Résidence Hôtelière Otroiza

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Balcony
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Overview of Résidence Hôtelière Otroiza

Résidence Hôtelière Otroiza

In the heart of Cilaos

9.2/10 Superb

51 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Laundry facilities
The price is $144
Price available on 19/07/2022
Map
3 Rue du Pere Boiteau, Cilaos, 97413
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
For families
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Heart of Cilaos

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 72 min drive
  • Denis (RUN-Roland Garros Airport (RUN) - 127 min drive

About this property

Résidence Hôtelière Otroiza

Enjoy your visit to Cilaos with a stay at Résidence Hôtelière Otroiza. Guests will have free perks like WiFi and self parking. A terrace and a garden are other highlights. Fellow travelers say good things about the breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 7 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • A 3% processing fee applies for payments by ANCV Chèques-Vacances (holiday vouchers).

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Shared microwave

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan

Sleep well

  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 9.50 for adults and EUR 5 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 20.0 per night
  • Rollaway beds are available for EUR 19.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and ANCV Chèques-vacances. Cash is not accepted.

Also known as

Résidence Hôtelière Otroiza Guesthouse Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Cilaos
Résince Hôtelière Otroiza Cil
Hoteliere Otroiza Cilaos
Résidence Hôtelière Otroiza Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Guesthouse Cilaos

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.5/10

Staff & service

9.6/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Brice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.
K, 1-night family trip
Verified Expedia guest review

8/10 Very good

Jeff, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice little hôtel in Cilaos. Very friendly staff
Céline, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!
Wendy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Great hotel in a very good condition. Clean and spacious rooms. Friendly staff.
3-night romance trip
Verified Hotels.com guest review

8/10 Very good

trés correct
chambre prise pour l'ultra trail des 3 cirques. départ pour moi à 2h pour la course, mon mari et mes enfants ont profité du logement jusqu'au matin. Literie confortable (meme pour moi qui y ai dormi que quelques heures :) ), propreté irréprochable, équipement avec frigo et micro ondes (top pour mon bébé), petit dejeuner apparemment appréciable (malheureusement moi j'étais en plein salazie entrain de penser que je pouvais etre devant un bon café chaud :p) seul petit hic à revoir, fuite d'eau +++ dans douche, et gel douche non pratique cassé
pamela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ravie
Séjour plus que agréable. Hôte accueillante et souriante. Endroit idéal conforme à l’annonce sur le site. Vue magnifique depuis le balcon sur les montagnes. Petit-déjeuner très copieux paré pour aller faire une bonne randonnée. Le site est très très calme
Gaëlle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tres bien
Bernard, 1-night trip
Verified Hotels.com guest review