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Novotel London Heathrow Airport T1 T2 and T3

Photo gallery for Novotel London Heathrow Airport T1 T2 and T3

Exterior
Memory-foam beds, in-room safe, desk, blackout curtains
Memory-foam beds, in-room safe, desk, blackout curtains
Memory-foam beds, in-room safe, desk, blackout curtains
Standard Double Room, 1 Double Bed | Memory-foam beds, in-room safe, desk, blackout curtains

Overview of Novotel London Heathrow Airport T1 T2 and T3

UNESCO Sustainable Travel Pledge

Novotel London Heathrow Airport T1 T2 and T3

4.0 star property
4-star hotel in Heathrow Villages with restaurant and bar/lounge

8.0/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
234 Bath Road, Heathrow Point West, Hayes, England, UB3 5AP
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Business centre
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
For families
  • Sofa bed
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Heathrow Villages
  • Twickenham Stadium - 11 min drive
  • Hampton Court Palace - 17 min drive
  • Thorpe Park - 26 min drive
  • Westfield London Shopping Centre - 33 min drive
  • Kensington High Street - 35 min drive
  • Windsor Castle - 24 min drive
  • LEGOLAND® Windsor - 23 min drive
  • Wembley Stadium - 40 min drive
  • Natural History Museum - 37 min drive
  • Kensington Palace - 40 min drive

Getting around

  • Heathrow Airport (LHR) - 3 min drive
  • London (LTN-Luton) - 40 min drive
  • Gatwick Airport (LGW) - 48 min drive
  • London (LCY-London City) - 90 min drive
  • Hayes & Harlington Station - 4 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Central Station - 12 min walk
  • Heathrow Terminal 1-3 Underground Station - 9 min walk

Restaurants

  • The Three Magpies - 5 min walk
  • Oriel - 9 min walk
  • Strada Italia - 9 min walk
  • The Pheasant - 10 min walk
  • Madeirinhas - 11 min walk

About this property

Novotel London Heathrow Airport T1 T2 and T3

A great choice for a stay in Hayes, Novotel London Heathrow Airport T1 T2 and T3 is only 1.4 mi (2.2 km) from the airport. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Nest Restaurant, which serves local and international cuisine and is open for breakfast, lunch and dinner. The airport and location get good marks from fellow travellers. Public transportation is close by: Heathrow Terminal 1-3 Underground Station is only 9 minutes on foot.

Languages

Czech, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 166 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 17.00 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2018
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Czech
  • English
  • French

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Sofa bed
  • Memory-foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Nest Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Nest Bar – This bar specialises in local and international cuisine and serves brunch, lunch, dinner and light fare. Open 24 hours. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.95 for adults and GBP 11.95 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs GBP 17.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and lunch.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Novotel London Heathrow Airport T1 T2 T3 Hotel Hayes
Novotel London Heathrow Airport T1 T2 T3 Hotel
Novotel London Heathrow Airport T1 T2 T3 Hayes
Novotel London Heathrow Airport T1 T2 T3
Novotel London Heathrow T1 T2
Novotel London Heathrow Airport T1 T2 and T3 Hotel
Novotel London Heathrow Airport T1 T2 and T3 Hayes
Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes

Frequently asked questions

Is Novotel London Heathrow Airport T1 T2 and T3 currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Novotel London Heathrow Airport T1 T2 and T3 offer free cancellation for a full refund?
Yes, Novotel London Heathrow Airport T1 T2 and T3 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel London Heathrow Airport T1 T2 and T3?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel London Heathrow Airport T1 T2 and T3?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel London Heathrow Airport T1 T2 and T3?
Yes. Self-parking costs GBP 17.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Novotel London Heathrow Airport T1 T2 and T3?
You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel London Heathrow Airport T1 T2 and T3?
No, this hotel doesn't have a casino, but The Grosvenor Victoria Casino London (27-min drive) is nearby.
What is there to do at Novotel London Heathrow Airport T1 T2 and T3 and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Novotel London Heathrow Airport T1 T2 and T3?
Yes, Nest Restaurant offers local and international cuisine. Nearby restaurants include The Three Magpies (5-min walk), Oriel (9-min walk) and Strada Italia (9-min walk).
What's the area around Novotel London Heathrow Airport T1 T2 and T3 like?
Novotel London Heathrow Airport T1 T2 and T3 is in Heathrow Villages, a short 9-minute walk from Heathrow Terminal 1-3 Underground Station. Travellers say that this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.6/10

Cleanliness

7.9/10

Staff & service

7.8/10

Amenities

8.5/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Poor

Night of hell
Hotel is now an immigration stop over hotel. I was not informed of the change of use and on arrival was not expected. It took me 2 hours to arrange alternative accommodation for the night and £37 in additional taxi fees
Philip, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotels.com didn’t tell us our hotel was closed
Hotels.com had forgotten to tell us that the Novotel has been closed for over a month to normal visitors. DO NOT BOOK
Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shall use again
HAZEL, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Ryan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Andy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

VERONICA, 1-night trip
Verified Travelocity guest review

8/10 Very good

Organised Chaos
Hotel was fine. Booking process after last minute hotel change not so great.
Narinder, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

They cancelled my booking so I didn't even stay there. I'm still waiting for you to process my refund!!!!
KEITH, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Lindsey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simple and modern
Clean, spacious, simple and modern. Nice breakfast at good price, which made up for the slightly pricey parking.
Andrew, 1-night trip
Verified Hotels.com guest review