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All properties in Butuan, Caraga, Philippines

Watergate Hotel Butuan City

3.5-star hotel in Butuan with outdoor pool and restaurant

  • Free WiFi and free parking
From
NZ$86

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  • Watergate Hotel Butuan City
  • Watergate Hotel Butuan City
  • Bathroom
  • Exterior
  • Watergate Hotel Butuan City
Watergate Hotel Butuan City. Image 1 of 21.
1 / 21Watergate Hotel Butuan City
8.2.Very good.
  • Ok

    Mar 8, 2021

  • I always love to stay here! Its my home in Caraga region.

    Feb 15, 2021

See all 72 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 53 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Spa services

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Garden

What’s around

  • Heart of Butuan
  • Butuan National Museum - 3 min walk
  • Gaisano Mall - 14 min walk
  • St Joseph Cathedral - 25 min walk
  • Guingano Park - 26 min walk
  • Robinsons Place Butuan - 26 min walk
The following facilities or services will be unavailable from May 2 2021 to May 5 2021 (dates subject to change):
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Twin Beds
  • Deluxe Room, 1 Queen Bed
  • Suite Room
  • Standard Queen
  • Deluxe Room, 2 Twin Beds

Location

  • Heart of Butuan
  • Butuan National Museum - 3 min walk
  • Gaisano Mall - 14 min walk

What’s around

Landmarks

  • Heart of Butuan
  • Butuan National Museum - 3 min walk
  • Gaisano Mall - 14 min walk
  • St Joseph Cathedral - 25 min walk
  • Guingano Park - 26 min walk
  • Robinsons Place Butuan - 26 min walk
  • Balanghai Shrine - 2.7 mi / 4.3 km
  • Banza Church Ruins - 3.7 mi / 6 km

Getting around

  • Butuan (BXU-Bancasi) - 6 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 53 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-9:30 PM
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6:00 AM to 9:00 PM*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Spa services on site

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels
  • MP3 docking station

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Dining

Lime and Zest - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Watergate Butuan City
  • Watergate Butuan City Butuan
  • Watergate Hotel Butuan City Hotel
  • Watergate Hotel Butuan City Butuan
  • Watergate Hotel Butuan City Hotel Butuan

Optional extras

Rollaway beds are available for PHP 888 per night

Continental breakfast is offered for an extra charge of PHP 225 per person (approximately)

Cribs/Infant beds are available for PHP 150.0 per day

Airport shuttle service is offered for an extra charge of PHP 300 per person (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Watergate Hotel Butuan City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. The swimming pool will be unavailable from May 2 2021 to May 5 2021 (dates subject to change).
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 9:30 PM. Check-out time is 11:30 AM.
  • Yes, Lime and Zest offers local and international cuisine. Nearby restaurants include Boy's (12-min walk).
  • Yes, an airport shuttle is available from 6:00 AM to 9:00 PM on request. The charge is PHP 300 per person one-way.
  • Watergate Hotel Butuan City has an outdoor pool and spa services, as well as a garden.
8.2.Very good.
  • 10.0.Exceptional

    Everything about our experience was terrific! The friendly greetings when coming and going was on point!

    6 night romance trip, Feb 25, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Better places in Butuan. Very Greedy

    Charged us for items that we did not even know where in the room. Said a dish was missing that we did not know about. They did not leave us towels had to find a housekeeper to give them to us. Charged extra for transportation to airport. When questioned about charges they said sorry sir. We will not release until you pay we let them know when we checked into room about damaged remote, damaged door and other things not working to avoid being blamed but they still found a way to charge us our deposit. Horrible experience. Go to hotel Oasis or Dottie's place

    Bill, 4 night trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Stay at an Airbnb not at Watergate

    Checked into room for 3 days. Forget to give towels. Upgraded to best room their suite. Conditions not good. Reported damage to room upon arrival. So I did not get extra charges. When leaving they offer shuttle to airport. Said 250 peso for trip charge 500 said it was 250 per person. Did not disclose. Then charged me $500 peso for a missing plate that we had no idea was supposed to be in room. They said it is not there fault. Was charged for something I did not know about. Wanted to have a great trip there but they wanted to charge us for things we did not do. Try to report to them but they only said sorry nothing we can do and would not investigate when I asked

    Bill, 4 night trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean and nice. Very good morning buffet!

    1 night trip with friends, Feb 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a very good and nice place. Really good breakfast buffet. Very convenient and close to malls and transportation.

    Derek, 2 night trip with friends, Feb 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Locationis abit out of the way butthere are a couple of restaurants and a convenient store

    1 night family trip, Jan 4, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Helpful, friendly and clean hotel

    Gary R, 2 night trip with friends, Jan 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quiet and safe with modern amenities

    Consistently good and is a normal place to stay when in town. The free breakfast is wonderful and the high speed WiFi.

    1 night trip, Dec 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Struggled to get in contact

    Contacted the Watergate staff 2 days in advance about checking in early. They said they would contact me if possible. They didn't contact me, the hotel wasn't even close to being full. They have a difficult time answering the phone even though they have 3 different phone numbers.

    John D, 1 night trip, Oct 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    It was amazing except for the breakfast buffet

    1 night business trip, Oct 1, 2019

    Verified Hotels.com guest review

See all 72 reviews