Hotel Isla Caracol

Photo gallery for Hotel Isla Caracol

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Traditional Room, 1 King Bed | Room
Traditional Room, 1 King Bed | Room
Basic Room, 1 Bedroom | Room

Overview of Hotel Isla Caracol

Hotel Isla Caracol

2.5 star property
Hotel with indoor pool, near Norte Beach

7.4/10 Good

11 verified guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Air conditioning
  • Bathtub
  • 24/7 front desk
Calle Francisco I Madero supermanza 1, manzana 4 lote 8 colonia centro, Isla Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Indoor pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Bathtub or shower

Choose dates to view prices

About this area

What's nearby

  • Norte Beach - 5 min walk
  • Ultramar Ferry Puerto Juárez - 95 min drive
  • Cancun Mall - 98 min drive
  • Puerto Cancun Marina Town Center - 99 min drive
  • Plaza Las Americas - 98 min drive
  • Playa Tortugas - 102 min drive
  • Tortuga Beach - 105 min drive
  • Cancun Convention Center - 113 min drive
  • La Isla Shopping Mall - 115 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive

About this property

Hotel Isla Caracol

Property highlights
Hotel Isla Caracol provides amenities like a terrace and a garden. Guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • A front desk safe, luggage storage, and tour/ticket assistance
  • A 24-hour front desk
  • Guest reviews say good things about the pool, helpful staff, and proximity to shopping
Room features
All guestrooms at Hotel Isla Caracol offer comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks


English, Spanish

At a glance

Hotel size

  • 13 rooms


  • Check-in time from 3 PM - 4 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Property amenities

What to do

  • Beach nearby


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An indoor pool


  • Upper floors accessible by stairs only


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping

Fees & policies


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Isla Caracol Isla Mujeres
Isla Caracol Isla Mujeres
Isla Caracol
Hotel Isla Caracol Hotel
Hotel Isla Caracol Isla Mujeres
Hotel Isla Caracol Hotel Isla Mujeres

Frequently asked questions

Does Hotel Isla Caracol offer free cancellation for a full refund?
Yes, Hotel Isla Caracol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Isla Caracol?
Yes, there's an indoor pool.
Are pets allowed at Hotel Isla Caracol?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Isla Caracol?
Sorry, there's no onsite parking at Hotel Isla Caracol.
What are the check-in and check-out times at Hotel Isla Caracol?
You can check in from 3 PM - 4 PM. Check-out time is noon.
Is there an onsite casino at Hotel Isla Caracol?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What is there to do at Hotel Isla Caracol and nearby?
Hotel Isla Caracol has an indoor pool and a garden.
Are there restaurants at or near Hotel Isla Caracol?
Yes. Nearby restaurants include Q Bravo (4-min walk), Picus (4-min walk), and North Garden (4-min walk).
What's the area around Hotel Isla Caracol like?
Hotel Isla Caracol is located near Norte Beach, just a short 5-minute walk from Isla Mujeres Ferry Terminal and 2 minutes' walk from Morgan's. The local area is walkable and popular for its beaches.

Overall score and ratings






Staff & service


Property conditions & facilities

6/10 Good

Verified guest review

10/10 Exceptional

eggzellant staff and beautiful courtyard...
rooms nice and clean and very comfortable bed,plenty of hot water i would recommend ,close to everything,beach,stores,hidalgo,church,malecon,ferry....
charles, 8-night trip
Verified Expedia guest review

8/10 Very good

Clean and great location.
Great location for exploring or just hanging out in Isla Mujeres - walking distance to beaches, shopping and beachfront dining. It's also within walking distance of the ferry terminal - even with roller suitcases. This little hotel is clean and well-maintained.
Gregory, 2-night romance trip
Verified guest review

10/10 Exceptional

Very nice people, and very nice affordable hotel
Its a very nice small hotel with amazing stuff. Very helpful and friendly
Verified guest review

2/10 Poor

Muy informales. Cancelaron sin avisar
Imaginen llegar confiados A una placentera estancia un 31dic y que el hotel les diga que decidió cancelar su reservacion sin avisarles, teniendo sus datos
Patricia, 1-night trip
Verified Expedia guest review

8/10 Very good

Had a great time
The staff were great and the rooms comfortable Would stay again and my wife and I are planning another trip as soon as we can The pool was cold but refreshing after being in the sun all day
dale and barb, 7-night trip
Verified Expedia guest review

10/10 Exceptional

PAMELA ABISAG, 3-night business trip
Verified guest review

10/10 Exceptional

Hotel limpio
Un muy buen lugar para hospedarse, bonitas instalaciones y gente muy amable
Verified guest review

4/10 Fair

Trop cher pour ce que ćest !
Du mal à trouver l'hôtel en arrivant sur l'île. Attention un autre hotel s'appelle "le caracol". Je me suis fait peur en arrivant devant. Accueil correcte mais pas vraiment d'effort pour contentée les demandes des visiteurs. La chambre sentait extrêmement fort l'humidité . Impossible d'en avoir une autre été pourtant certaines étaient encore libres. Douche à l'eau froide! Sinon propre et cour intérieur et tres mignon et (la piscine est plutôt une patogeoire) trop cher pour ce que c'est.
Verified guest review

4/10 Fair

Proche de la plage
Hotel bien placé mais piscine minuscule et sale, manque d'endroit pour prendre le petit déjeuner et on ne nous a pas remis du produit pour la douche.
Verified Ebookers guest review