Smile Hotel Kobe Motomachi

Photo gallery for Smile Hotel Kobe Motomachi

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Semi-double Room, Non Smoking | Room
Semi-double Room, Non Smoking | Room

Overview of Smile Hotel Kobe Motomachi

Smile Hotel Kobe Motomachi

2.5 star property
Within easy reach of Kobe Tower

8.0/10 Very good

53 verified guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Laundry facilities
Motomachi-dori 2-5-8, Chuo-ku, Kobe, Hyogo, 650-0022
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Kobe City Centre
  • Meriken Park - 3 min drive
  • Kobe Harborland - 1 min drive
  • Kobe University - 21 min drive
  • Hanshin Koshien Stadium - 32 min drive
  • Arima Hot Springs - 32 min drive
  • Akashi Kaikyo Bridge - 34 min drive

Getting around

  • Kobe Airport (UKB) - 9 min drive
  • Itami Airport (ITM) - 23 min drive
  • Kansai Intl. Airport (KIX) - 68 min drive
  • Kobe Sannomiya Station - 17 min walk
  • Kobe Station - 17 min walk
  • Kobe Minatogawa Station - 29 min walk
  • Motomachi Station - 3 min walk
  • Minatomotomachi Station - 4 min walk
  • Kyukyoryuchi Daimarumae Station - 6 min walk

About this property

Smile Hotel Kobe Motomachi

Hotel in the heart of Kobe City Centre
Smile Hotel Kobe Motomachi provides dry cleaning/laundry services and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • Luggage storage, a vending machine, and books
Room features
All guestrooms at Smile Hotel Kobe Motomachi have comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, electric kettles, and daily housekeeping



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 7 floors


  • Check-in time starts at 3 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property

Property amenities


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower


  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance


  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Smile Hotel Motomachi
Smile Kobe Motomachi
Smile Motomachi
Smile Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Hotel
Smile Hotel Kobe Motomachi Hotel Kobe

Frequently asked questions

Does Smile Hotel Kobe Motomachi offer free cancellation for a full refund?
Yes, Smile Hotel Kobe Motomachi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Smile Hotel Kobe Motomachi?
As of 2 October 2022, prices found for a 1-night stay for 2 adults at Smile Hotel Kobe Motomachi on 31 October 2022 start from NZ$69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Smile Hotel Kobe Motomachi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Smile Hotel Kobe Motomachi?
Sorry, pets aren't allowed.
Is parking offered on site at Smile Hotel Kobe Motomachi?
Sorry, there's no onsite parking at Smile Hotel Kobe Motomachi.
What are the check-in and check-out times at Smile Hotel Kobe Motomachi?
You can check in starting at 3 PM. Check-out time is 11:00 AM.
What is there to do at Smile Hotel Kobe Motomachi and nearby?
Recommended spots to visit include Kobe Tower (13-min walk) and Kobe Harborland (15-min walk), along with Kitano Ijinkan Street (1.2 mi) and Kobe Convention Center (2.7 mi).
Are there restaurants at or near Smile Hotel Kobe Motomachi?
Yes. Nearby restaurants include INDUS RAY (4-min walk) and KOKOSICA (4-min walk).
What's the area around Smile Hotel Kobe Motomachi like?
Smile Hotel Kobe Motomachi is a short 3-minute walk from Motomachi Station and 6 minutes' walk from Meriken Park.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Staffs were very friendly and helpful. My friend lost her wallet and they helped us contact the police even though it was close to midnight. The hotel in overall was shiny clean and in walking distance from almost all famous tourist attractions in Kobe city, the closest being the China Town. Totally recommend!
Trang, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Value for money stay
It was very nice stay with clean room and good free breakfast. Only down point is no bottled drinking water apart from that I would recommend this place as it's very near to main shopping street and within 10mins of walking distance from main station and Meriken Park
Sapna Roopchand, 1-night romance trip
Verified guest review

8/10 Very good

KYOKO, 1-night business trip
Verified guest review

6/10 Good

ミサコ, 1-night family trip
Verified Expedia guest review

6/10 Good

MORITA, 1-night trip
Verified guest review

6/10 Good

Hideyuki, 1-night family trip
Verified Expedia guest review

4/10 Fair

???, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

ヒトミ, 1-night trip
Verified Expedia guest review

8/10 Very good

HIROMI, 1-night trip
Verified guest review

10/10 Exceptional

Miku, 1-night trip with friends
Verified Expedia guest review