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Te Mata Lodge

Photo gallery for Te Mata Lodge

Exterior
Terrace/patio
Two Bedroom Suite | Living area | 42-inch flat-screen TV with cable channels, TV, DVD player
Fridge, microwave, stovetop, coffee/tea maker
Separate bathtub and shower, jetted bathtub, free toiletries, hair dryer

Overview of Te Mata Lodge

Te Mata Lodge

5.0 star property
5-star motel in Havelock North, connected to a shopping centre
9.6 out of 10 Exceptional
9.6/10 Exceptional

194 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking
  • Child-friendly activities
Map
21 Porter Drive, Havelock North, 4130
Main amenities
  • Daily housekeeping
  • 10 spa tubs
  • Breakfast available
  • Beach towels
  • Self parking
  • Business centre
  • 2 meeting rooms
  • Beach shuttle
  • Terrace
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Cots/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In Anderson Park
  • Mission Estate Winery - 20 min drive

Getting around

  • Napier (NPE-Hawke's Bay) - 30 min drive
  • Beach shuttle (surcharge)

Restaurants

  • Common Room - 5 min drive
  • Opera Kitchen - 5 min drive
  • Deliciosa Tapas & Wine - 6 min walk
  • The Horny Goat - 5 min drive
  • Maina - 4 min walk
Map

About this property

Te Mata Lodge

Located in the entertainment district, Te Mata Lodge is a great choice for a stay in Havelock North. Freebies such as WiFi and valet parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. There are 10 hot tubs and a snack bar/deli at this exclusive motel, and in-room conveniences such as fridges and microwaves. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Saturday - Sunday (8:00 AM - 9:00 PM)
  • Guests will receive lockbox information

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • Uncovered on-site self-parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Off-site

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9 AM
  • BBQs
  • Snack bar/deli

Travelling with children

  • Children's games
  • Toys
  • Children's books
  • Baby bath

What to do

  • Beach shuttle (surcharge)
  • Public winery tours
  • Discount at nearby fitness centre
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (151 square feet)

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Bike hire
  • Beach towels

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 10 hot tubs
  • Reception hall

Accessibility

  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Grab bar in shower
  • No lift (single-level property)
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Cleaning supplies

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 15.00 to 20.00 per person
  • Beach shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Cots/infant beds are available for NZD 10.00 per stay
  • Rollaway beds are available for NZD 25.00 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Uncovered self-parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Te Mata Lodge Havelock North
Te Mata Havelock North
Te Mata Lodge Motel
Te Mata Lodge Havelock North
Te Mata Lodge Motel Havelock North

Frequently asked questions

Does Te Mata Lodge offer free cancellation for a full refund?
Yes, Te Mata Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Te Mata Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Te Mata Lodge?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Te Mata Lodge?
Yes, there's free valet parking. Electric car charging is available.
What are the check-in and check-out times at Te Mata Lodge?
You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Te Mata Lodge and nearby?
Have fun during the warmer months with activities nearby such as hiking. Soothe your senses in one of the 10 hot tubs or make use of other amenities, which include a picnic area and a garden.
Does Te Mata Lodge have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Te Mata Lodge have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Janine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felicity, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michelle, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Michael, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Duncan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

N, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

bertrand, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean comfortable and quiet
Great location within walking distance of any needs. Friendly helpful staff. Very nice room. Fastest internet of anywhere we've stayed in the past year. No issues. Quiet.
Lynn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful and welcoming staff. Couldnt fault them. Had an issue with the air conditioning and it was delt with quickly and alternatives were supplied.
Cristy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff accomidated late checkin without a problem. Contacted many times. Thank you we will be back
Verified Expedia guest review