Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

City Express Plus Puerto Vallarta, Puerto Vallarta, Mexico

3-star3 stars
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333, Mexico

Beaux Arts hotel with outdoor pool, connected to a shopping center, near Cruise Ship Terminal
  • Free full breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • High rise, great view of harbor. No pool towels. Restaurant locked up.Mar 26, 2020
  • The hotel does not use common sense when it comes to setting the a/c. The lobby and the…Mar 21, 2020

City Express Plus Puerto Vallarta, Puerto Vallarta, Mexico

from NZ$77
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds

What’s around City Express Plus Puerto Vallarta, Puerto Vallarta, Mexico

Landmarks

  • In Palmar de Aramara
  • Cruise Ship Terminal - 5 min walk
  • La Isla - 17 min walk
  • Vallarta Casino - 19 min walk
  • Plaza Caracol - 20 min walk
  • El Faro Lighthouse - 30 min walk
  • Playa Las Glorias - 31 min walk
  • Marina Golf Club - 39 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 8 min drive
  • Free airport drop-off
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 6 AM to 6 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport drop off from 6 AM to 6 PM

  • Free cruise terminal shuttle *

  • Free ferry terminal shuttle *

Parking

  • No parking

Offsite

  • Free area shuttle within 5 kilometers

  • Free shopping center shuttle

  • Free casino shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Swim-up bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area
Things to do
  • Outdoor pool
  • Swim-up bar
  • 24-hour fitness facilities
  • Pool sun loungers
  • Use of nearby fitness center (discount)
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

City Express Plus Puerto Vallarta, Puerto Vallarta, Mexico’s small print

Also known as

  • City Express Plus Puerto Vallarta Hotel
  • City Express Puerto Vallarta
  • City Express Plus Puerto Vallarta Hotel
  • City Express Plus Puerto Vallarta Puerto Vallarta
  • City Express Plus Puerto Vallarta Hotel Puerto Vallarta

Policies

  • Pool access available from 8 AM to 9:30 PM.
  • Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, onsite parking, and high chair.

    Long-term renters welcome.

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for City Express Plus Puerto Vallarta, Puerto Vallarta, Mexico

    • Does City Express Plus Puerto Vallarta offer free cancellation for a full refund?
      Yes, City Express Plus Puerto Vallarta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at City Express Plus Puerto Vallarta?
      Sorry, there's no parking at City Express Plus Puerto Vallarta.
    • Is there a pool at City Express Plus Puerto Vallarta?
      Yes, there's an outdoor pool. Guests have pool access from 8 AM to 9:30 PM.
    • Are pets allowed at City Express Plus Puerto Vallarta?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at City Express Plus Puerto Vallarta?
      You can check in from 3 PM to midnight. Check-out time is 1 PM.
    • Is airport shuttle service offered by City Express Plus Puerto Vallarta?
      Yes, a free shuttle to the airport is available from 6 AM to 6 PM on request.

    Recent reviews

    Fabulous 8.6 From 366 reviews

    Fair 4.0
    Awful customer service. I would not recommend this hotel. I tried chatting with Hotel.com for assurance but could not get through to an agent. The counter person informed us that in Mexico the customers not first, and that we just had to wait. Very disappointed did not help with check in, raised his voice to us and offered to guidance to where the airport was. Worst experience ever.
    Aide, us1 night family trip
    Very good 8.0
    A nice, clean place to stay
    This is a very nice hotel. Bed was comfortable. Rooms is small, so the only places to sit are an office type chair, a straight back chair or the bed. I was also surprised there were no bottles of water or even glasses with which to drink out of in the room. It is within walking distance of a fairly large mall & a Walmart.
    Melinda, us2 night trip
    Very good 8.0
    Decent option near airport
    Nice clean hotel about 10 minutes from the airport. Breakfast was simple but decent. Fabulous coffee machine. A caveat. There are no transfers from the airport and yellow cab is about US$30 for a 1 km ride.
    Robert, us1 night family trip
    Exceptional 10.0
    will stay again
    The hotel was very clean. it is located in the hotel zone near Wal mart. Not real close to the beach but a good location directly across from the marina. Complimentary shuttle into town and you can take the bus back.
    Brenda, us1 night trip
    Exceptional 10.0
    Good value hotel
    This was a very nice hotel in a good location. Staff was very friendly and helpful. The breakfast was delicious. Room was very comfortable and roomy. Just a few miles from airport
    David, us1 night trip with friends
    Very good 8.0
    Unfortunately we were not able to avail of the free breakfast and shuttle to the airport as we had to leave at 5am two hours before those services were available. Beautiful new facility and great location.
    Mary Ellen, us1 night trip
    Good 6.0
    Where's the coffee?
    The young lady in charge of breakfast had difficulty keeping up with the demand. The coffee machine was way too slow or else it was not working, as a result, there was always a line waiting for their morning's fix. There should have been additional help in the kitchen. The fancy coffee machine was nice, but too slow and requiring service too often. Either a second machine, or a constant supply of fresh coffee in insulated pitchers is needed. The staff was always pleasant and did their best to be helpful. Language was a barrier at times.
    Kenneth, us8 night trip
    Very good 8.0
    The bathroom was smelling of urine , it was cleaned and better.
    Dagmar, us1 night trip
    Poor 2.0
    they will rob you
    upon arrival to the hotel, we were advised that there was no reservation for us even though I had the confirmation. the lady at the front desk told me to contact hotels.com to find out what was going on. long story short we were shoved out in the rain to get a new hotel and were charged for a room that wasn't even utilitzed. When I called hotels.com was told they were sorry that they cannot offer a refund since we stayed there. We did not stay at this hotel. The staff was incredibly rude and unhelpful. They took our money. This is stealing, I would NOT use this hotel
    Angela, us2 night family trip
    Good 6.0
    Terrible breakfast vary noisy is a 50.00 hotel the most in Mexico!
    Ana, us1 night trip

    City Express Plus Puerto Vallarta, Puerto Vallarta, Mexico

    Is the description of this property not correct? Tell us