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RESIDENCE Il Lago

3.0 star property
Cluj-Napoca hotel in shopping district

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RESIDENCE Il Lago

Photo gallery for RESIDENCE Il Lago

Penthouse | Living room
Balcony
Exterior
80-cm LCD TV with cable channels, TV
Senior Apartment, 2 Bedrooms | Living area

Overview of RESIDENCE Il Lago

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking
Map
Str Dunarii,nr.20B,blC, Cluj-Napoca, 400593
Main amenities
  • Daily housekeeping
  • Self parking
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Limited housekeeping

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 16 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, free WiFi, wheelchair access

Standard Double Room

  • 16 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Accessible (for people with reduced mobility)

Room, Accessible (for people with reduced mobility)

Room, Accessible (for people with reduced mobility)

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Penthouse

Penthouse | Living room

Penthouse

  • 72 sq m
  • Lake view
  • Sleeps 5
  • 1 Double Sofa Bed, 2 Single Beds and 1 King Bed

View all photos for Standard Double Room, Balcony

In-room safe, free WiFi, wheelchair access

Standard Double Room, Balcony

  • 18 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Apartment

In-room safe, free WiFi, wheelchair access

Business Apartment

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Apartment, 1 Bedroom

City Apartment, 1 Bedroom | Living area

City Apartment, 1 Bedroom

  • 41 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Senior Apartment, 2 Bedrooms

Private kitchen

Senior Apartment, 2 Bedrooms

  • 60 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 61 sq m
  • City view
  • Sleeps 5
  • 1 Double Sofa Bed, 1 Single Bed and 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

  • 21 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

About this area

Getting around

  • Cluj-Napoca (CLJ) - 8 min drive
  • Cluj-Napoca Station - 7 min drive

Restaurants

  • Noodle Pack - 6 min walk
  • Salad Box - 6 min walk
  • Wasabi Sushi - 7 min walk
  • Marty City - 7 min walk
  • Pizza Hut - 7 min walk
Map

About this property

RESIDENCE Il Lago

When visiting Cluj-Napoca, RESIDENCE Il Lago is a great choice to consider.

Languages

English, Italian, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 total)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • 80-cm LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Late check-in between 10 PM and 7:00 AM can be arranged for an extra charge of EUR 10

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self-parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

RESIDENCE Il Lago Hotel Cluj-Napoca
RESIDENCE Il Lago Hotel
RESIDENCE Il Lago Cluj-Napoca
RESIDENCE Il Lago Hotel
RESIDENCE Il Lago Cluj-Napoca
RESIDENCE Il Lago Hotel Cluj-Napoca

Frequently asked questions

Does RESIDENCE Il Lago offer free cancellation for a full refund?
Yes, RESIDENCE Il Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at RESIDENCE Il Lago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at RESIDENCE Il Lago?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at RESIDENCE Il Lago?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at RESIDENCE Il Lago?
You can check in from 3:00 PM - 10 PM. Check-out time is 11:30 AM. Contactless check-out is available.
Is there an on-site casino at RESIDENCE Il Lago?
No, this hotel doesn't have a casino, but Gold Casino (6-min drive) and Casino Parcul Central (7-min drive) are both nearby.
What's the area around RESIDENCE Il Lago like?
RESIDENCE Il Lago is a short 3-minute walk from Iulius Mall Cluj and 4 minutes' walk from Gheorgheni Lake.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Absolutely Wonderful
I had an absolutely amazing stay at this hotel. The comfort I felt throughout my stay was unparalleled, making me feel right at home. The staff at the hotel went above and beyond with their kindness and helpfulness, ensuring that every aspect of my stay was smooth and enjoyable. From the moment I arrived until the time I left, I was consistently impressed by their dedication to guest satisfaction. I can't wait to return to this wonderful establishment for another relaxing getaway with such an exceptional atmosphere.
Daia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay!
New building, perfect location near the Mall and the lake, clean and cozy room, underground parking. Very helpful and friendly staff, I will come back and definitely recommend it!
Bota, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worse stay of my life
Worse stay I ever had in my life. Rude stuff and got a downgrade room despite of the fact that we paid for a room with balcony
Howard, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

If you want to have a nightmare stay- choose this
Probably the most misleading hotel . Never in my life I had a worse service , being called crazy by the stuff. Downgrade from a room with balcony which we paid for and had a regular 4 m2 room .
Howard, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

Excellent location. The front desk/reception staff are extremely friendly and helpful. Room service and cleaning was a hit and miss
Samane', 4-night trip
Verified Orbitz guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margareta, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We were only here for a very short stay, but everything was clean and in order. We had a bit of a hard time finding the place, but when we called, the front desk was very helpful in getting us where we needed to be.
Kevin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is centrally located. You can walk to many places or take the bus. Bus system is very good and cheap. The mall is just across the street. The property is fairly new and very nice. The front staff is very nice and helpful. The food is Romania is very good and cheap. I would comeback to this hotel.
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