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HOTEL 1-2-3 HANOI Hoan Kiem

3-star hotel with restaurant, near Hoa Lo Prison Museum

  • Free WiFi

Image gallery

  • Executive (with Bathtub) - Guest Room
  • Executive (with Bathtub) - Guest Room
  • Indoor/Outdoor Pool
  • Indoor Spa Tub
  • Executive (with Bathtub) - Guest Room
Executive (with Bathtub) - Guest Room. Image 1 of 89.
1 / 89Executive (with Bathtub) - Guest Room
34 Nam Ngu, Cua Nam, Hanoi, 100000, Vietnam
8.8.Fabulous.
  • This hotel was located in a great location close to transport, the Museum of Ethnology…

    Mar 10, 2019

  • this is great business trip. The breakfast was so good.

    Aug 12, 2018

See all 58 reviews
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 50 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Airport shuttle

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Hoan Kiem
  • Hoa Lo Prison Museum - 6 min walk
  • Hang Da Market - 9 min walk
  • Hanoi War Museum - 9 min walk
  • Lenin Park - 10 min walk
  • Embassy of Singapore - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard (Shower Only)
  • Executive (with Bathtub)
  • Suite (with Bathtub)
  • Deluxe Room
  • Standard Internal Window (Shower Only)

What’s around

Landmarks

  • In Hoan Kiem
  • Hoa Lo Prison Museum - 6 min walk
  • Hang Da Market - 9 min walk
  • Hanoi War Museum - 9 min walk
  • Lenin Park - 10 min walk
  • Embassy of Singapore - 10 min walk
  • Vietnam National Museum of Fine Arts - 11 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Railway Station - 4 min walk
  • Hanoi Long Bien Station - 24 min walk
  • Hanoi Yen Vien Station - 11 min drive
  • Airport shuttle (surcharge)
map
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34 Nam Ngu, Cua Nam, Hanoi, 100000, Vietnam

At a glance

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service

Things to do

  • Fitness facilities
  • Steam room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas

Languages Spoken

  • English
  • Japanese
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Public bath/onsen services include a yukata (Japanese robe).

Small print

Also known as

  • 1-2-3 Hanoi
  • HOTEL 1-2-3 HANOI Hoan Kiem Hanoi
  • HOTEL 1-2-3 HANOI Hoan Kiem Hotel Hanoi
  • Hotel 1 2 3 Hanoi
  • 1 2 3 Hanoi Hoan Kiem Hanoi
  • HOTEL 1-2-3 HANOI Hoan Kiem Hotel

Optional extras

Airport shuttle service is offered for an extra charge of VND 800000 per vehicle (roundtrip)

Policies

The property offers its sauna and Jacuzzi facilities to men only.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, HOTEL 1-2-3 HANOI Hoan Kiem does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Sorry, there's no onsite parking at HOTEL 1-2-3 HANOI Hoan Kiem.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ray Quan (3-min walk), Rooftop bar (3-min walk), and Om Hanoi Yoga Studio and Cafe (4-min walk).
  • Yes, an airport shuttle is available. The charge is VND 800000 per vehicle roundtrip.
  • Maintain your daily exercise routine at the gym.
8.8.Fabulous.
  • 10.0.Exceptional

    なにより日本語が通じるのは心強いです。 日本のテレビ、ウォシュレットもあります。 大浴場も清潔で広くはないながらも快適なサウナが用意されています。 朝食はフォーに日本のカレー、味噌汁など現地食、日本食どちらも楽しめました。 スタッフはみな親切なので色々と頼りになりました。 徒歩圏内にベトナム料理の定番クアンアンゴン、スーパー(イオン)がありますのでとても便利。 ハノイ駅までの道は舗装されてない箇所がありスーツケースを引っ張って歩くのは難儀するかもしれません、、

    1 night trip, Mar 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    日本人には最高。少し部屋は狭いが、、

    ホテルの対応は非常に良い。一部慣れないスタッフはダメ、でも総じてフロントの人達は親切だった。 しいて言えば、部屋が狭くて息が詰まりそう、それだけが欠点。一番広い部屋でも狭かった。広い部屋は価格も当然高いが、この種のペンシルビル風の建物で、注文は無理。辛抱するしかない。 代りに、朝食と最上階のジャグジー風呂、これは日本の小型銭湯を想起すれば良いが、この二つでカバーするしかない。利用には予約の価格が関係する。 ただ、日本人の場合についての話。日本食と日本式風呂だから。

    Keiichi, 1 night trip, Mar 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    コスパの良いホテル

    出張の相手先が徒歩圏内であるためこれまでにも何回か利用したことがあるが、いつも大変快適な滞在である。 フロントも大変親切で、日本語もOK、部屋は新しくはないが清潔で十分な広さがある。 ただ、旧市街に行くには徒歩で15分~20分かかる。とは言っても目的地にたどり着くまでの道もいろいろ店があって楽しめる。

    Hiroshi, 2 night business trip, Jan 5, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    お得感のあるホテル。スタッフは親切で好印象、朝食も美味しかったが、ホコリが落ちていたり部屋の清掃は適当な感じがした。シーツ交換を毎日希望するならフロントに申し出るように、そうでなければ2日ごとにシーツは取り替えるとあったが4泊中一度もシーツ交換はなかった。次回宿泊の機会があれば交換を希望しようと思う。

    4 night trip, Jan 3, 2020

    Verified Expedia guest review

  • 4.0.Fair

    더운 숙소 /. 에어컨 Lock 걸림

    에어컨이 작동하지 않게 막아둠. 요청해도 풀어주지 않음.(관리자에게 물으니, 겨울엔 작동 막아뒀다고 함. 겨울이여도 25~28도가 넘는 데... 여기 말고 다른 세 곳은 작동됐음). 아주 작은 창문을 열고, 환풍기를 틀어서, 바깥의 조금 시원한 바람으로 겨우 달랬음. 방 안에 깜박거리는 전등이 있어서, 교체 및 수리 요청을 했지만, 결국 처리안해줬음. 눈이 아프로 신경쓰여서 내가 직접 처리했음. (그냥 살짝 돌려서 off시킴)

    1 night trip, Dec 31, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    日本語を話せるスタッフが常在しています。朝食は日本人向けに味噌汁や漬物、自家製納豆がありました。 また大浴場は男性専用とありましたが、入れ替わりで女性も利用することが出来ました。 ハノイは日本語の通じるホテルが少ないので、日本人向けの貴重なホテルだと思います。

    2 night family trip, Dec 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    部屋、ロビー、レストランなど、施設は清潔で快適に過ごせました。 最上階の風呂やサウナは広くはないが、日本のビジネスホテルのような感じでリフレッシュ出来ました。 部屋にバスタブもついているので問題ないが、強いて言えば、一つしか最上階の風呂はないので、男女で時間帯を分けての利用となり、18:30までしか女性が使えず、妻と娘がサウナを利用出来なかったのは残念。(部屋のお風呂で満足していましたが)

    3 night family trip, Dec 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    男二人でダブルの部屋に案内された。ツインの部屋に変更してもらうと、眺望なしの部屋だった。その為か、クリーニングの無料サービスがあった。

    浜ちゃん, 1 night trip with friends, Dec 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    ここは日本?

    最高

    Shoji, 1 night trip with friends, Dec 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    スタッフが誠実に対応してくれた。日本的共同風呂は大変便利、和朝食も非常に良い。

    1 night family trip, Nov 24, 2019

    Verified Expedia guest review

See all 58 reviews