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Pacific Palms Resort

Photo gallery for Pacific Palms Resort

Outdoor pool, open 8 AM to 9 PM, pool umbrellas, pool loungers
Reception
One Bedroom Apartment | Desk, laptop workspace, iron/ironing board, cots/infant beds
Two Bedroom Apartment | Living area | 32-inch flat-screen TV with satellite channels, TV
One Bedroom Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Overview of Pacific Palms Resort

Pacific Palms Resort

3.5 star property
3.5-star aparthotel in Papamoa Beach with outdoor pool

9.0/10 Superb

73 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Laundry facilities
Map
21 Gravatt Road, Tauranga, Bay of Plenty, 3118
Main amenities
  • 28 apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Outdoor tennis court
  • Spa tub
  • Airport shuttle
  • Garden
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
  • Luggage storage
Feel at home
  • Cots/infant beds (surcharge)
  • Kitchen
  • Separate dining area
  • Living room
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In Papamoa Beach

Getting around

  • Tauranga (TRG) - 18 min drive
  • Rotorua (ROT-Rotorua Regional) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Kfc - 8 min walk
  • Pearl Kichen - 5 min drive
  • The Freeport - 8 min drive
  • Muffin Break - 9 min drive
  • Double Teaspoons - 5 min walk
Map

About this property

Pacific Palms Resort

Pacific Palms Resort offers an airport shuttle (available on request) for NZD 50 per vehicle one-way. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the outdoor tennis courts. A hot tub and a garden are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor Pool
  • Fence around the pool
  • Sunloungers
  • Umbrellas
  • Hot tub

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking options include a carport and a garage
  • Return airport shuttle (surcharge) from 7 AM to 8 PM
  • Airport shuttle on request

Family friendly

  • Cots (infant beds): NZD 15.0 per night

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Free tea bags/instant coffee
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: NZD 30.0 per night

Bathrooms

  • Shampoo
  • Toilet paper
  • Hairdryer
  • Towels provided
  • Soap

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 32-inch flat-screen TV with satellite service
  • CD player

Outdoor areas

  • Balcony or patio
  • Barbecue
  • Garden
  • Picnic area
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)
  • Free local calls

Location highlights

  • Near the ocean
  • Near the airport
  • In the shopping district

Things to do

  • Outdoor tennis courts
  • Tennis on site
  • Swimming nearby
  • Hiking/biking trails nearby

Safety features

  • Smoke detector

General

  • 28 rooms
  • 2 floors
  • 6 buildings
  • Built in 2000

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of NZD 50 per vehicle (one-way. Maximum occupancy 4)
  • Late check-in between 10:00 PM and 8:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for NZD 15.0 per night
  • Rollaway beds are available for NZD 30.0 per night
  • Airport shuttle service for children costs NZD 50 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Pacific Palms Resort Tauranga
Pacific Palms Tauranga
Pacific Palms Resort Papamoa Beach
Pacific Palms Papamoa Beach
Pacific Palms Resort Tauranga
Pacific Palms Resort Aparthotel
Pacific Palms Resort Aparthotel Tauranga

Frequently asked questions

Does Pacific Palms Resort offer free cancellation for a full refund?
Yes, Pacific Palms Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pacific Palms Resort?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Pacific Palms Resort?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 9 PM.
Are pets allowed at Pacific Palms Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pacific Palms Resort?
Yes, there's free self parking. On-site parking options include a carport and a garage.
Is an airport shuttle service offered by Pacific Palms Resort?
Yes, an airport shuttle is available from 7 AM to 8 PM on request. The charge is NZD 50 per vehicle one-way.
What are the check-in and check-out times at Pacific Palms Resort?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Pacific Palms Resort and nearby?
Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Pacific Palms Resort also has a picnic area and a garden.
Does Pacific Palms Resort have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
Does Pacific Palms Resort have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Pacific Palms Resort like?
Pacific Palms Resort is in Papamoa Beach, a short 13-minute walk from Papamoa Beach. Travellers say that this aparthotel is in a good location.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.5/10

Staff & service

9.3/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

N M, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alicia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We found Pacific Palms very lovely,fantastic host ,very central to everything,very clean and comfortable. Will definitely stay again.
Christine, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nadine, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Juliet Mavis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place, I will come back.
Juan, 2-night romance trip
Verified Travelocity guest review

2/10 Poor

Management is rude and obnoxious
The Managers are rude and disrespectful and yelled at my 5 year old autistic child. I will never stay here again and I will be telling all my friends and family about how disappointing my experience was at the Pacific Palms Resort in Tauranga.. absolute rubbish. She is obviously not a people's person
Erana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kylie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

the property was very nice and clean, the only comment is on the furniture in the lounge, the couches are quite uncomfortable and sag a bit. Otherwise great property would recommend.
2-night family trip
Verified Expedia guest review