Wyndham Garden Astana

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Overview of Wyndham Garden Astana

Wyndham Garden Astana

4.0 star property
4-star hotel with spa, near MEGA Silk Way

8.9/10 Superb

34 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
Map
St. Hussein Bin Talal, 25, Nur-Sultan, 010000
Main amenities
  • 183 shared guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • 24-hour room service
  • Massage/treatment rooms
  • Conference center
For families
  • Free cribs/infant beds
  • Playground on site
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • EXPO 2017 - 9 min drive
  • Palace of Peace and Reconciliation - 23 min drive
  • The US Embassy and the Consulate in Kazakhstan - 23 min drive

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 13 min drive
  • Astana Railway Station - 43 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

Wyndham Garden Astana

Wyndham Garden Astana offers an airport shuttle (available 24 hours) for KZT 5000 per vehicle one way. Guests can indulge in massages at the spa, and local and international cuisine is served at TENGRI Restaurant, which is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and rooms at this upscale hotel get the details right with premium bedding and rainfall showerheads. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 183 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Offsite

  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Playground
  • Children's menu

What to do

  • Karaoke
  • Pool table
  • Access to nearby health club

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (13401 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Russian
  • Turkish

Room amenities

Be entertained

  • Video-game console
  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Spa

Green Fit has massage/treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

TENGRI Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Lobby Bar - Overlooking the garden, this lobby lounge specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KZT 5500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 5000 per vehicle (one way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for KZT 7000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Wyndham Garden Astana Hotel Nur-Sultan
Wyndham Garden Astana Hotel
Wyndham Garden Astana Nur-Sultan
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Hotel Wyndham Garden Astana
Wyndham Garden Astana Hotel
Wyndham Garden Astana Hotel Nur-Sultan
Wyndham Garden Astana Nur-Sultan
Hotel Wyndham Garden Astana Nur-Sultan
Nur-Sultan Wyndham Garden Astana Hotel
Wyndham Garden Astana Hotel
Hotel Wyndham Garden Astana
Wyndham Astana Nur Sultan
Wyndham Garden Astana Hotel Nur-Sultan
Wyndham Garden Astana Hotel
Wyndham Garden Astana Nur-Sultan
Hotel Wyndham Garden Astana Nur-Sultan
Nur-Sultan Wyndham Garden Astana Hotel
Hotel Wyndham Garden Astana
Wyndham Astana Nur Sultan
Wyndham Garden Astana Nur-Sultan
Wyndham Garden Astana Hotel Nur-Sultan

Frequently asked questions

Overall score and ratings

8.9

Superb

9.3/10

Cleanliness

8.8/10

Staff & service

10.0/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Mikel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

A clean and warm hotel. Great staff, very organised and kind. A good hotel
Adrian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Business Astana
Good location
Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Why not PERFECT
A long tima ago in Turkey a service boy at a hotel asked me how my stay was - i answered VERY GOOD and he asked me - Why not PERFECT - how can we make it perfect - and i remembered that as a lesson in customer service. Wyndham was perfect in every way, and i will come back again for business 100%
teodor, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great for Business
Great location to do business with AIFC, mall conveniently located nearby, super helpful business-friendly staff to help with all logistics
teodor, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

8 days business trip made EASY!!!
Azina and Monika made this business trip EASY. Countless contract changes were made and printed out at the front desk while all the french wine was consumed until it ran out so we had to switch to Italian (our fault) Also, good clean fitness center and room service 24/7 Plus immediate proximity to AIFC so 100% for business
teodor, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing new hotel in Nur-Sultan
It was a short but well needed rest before a long haul flight: service was amazing, as well as room service and the quality (and quantity) of the food. Thank you, Wyndham Garden staff!he hotel lobby looks beautiful, and my airport transfer was right on time even if it was 2 in the morning. Thank you!
YOULIANA, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brand new hotel but a bit far from city center
Brand new hotel, spacious room with attractive price and great staff but a bit far from the attractions and city center.
Nicolas, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandr, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The people were amazing. I woke up in the middle of the night and couldn’t sleep (time zone difference) and they made me a great meal at 3 am. Awesome Gym as well. Just be careful about non liscenced taxis in Nur Sultan!
4-night trip
Verified Expedia guest review