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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Fiesta Inn Playa del Carmen

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Avenida 10 Esq. Con Calle 26, Playa del Carmen, QROO, 77710, Mexico

3-star hotel with outdoor pool, near Playa del Carmen Main Beach
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was an amazing experience. Javier always takes great care of us!Apr 1, 2021
  • Great spot not far from the 5th ave hot spot Awesome roof top pool unfortunately didn’t…Mar 23, 2021

Fiesta Inn Playa del Carmen

from NZ$101
  • Superior Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Deluxe Room, 2 Double Beds

What’s around Fiesta Inn Playa del Carmen

Landmarks

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach Club - 9 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Grand Coral Golf Riviera Maya - 3.2 mi / 5.2 km
  • El Camaleon Mayakoba Golf Course - 5.5 mi / 8.8 km
  • Xplor Theme Park - 6.4 mi / 10.3 km
  • Xcaret Eco Theme Park - 7.5 mi / 12 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (USD 5 per day)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Isla - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fiesta Inn Playa del Carmen’s small print

Also known as

  • Fiesta Inn Playa Carmen
  • Fiesta Inn Playa del Carmen Playa del Carmen
  • Fiesta Inn Playa del Carmen Hotel Playa del Carmen
  • Fiesta Playa Carmen
  • Fiesta Inn Playa Del Carmen Riviera Maya Mexico
  • Fiesta Inn
  • Fiesta Inn Playa Carmen Playa del Carmen
  • Fiesta Playa Carmen Playa del Carmen
  • Fiesta Inn Playa Del Carmen Riviera Maya
  • Fiesta Del Carmen Del Carmen
  • Fiesta Inn Playa del Carmen Hotel

Policies

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.4 per accommodation, per night

Breakage deposit: USD 20.00 per night

Optional extras

Self parking costs USD 5 per day

Buffet breakfast is offered for an extra charge of USD 17 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Fiesta Inn Playa del Carmen

  • Does Fiesta Inn Playa del Carmen offer free cancellation for a full refund?
    Yes, Fiesta Inn Playa del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Fiesta Inn Playa del Carmen?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Fiesta Inn Playa del Carmen?
    Yes. Self parking costs USD 5 per day. Electric vehicle charging is available.
  • Is there a pool at Fiesta Inn Playa del Carmen?
    Yes, there's an outdoor pool.
  • Are pets allowed at Fiesta Inn Playa del Carmen?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Fiesta Inn Playa del Carmen?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Fiesta Inn Playa del Carmen?
    Yes, La Isla offers international cuisine.
  • What is there to do at Fiesta Inn Playa del Carmen and nearby?
    Fiesta Inn Playa del Carmen has an outdoor pool and a fitness center, as well as a garden.

Recent reviews

Superb 9.0 From 549 reviews

Exceptional 10.0
We will come back.
Clean and neat and centrally located. The bed was comfortable. The room was perfect and stylish.
William, us1 night trip
Exceptional 10.0
Everything was great.
Everything was great. Be aware that you have to pay to use their parking lot.
Carlos, us1 night family trip
Exceptional 10.0
GREAT LOCATION, GREAT SERVICE. BEAUTIFUL ROOFTOP. THEY SHOULD ALLOW PEOPLE FROM OUTSIDE WITH A FEE TO ENJOY THE ROOFTOP AND MORE MUSIC. AT THE END OF THE DAY MOST OF THE PEOPLE GO THERE TO PARTY
CARLOS, us2 night trip with friends
Good 6.0
2 night stay
It was okay. Room service left our door open all afternoon while we were gone. Thank goodness nothing was missing but it was a good scare.
Wendy, us2 night family trip
Exceptional 10.0
Staff wonderfully accommodating with setting up activity for great adventure of atv to cenote and monkey sanctuary with door to door timely service that we needed...
Sue, us1 night trip with friends
Exceptional 10.0
We loved this place. Stayed here for 5 nights as our home away from home as we explored the area and we loved it. Parking was $4 bucks which is ok; felt secure with guard on entrance. Rooms were cleaned daily, Pandemic proofing was good. Was in a perfect location located at one of the ends of 5th Ave which is fire, besides the roads being put together like puzzle pieces which seemed kind of dangerous at certain places. The staff at the hotel were just awesome; very helpful. The safe and sink needed service but besides that all good. Two pools only one open; but the one pool was very nice as there weren't many people due to the pandemic. Within walking distance to eating places like El fogon which is on 30th about a 15 minute slow walk. I highly recommend this place if you are trying to explore the Riviera Maya and not break the bank. 10-15 minutes drive to the Cozumel terminal. 8 Minutes to a Walmart. Yes Mexico has Walmart.
us4 night family trip
Good 6.0
Decent hotel for the price, the staff is rude and not accommodating. The room was decent, reasonably clean and well maintained but missed a mini bar (refrigerator), and it was a little small compared to other hotels I stayed there. The common areas are nice and the location of the hotel is good.
Cristina, us3 night romance trip
Exceptional 10.0
I was very pleased and relieved to see how much the staff here go above and beyond to keep their facilities clean while making you feel safe and confortable!
Cordova, us3 night family trip
Exceptional 10.0
Clean place, the bar needs more variety,
Roshan, us10 night trip
Exceptional 10.0
Loved this hotel. A 5/5 in all respects. Perfect location close to the main strips and super clean. The architects who designed this hotel knew what they are doing. One of the best designs I’ve seen anywhere.
Perry, us1 night trip

Fiesta Inn Playa del Carmen