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Hotel Napoleon, Ascend Hotel Collection

4-star hotel with restaurant, near Beale Street

  • Free WiFi
From
NZ$248

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Napoleon, Ascend Hotel Collection
  • Hotel Napoleon, Ascend Hotel Collection
  • Deluxe Room, 2 Queen Beds, Non Smoking - Bathroom
  • Deluxe Room, 2 Queen Beds, Non Smoking - Bathroom
  • Hotel Napoleon, Ascend Hotel Collection
Hotel Napoleon, Ascend Hotel Collection. Image 1 of 67.
1 / 67Hotel Napoleon, Ascend Hotel Collection
179 Madison Ave, Memphis, 38103, TN, United States of America
8.2.Very good.
  • Room was hot. Shower warm. No food in the hotel we were starving.

    Jun 5, 2021

  • Courteous staff. Well versed. Clean comfortable rooms. Absolutely will visit again.

    May 21, 2021

See all 306 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 58 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Downtown Memphis
  • Beale Street - 8 min walk
  • FedEx Forum - 9 min walk
  • National Civil Rights Museum at the Lorraine Motel - 17 min walk
  • AutoZone Park - 4 min walk
  • Orpheum Theatre - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Corner
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Location

179 Madison Ave, Memphis, 38103, TN, United States of America
  • In Downtown Memphis
  • Beale Street - 8 min walk
  • FedEx Forum - 9 min walk

What’s around

Landmarks

  • In Downtown Memphis
  • Beale Street - 8 min walk
  • FedEx Forum - 9 min walk
  • National Civil Rights Museum at the Lorraine Motel - 17 min walk
  • AutoZone Park - 4 min walk
  • Orpheum Theatre - 10 min walk
  • Beale Street Landing - 15 min walk
  • Sun Studio - 16 min walk
  • Bass Pro Shops at the Pyramid - 21 min walk
  • Tom Lee Park - 24 min walk
  • Mud Island - 42 min walk

Getting around

  • Memphis International Airport (MEM) - 14 min drive
  • Memphis Central Station - 21 min walk

At a glance

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (USD 8.00 per day; includes in/out privileges)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 52-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Luna Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Winchester Hotel Memphis
  • Hotel Napoleon, Ascend Hotel Collection Memphis
  • Hotel Napoleon an Ascend Hotel Collection Member
  • Hotel Napoleon, Ascend Hotel Collection Hotel Memphis
  • Hotel Napoleon Memphis
  • Napoleon Memphis
  • Napoleon, Ascend Collection
  • Hotel Napoleon, Ascend Hotel Collection Hotel

Optional extras

Secured self parking costs USD 8.00 per day with in/out privileges

Rollaway beds are available for USD 10.0 per night

Breakfast costs between USD 10 and USD 20 per person (approximately)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 100.00 per accommodation, per stay

Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Napoleon, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 8.00 per day.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, Luna Restaurant & Bar offers American cuisine. Nearby restaurants include Blue Plate Cafe (4-min walk), Capriccio Grill (4-min walk), and Cafe Keough (4-min walk).
  • No, this hotel doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
8.2.Very good.
  • 4.0.Fair

    A bit of a let down

    It was small and outdated. We had several cleanliness issues which led to change of room. The new room wasn’t much better. The primary highlight was location. It is close to everything of interest downtown for walking.

    Sean, 1 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Parking is next door in a garage but cheap. Hotel and rooms are cool. Front desk was wonderful. Location great

    Carol, 1 night trip with friends, May 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was quite enough to sleep even tho beds were a bit hard. Wasn’t aware of having to pay for parking $20 for two days in a parking garage. Online when booking says get a microwave in room that we didn’t have and was sopose to get breakfast in the morning that we also didn’t get. Other then these it was a pleasant stay.

    1 night family trip, May 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super friendly staff, convenient location.

    The staff was amazing. They were so friendly and helpful with tips of the city. The offsite parking it literally a parking garage attached to the hotel. You have to pay every-time you come and go. The hotel is very pretty and convenient. Only complaint is the walls are very thin.

    Patricia, 4 night family trip, May 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Didn’t have much details on where to eat breakfast because hotel restaurant was not available, room could have been a bit cleaner, and could have received a cheaper parking rate, but overall a really good stay

    Roberetta, 2 night trip, May 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel Napoleon stay 👍

    Staff was very friendly. Rooms very clean. Location was perfect. Just few blocks from Beale street. The bar/lounge however was closed. Apparently it’s been closed since March 2020 due to Covid. Hotels.com should make that clear on their website.

    Mary, 2 night trip with friends, May 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Short Stay

    Check in and out were easy. There is no parking available, but there is a paid parking garage next door. Rooms were clean & bed comfortable. The overall hotel is older & small, but well maintained. Rooms are s bit small as well, but for a short stay it’s ok. There is a mini fridge. Barn style bathroom door I was not crazy about. Heavy & loud opening/closing. Rooms are newly updated.

    Christina, 1 night trip, May 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Loud noise ruined stay

    The hotel was nice and was within walking distance from Beale Street. Unfortunately there was drag racing up and down the city street in front of the hotel that went on all night. Very loud motorcycles or such revving up their engines and racing ALL night long. Not sure where the police were. We were up all night long due to the loud noise and we were actually 5 floors up! Wouldn’t stay there again.

    Sherri, 2 night trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Recommend this hotel

    Very Covid conscience Great beds, comfortable room. Great area. Had fun!

    traci, 2 night family trip, Apr 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay

    The stay and the staff was more than great. Parking was a little confusing.

    Brad, 1 night trip, Apr 17, 2021

    Verified Hotels.com guest review

See all 306 reviews