The Kasturi

Photo gallery for The Kasturi

Primary image
Beach
Beach
Outdoor pool
Terrace/patio

Overview of The Kasturi

The Kasturi

4.0 star property
Beachfront hotel in Cherating with outdoor pool and restaurant

9.2/10 Superb

66 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $221
Price available on 16/06/2022
Map
Km 32.5, Jalan Kuantan/Kemaman, Cherating, Pahang, 26080
Main amenities
  • 23 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Spa services
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Cherating Turtle Sanctuary - 6 min drive
  • Cherating Beach - 7 min drive
  • Central Point Kemaman Mall - 18 min drive
  • Mesra Mall - 45 min drive
  • Teluk Cempedak Beach - 52 min drive
  • Darul Makmur Stadium - 44 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 55 min drive

About this property

The Kasturi

At The Kasturi, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 10-minute drive of Cherating Beach. Guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and reflexology, and the outdoor pool provides fun for everyone. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A fitness center and a terrace are other highlights, and rooms at this upscale hotel offer up nice touches like bathrobes and memory foam beds with down comforters. The comfortable beds and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - midnight
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite self parking
  • Onsite parking limited

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Beach volleyball

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Built in 2017
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • In-room accessibility

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 70 for adults and MYR 50 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Kasturi Hotel Cherating
Kasturi Hotel
Kasturi Cherating
The Kasturi Hotel
The Kasturi Cherating
The Kasturi Hotel Cherating

Frequently asked questions

Overall score and ratings

9.2

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Kwai peng, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Just OK
Not as luxurious as what I thought
1-night trip
Verified Hotels.com guest review

6/10 Good

50% staff means no value for money right now
Lovely place and the staff could not have been more thoughtful but they had only 50% staff working due to vaccinations and losing staff to other work during lockdown. The service was not the best, menu limited and villa not cleaned as you would hope. Lovely stay and great place but not worth the price at the moment
Kylie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice but missing the detail
The location and concept should provide for a really special experience, and in a way it does, but the little touches could and should make the big difference and, sadly, they were somewhat lacking. Service was ok, nothing bad but nothing great. The team were polite, pleasant and engaging but they did just what they needed to do and nothing more. There was special welcome, not tour of facilities, no recommendations or encouragement to dine in. It was very much 'here's you key (and you only get one key!), here's you villa, enjoy your stay'. Our Villa was a 2 bedroom. There was a slight smell of sewage in the ground floor room if you didn't keep the AC on. The condition was ok, but not pristine. The private pool was nice but debatable if the water was treated. Again, the detail missing. Not by any stretch a bad stay, but it could have been made much more if there was attention to detail and service, after all, it's not a cheap stay.
Greg, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Patrick, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

OK
room ok, but disappointed with food for dinner and service deco pay 265 but the result not as apected and quite high. normally hotel /villa will give foc deco for bufday and aniversay but this one I need to pay but the result we get not nice. so disappointed. plus at nite pool close for water movement in our private pool. the room ok but at nite quite scary. service staff ok. suppose lobby in front but the mainbuilding at the back bf nice
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful
Fantastic accommodation - beautifully presented and spacious. Staff who were working were fantastic, friendly and helpful, however it did feel slightly under staffed as breakfast could be quite slow, and they struggled to get back to us with requests.
Rebecca, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good privacy for the family with quick access to the beach
Mohd Shukri, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The service staff was amazing from security to housekeeping to reception and F&B! Peaceful place with very little guests running around. Fully equipped gym. Wifi was weak though. In the room or lobby or restaurant. May want to improve on that! But other than that, everything was fantastic. Will definitely be back!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff are very friendly and helpful. They accommodate us very full during our stay there
2-night trip with friends
Verified Expedia guest review