Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Izla Hotel

4-star4 stars
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400, Mexico

Upscale beachfront hotel with outdoor pool, near Dolphin Discovery
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Clean hotel, very friendly staff, and some of the best food you’ll have on the island.…Dec 20, 2020
  • The front desk and the restaurant crew were all great! They were helpful with information…Nov 22, 2020

Izla Hotel

from NZ$299
  • Deluxe Room, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed, Bathtub, Sea View
  • Superior Room, 2 Queen Beds, Ocean View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Superior Room, 2 Queen Beds, Bathtub
  • Superior Room, 1 King Bed, Private Pool, Sea View
  • Presidential Suite, Private Pool, Ocean View

What’s around Izla Hotel

Landmarks

  • On the beach
  • Dolphin Discovery - 16 min walk
  • Mujeres Beach - 1.3 mi / 2.1 km
  • Norte Beach - 3.7 mi / 6 km
  • Las Americas Cancun Mall - 5.9 mi / 9.6 km
  • Langosta Beach - 9.9 mi / 15.9 km
  • Tortuga Beach - 10.1 mi / 16.3 km
  • Cancun Convention Center - 12.1 mi / 19.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Ecotours nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels
  • Pool umbrellas
Working away
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Izla Hotel’s small print

Also known as

  • Izla Hotel Isla Mujeres
  • Izla Hotel Hotel
  • Izla Hotel Isla Mujeres
  • Izla Hotel Hotel Isla Mujeres
  • Izla Isla Mujeres

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8 AM to 8 PM.
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A damage deposit of USD 200 will be collected before check-in.

    Optional extras

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Izla Hotel

    • Does Izla Hotel offer free cancellation for a full refund?
      Yes, Izla Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered on site at Izla Hotel?
      Yes, there's free self parking.
    • Is there a pool at Izla Hotel?
      Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
    • Are pets allowed at Izla Hotel?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Izla Hotel?
      You can check in from 3 PM - midnight. Check-out time is noon.
    • Are there restaurants at or near Izla Hotel?
      Yes, there are 2 onsite restaurants. Nearby restaurants include Casa Rolandi (14-min walk), Da Luisa (2.4 mi), and Soggy Peso (2.5 mi).
    • Is airport shuttle service offered by Izla Hotel?
      Yes, an airport shuttle is available.
    • Is there an onsite casino at Izla Hotel?
      No, this hotel doesn't have a casino, but Dubai Palace Casino (23-min drive) is nearby.
    • What is there to do near Izla Hotel?
      Recommended spots to visit include Dolphin Discovery (0.9 mi) and Mujeres Beach (1.3 mi), along with Norte Beach (3.7 mi) and Las Americas Cancun Mall (5.9 mi).

    Recent reviews

    Superb 9.2 From 546 reviews

    Exceptional 10.0
    Great time beautiful hotel and location
    Jacqueline, us2 night trip with friends
    Very good 8.0
    Nice hotel
    Nice hotel with great views and great staff.
    us3 night trip
    Exceptional 10.0
    This was my second time to Izla Hotel and it surpassed my expectations. The hotel was taking all precautions and I never felt unsafe. Sanitizer was available everywhere, masks required when walking around and I never saw one employee take off their mask even in the heat! The service was spectacular! I cannot say enough good things about Juan!
    us4 night trip
    Exceptional 10.0
    Was an exceptional experience the property is pretty brand new, the staff is super friendly, we had a short but a pleasant stay. We cannot wait to go back and stay longer. Shout out to Luis, Pedro & Andrea at the Restaurant Izla and also to Jhoni and Carolina at the Front Desk. Request a higher floor as possible if you'd like to enjoy a better view.
    Geovanny, us1 night trip
    Very good 8.0
    Property was clean, quiet, comfortable beds, beautiful views from 5th floor balcony. The negative was lack of good Resturant, pool only had shade at 6:30 pm so morning and mid day too hot to use it. Staff spoke little English so it was hard to communicate simple requests. Sewer was being worked on at entrance to hotel at arrival so the smell was not welcoming. But hey, quickly started enjoying the beautiful island.
    MurrayMujeres, us6 night family trip
    Exceptional 10.0
    We got engaged there:) it was our 2nd time staying there. Everything is super clean and the staff is very friendly. You have your own private beach. The food is great! What more could I say !
    Torri, us2 night family trip
    Exceptional 10.0
    Izla hotel was very spotless and wonderful. We took a visit there during Covid and felt very safe and relaxed. The infinity pool on the roof overlooking the sunset was very nice! I also like how they play deep house music on the roof at night. The music stops at 10pm. We will be back!
    Pheebs, us1 night romance trip
    Exceptional 10.0
    Nice quite little hotel on the beach. Great food options, no buffets!
    us3 night family trip
    Exceptional 10.0
    This was a last minute change for hotel. Honestly best hotel we have ever stayed in. The staff was very welcoming and friendly. We even made some friends. I would definitely recommend people to stay here. The food at their cafe was delicious, we made sure we tried every option they had. The drinks were good too. I love our room it had the perfect view to the ocean and it even included a bathtub in the balcony, super breathtaking. I would love to come visit again. This has been the best honeymoon ever. We will miss the staff, hotel, and the Island.
    Lesly, us5 night romance trip
    Exceptional 10.0
    Hotel value was superb! bed comfort subpar. there was one issue we encountered with the bed and the front concierge resolved the problem right away. The staff; from house keepers, room service, and pool bar staff were all wonderful! We hope to come back soon! Muchas gracias to the hard working staff!
    us4 night romance trip

    Izla Hotel