Exceptional 10.0
Was nice and very interesting.The hotel is near in all interested places to see..
gb3 night family trip
Exceptional 10.0
Amazing
A BEAUTIFUL BUILDING . VERY CLEAN .
Jalonie, us4 night trip
Exceptional 10.0
Great location. Lousy and lamentable taxi service they refused to take us twice arguing that our destination was close when it was more than one kilometre and my father is elderly and can’t walk properly. I am aware that the service is not provided by the hotel but it does leave one feeling disat
gb2 night family trip
Exceptional 10.0
Classic Westin property with luxurious touches. Our room was on the top floor, but faced into the wavy roofline, which meant people on the other side could see into our room. Might as well gotten a room without windows because this meant our windows were closed all the time. The property is at the end of one of the harbors. The views are terrific as the hotel sits on top of the philharmonic building, and there is a outer walkway for a 360-degree view Hamburg. There is not much in the immediate vicinity of the hotel. But just walking a mile into the city center will get you up close to some historic sights. The room is modern, comfy, and quiet. The bathroom has a neat door that doubles as the toilet door too.
JohnnyH, us1 night romance trip
Poor 2.0
Very long wait at the check in. Staff took way too long of time and were not helpful what so ever. Worst of all, my room was facing and inner opening in this building that looked at a glass wall and my room therefore felt like a prison. It is much better to book another hotel near by and see the Philharmonie building as a day tourist.
us2 night trip
Exceptional 10.0
Spectacular location, the hotel and staff were excellent.
us2 night romance trip
Exceptional 10.0
Dream location and property. The design of the rooms are fabulous with the large windows looking into this gorgeous city. The only part that confused me and was a disappointment was the entrance to the hotel. It feels very low key and massively uninspiring. Also, the hotel reception staff need to work on their genuine happiness and welcoming approach. It all felt alittle bit fake and awkward when checking in. Professionalism was lacking in that department on my stay.
Martin, gb3 night family trip
Exceptional 10.0
Best luxury place in Hamburg
Best luxury place in Hamburg
woosuk, kr1 night business trip
Very good 8.0
It was fine to be honest. What I didn’t like about it that it doesn’t have any view my room view was the other rooms windows which is uncomfortable and it gave enfeebling that I am sharing my room with others so I have to close the curtains all the time . The room is big but that’s all. White gave you comfortable feeling. It was expensive for what I got .
ie2 night trip
Very good 8.0
Everything was good except for customer service in the bar restaurant at lunch . New staff , poorly trained , very slow . Breakfast was much the same - inexperienced staff , not attentive , poorly trained . Food quality was good . It’s the greeters , servers and clean up people were nice but so inexperienced for this quality of hotel .
ca1 night romance trip

The Westin Hamburg