Hotel Arrizul Congress

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Overview of Hotel Arrizul Congress

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Hotel Arrizul Congress

4.0 star property
4-star hotel with conference center, connected to the convention center, near Kursaal Congress Centre and Auditorium

8.8/10 Fabulous

230 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Calle Ronda 3, San Sebastián, Gipuzkoa, 20001
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Fitness center
  • Self parking
  • Conference center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

About this area

What's nearby

  • In Gros

Getting around

  • San Sebastian (EAS) - 21 min drive
  • Biarritz (BIQ-Pays Basque) - 39 min drive
  • Gros Station - 3 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 6 min walk
  • Donostia-San Sebastián Station - 6 min walk

About this property

Hotel Arrizul Congress

4-star hotel in the heart of Gros
Consider a stay at Hotel Arrizul Congress and take advantage of a free manager's reception, laundry facilities, and a gym. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and free newspapers
  • Concierge services, a front desk safe, and multilingual staff
  • A 24-hour front desk, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Arrizul Congress include thoughtful touches such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers and shampoo
  • Flat-screen TVs with cable channels
  • Cribs/infant beds, daily housekeeping, and desks


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 6 floors


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 20 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Coffee/tea in a common area
  • Free reception (select days)

Traveling with children

  • Children stay free

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting room
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Premium bedding
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 17 for adults and EUR 9 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 7.0 per night


  • Self parking costs EUR 20 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Arrizul Congress Collection
Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Hotel
Hotel Arrizul Congress San Sebastián
Hotel Arrizul Congress Hotel San Sebastián

Frequently asked questions

Does Hotel Arrizul Congress offer free cancellation for a full refund?
Yes, Hotel Arrizul Congress does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Arrizul Congress?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Hotel Arrizul Congress on 6 November 2022 start from NZ$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Arrizul Congress?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Arrizul Congress?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Arrizul Congress?
Yes. Self parking costs EUR 20 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Arrizul Congress?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Arrizul Congress?
No, this hotel doesn't have a casino, but Casino Kursaal (12-min walk) is nearby.
What is there to do at Hotel Arrizul Congress and nearby?
Have fun with nearby activities like cycling, kayaking, and body boarding. Hotel Arrizul Congress also has a fitness center.
Are there restaurants at or near Hotel Arrizul Congress?
Yes. Nearby restaurants include La Tagliatella (3-min walk), La Txuleteria del Iraeta (4-min walk), and Malandrino (4-min walk).
What's the area around Hotel Arrizul Congress like?
Hotel Arrizul Congress is located on the boardwalk in Gros, a short 3-minute walk from Gros Station and 5 minutes' walk from Bay of Biscay. Travelers say that the hotel is in a great location.

Overall score and ratings






Staff & service




Property conditions & facilities



4/10 Fair

Great location but no service
The hotel is ok but has no service at all. Great location but you get better service at a hostel. No help with louggage, no help with unloading in the middle of the street. No soap after one shower, we got an extra bed instead of a crib for the baby. Not a good value stay unless you are looking for a well located hostel at a hotel price.
LEONARDO, 2-night family trip
Verified guest review

10/10 Exceptional

Nice to have a fridge in the room stocked with water and soda. Quiet room. Comfortable bed..
Kathleen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

The place is lovely and comfortable- good location to walk virtually all of San Sebastián. Definitely would stay again. They also kept our luggage all day for us. Great place
Heather, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Brian, 14-night trip
Verified guest review

10/10 Exceptional

Convenient and good value
Good hotel, clean and value for money. 2 things disappointed me. 1) the wall is very thin and you can hear your next room coughing or snoring. 2) Did not receive the welcome bottle that was promised at the booking. Nevertheless, convenient place and breakfast is good.
Tomoo, 2-night trip
Verified guest review

8/10 Very good

Decent hotel in San Sebastián
Decent hotel to stay in. Walls were thin so you could hear other people which was an issue.
4-night trip
Verified guest review

6/10 Good

Good location not far from old town, not much around but quite silent. Paid parking around 300m from hotel, very narrow and inconvenient (a car was parked right at the corner of the exit in spite of no parking marking). Good bedding and silent room. Big minus for amenities, soap, shampoo and shower gel all made in China (PRC), for this range of hotel you would expect something made in Europe at least ! Unfriendly male receptionist, we won’t be coming back at this hotel because of that.
1-night trip
Verified guest review

10/10 Exceptional

Nice Small Hotel
Stephen M, 3-night trip
Verified guest review

10/10 Exceptional

Muy buen hotel
Todo bien, muy cerca del Kursall que es lo que me interesaba.
4-night trip
Verified guest review