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All properties in Hakuba, Nagano (prefecture), Japan
1 room, 2 adults

Phoenix Hotel, Hakuba, Japan

3.5-star3.5 stars
4690-2 Hokujo, Hakuba, Nagano, 399-9301, Japan

3.5-star hotel with restaurant, near Hakuba Valley Ski Area
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • Great little hotel. Very friendly and accommodating staff. Good amenities and comfy…Feb 19, 2019
  • Had a great week here at the Phoenix hotel in hakuba. Staff very friendly and Is managed…Feb 18, 2018

Phoenix Hotel, Hakuba, Japan

  • Economy Twin Room
  • Standard Twin Room
  • Standard Japanese Triple Room
  • Standard Japanese Quad Room
  • Quadruple Room
  • Standard Double Room
  • Superior Triple Room
  • Superior Quadruple Room

What’s around Phoenix Hotel, Hakuba, Japan


  • Hakuba Valley Ski Area - 1 min walk
  • Happo-one Adam Gondola - 10 min walk
  • Happo Information Center - 9 min walk
  • Hakuba Mini Train Park - 10 min walk
  • Wadanonomori Church - 11 min walk
  • Hakuba Ski Jumping Stadium - 18 min walk
  • Hakuba Olympic Museum - 20 min walk
  • Hakuba Saegusa Art Museum - 25 min walk

Getting around

  • Hakuba Station - 7 min drive
  • Chikuni Station - 11 min drive
  • Nakatsuchi Station - 15 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free train station drop-off

At a glance

Key facts

Hotel size

  • This hotel has 13 rooms


  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Train station shuttle service is available on request from 7:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Free train station shuttle from 7:00 AM to 10:00 PM *


  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Snowboarding nearby
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Bathrobes
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - This restaurant serves breakfast and dinner.

Phoenix Hotel, Hakuba, Japan’s small print

Also known as

  • Phoenix Hotel Hakuba
  • Phoenix Hakuba
  • Phoenix Hotel Hotel
  • Phoenix Hotel Hakuba
  • Phoenix Hotel Hotel Hakuba


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property is licensed under an applicable law.Property Registration Number 第H20 19−6号

Optional extras

Airport shuttle service is offered for an extra charge of JPY 16900 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Phoenix Hotel, Hakuba, Japan

  • Is parking offered at Phoenix Hotel?
    Yes, there's free self parking.
  • Are pets allowed at Phoenix Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Phoenix Hotel?
    You can check in starting at 4 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Phoenix Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Hindi Momo (1.2 mi), Nonjae (1.4 mi), and Tomatito (1.6 mi).
  • Is airport shuttle service offered by Phoenix Hotel?
    Yes, an airport shuttle is available. The charge is JPY 16900 per person one-way.

Recent reviews

From 3 reviews

Very good 8.0
Clean and comfortable room. Hotel staff offered to pick us up and drop us off at the bus terminal when we arrived/departed. They also have a shuttle to the ski slopes each morning. Breakfast included is very good. Restaurant looks very nice for dinner also, but they were booked out during our stay (you'll have to book ahead if you want to eat there). Hotel also has an onsen which is great for relaxing after skiing. Location is a bit far from the main areas for dinner, so if you are looking to go out in the evening then you will have to time it with the local shuttle bus which has a stop at the next hotel (less than five minutes walk away).
sg4 night romance trip

Phoenix Hotel, Hakuba, Japan

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