8/10 Very good
31 January 2023
Good experience
Overnight stay after being diverted to Brisbane. Staff were pleasant and helpful. Rooms were very clean and had enough space for two persons occupancy. The only gripes were we initially tried to checkin at about 10.30am and were told we could not, despite the rooms being ready, until 2.00pm unless we paid an additional $50 per room. Eventually, after an hour the lady at the front desk changed and the new staff member took pity on my kids sleeping on the reception couch and let is in without the extra charge. A small moan was in one room the bed leg was knackered so the bed sloped towards one side. The mattresses themselves were very comfortable. Overall, I would recommend.
Ronald
Ronald, 1-night family trip
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