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The Wellem, in The Unbound Collection by Hyatt

Photo gallery for The Wellem, in The Unbound Collection by Hyatt

Exterior
Balcony
Business Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Wellem, in The Unbound Collection by Hyatt

The Wellem, in The Unbound Collection by Hyatt

5-star property
Luxury hotel with 4 restaurants, near Rhine Promenade

9.4/10 Exceptional

260 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
  • Air conditioning
The price is NZ$488
Price available on 09/02/2023
Map
Mühlenstrasse 34, Düsseldorf, 40213

Room options

About this area

What's nearby

  • In Düsseldorf Old Town
  • Konigsallee - 1 min drive
  • Messe Düsseldorf - 11 min drive
  • Merkur Spiel-Arena - 13 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 14 min drive
  • Cologne - Bonn Airport (CGN) - 51 min drive
  • Düsseldorf Volksgarten Station - 4 min drive
  • Düsseldorf Central Station - 20 min walk
  • Duesseldorf (QDU-Duesseldorf Central Train Station) - 21 min walk
  • Heinrich-Heine-Allee U-Bahn - 5 min walk
  • Tonhalle-Ehrenhof U-Bahn - 9 min walk
  • Steinstrasse-Konigsallee U-Bahn - 12 min walk

Restaurants

  • Benders Marie - 2 min walk
  • Schwan - 2 min walk
  • Bar Cherie - 2 min walk
  • Beuys Bar - 2 min walk
  • Casita Mexicana - 2 min walk

About this property

The Wellem, in The Unbound Collection by Hyatt

The Wellem, in The Unbound Collection by Hyatt puts you 3.1 mi (4.9 km) from Messe Düsseldorf. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 4 restaurants or unwind with a drink at the bar/lounge. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Heinrich-Heine-Allee U-Bahn is 5 minutes and Tonhalle-Ehrenhof U-Bahn is 9 minutes.

Languages

Arabic, English, Filipino, German, Portuguese, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 32 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • 4 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • Art gallery on site

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Languages

  • Arabic
  • English
  • Filipino
  • German
  • Portuguese
  • Russian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Smart television
  • Cable/satellite TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Oven
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Pitti - Italian Restauran – On-site restaurant. Open selected days.
Mbassy by Franks – On-site restaurant. Open selected days.
Mutter Ey – On-site café. Open daily.
The Wellem Bar – On-site bar. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 36 for adults and EUR 18 for children (approximately)

Parking

  • Self-parking costs EUR 32 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Additional fees apply to children 4-11 years old for breakfast.

Frequently asked questions

Does The Wellem, in The Unbound Collection by Hyatt offer free cancellation for a full refund?
Yes, The Wellem, in The Unbound Collection by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Wellem, in The Unbound Collection by Hyatt?
As of 30 January 2023, prices found for a 1-night stay for 2 adults at The Wellem, in The Unbound Collection by Hyatt on 9 February 2023 start from NZ$488, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Wellem, in The Unbound Collection by Hyatt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Wellem, in The Unbound Collection by Hyatt?
Sorry, pets aren't allowed.
Is parking offered on site at The Wellem, in The Unbound Collection by Hyatt?
Yes. Self-parking costs EUR 32 per day.
What are the check-in and check-out times at The Wellem, in The Unbound Collection by Hyatt?
You can check in from 3 PM - 5 AM. Check-out time is noon. Contactless social distancing is available.
What is there to do at The Wellem, in The Unbound Collection by Hyatt and nearby?
The Wellem, in The Unbound Collection by Hyatt has a 24-hour fitness centre and a garden.
Are there restaurants at or near The Wellem, in The Unbound Collection by Hyatt?
Yes, there are 4 on-site restaurants. Nearby restaurants include Pizzeria Pinocchio (3-min walk), Parlin (3-min walk) and Hausbrauerei Zum Schlüssel (3-min walk).
Does The Wellem, in The Unbound Collection by Hyatt have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around The Wellem, in The Unbound Collection by Hyatt like?
The Wellem, in The Unbound Collection by Hyatt is located by the river in Düsseldorf Old Town, a short 5-minute walk from Heinrich-Heine-Allee U-Bahn and 3 minutes' walk from Konigsallee. Travellers love the hotel's prime location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful stay...
Apartment type 5 star hotel. The room was very clean and spacious, location was perfect and the staff was excellent! I was able to check-in early and they even help me with sushi reservations. I will stay there again!
tearrance, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

moises, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our third time here and it’s always lovely. A home away from home with laundry, kitchen and nice gym. Note for hotel- please move to more sustainable amenity products!
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The best area, customer service, and food!
Odeth, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Recommended
A beautiful hotel with very professional friendly staff centrally located just a few minute walk from major shopping area.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Karlina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the highlights of our trip was being able to stay here. Fabulous room, incredible lobby, friendly staff. Great experience.
Theodore, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mervyn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JEONG TAEK, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place y stay hot a longer time as the amenities and grounds are breath taking
Bijo, 1-night romance trip
Verified Expedia guest review