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Embassy Suites by Hilton Houston West - Katy

3.5-star hotel with indoor pool, near TopGolf Houston

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
NZ$193

Image gallery

  • Pool
  • Pool
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing) - Living Area
  • Suite, 2 Queen Beds, Accessible, Non Smoking - Bathroom
  • Pool
Pool. Image 1 of 33.
1 / 33Pool
16435 Katy Freeway, Houston, 77094, TX, United States of America
9.0.Superb.
  • I like the good servtce.

    Oct 21, 2021

  • Understaffed, broken faucet on bathtub, coffee maker broken, and room needed painting

    Sep 7, 2021

See all 469 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton), SafeStay (AHLA - USA), and WELL Health-Safety Rating (IWBI) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Easy parking
Quiet
Convenient
Dining options

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 208 guestrooms
    • Housekeeping (on request)
    • Restaurant and bar/lounge
    • Indoor pool
    • Free area shuttle
    • Fitness center

    For families

    • Sofa bed
    • Microwave
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels

    What’s around

    • In George Bush Park/Eldridge
    • TopGolf Houston - 23 min walk
    • Ashton Gardens - 5.2 mi / 8.4 km
    • Bear Creek Pioneers Park - 6.1 mi / 9.9 km
    • CityCentre - 6.6 mi / 10.6 km
    • George Bush Park - 8.2 mi / 13.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Suite, 2 Queen Beds, Accessible, Non Smoking
    • Suite, 2 Queen Beds, Accessible, Non Smoking
    • Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing)
    • Suite, 1 King Bed, Non Smoking
    • Premium Studio Suite, 1 King Bed, Non Smoking
    • Suite, 1 King Bed, Non Smoking
    • Premium Suite, 1 King Bed, Non Smoking
    • Suite, 2 Queen Beds, Non Smoking
    • Premium Suite, 2 Queen Beds, Non Smoking
    • Premium Suite, 1 King Bed, Accessible, Non Smoking
    • Suite, 1 King Bed, Accessible, Non Smoking
    • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)
    • Premium Suite, 1 King Bed, Accessible, Non Smoking
    • Suite, 1 King Bed, Accessible, Non Smoking
    • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)
    • Suite, 1 King Bed, Accessible, Non Smoking
    • Suite, 1 King Bed, Accessible, Non Smoking
    • Suite, 1 King Bed

    What’s around

    Landmarks

    • In George Bush Park/Eldridge
    • TopGolf Houston - 23 min walk
    • Ashton Gardens - 5.2 mi / 8.4 km
    • Bear Creek Pioneers Park - 6.1 mi / 9.9 km
    • CityCentre - 6.6 mi / 10.6 km
    • George Bush Park - 8.2 mi / 13.1 km
    • Memorial City Mall - 8.2 mi / 13.2 km
    • Typhoon Texas - 8.9 mi / 14.3 km
    • Katy Mills Mall - 9.6 mi / 15.5 km

    Getting around

    • George Bush Intercontinental Airport (IAH) - 37 min drive
    • Houston William Hobby Airport (HOU) - 37 min drive
    • Houston, TX (EFD-Ellington Field) - 45 min drive
    • Houston Station - 22 min drive
    • Free area shuttle
    map
    See on map
    16435 Katy Freeway, Houston, 77094, TX, United States of America

    At a glance

    Hotel size

    • This hotel has 208 rooms
    • This hotel is arranged over 15 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is 11 AM
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free cooked-to-order breakfast daily
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Free reception

    Things to do

    • Indoor pool
    • Fitness facilities
    • Hiking/biking trails nearby

    Working away

    • 24-hour business center
    • Number of meeting rooms - 7
    • Conference space
    • Conference space size (feet) - 7000
    • Conference space size (meters) - 650

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Wedding services
    • Multilingual staff

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available

    Languages Spoken

    • Chinese
    • English
    • French
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms
    • Sofa bed
    • Sofa bed size unspecified
    • Premium bedding

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 49-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Microwave

    More

    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Fees & policies

    PetsPay at property

    • Service animals exempt from fees

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

    Also known as

    • Embassy Suites Hilton Houston West Katy Hotel
    • Embassy Suites Hilton Katy Hotel
    • Embassy Suites Hilton Houston West Katy
    • Embassy Suites Hilton Katy
    • Embassy Suites by Hilton Houston West - Katy Hotel
    • Embassy Suites by Hilton Houston West - Katy Houston
    • Embassy Suites by Hilton Houston West - Katy Hotel Houston

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Embassy Suites by Hilton Houston West - Katy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Dairy Queen - Fast Food (2.2 mi), Cracker Barrel (2.2 mi), and Cafe Benedicte (2.8 mi).
    • Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
    9.0.Superb.
    • 6.0.Good

      New hotel with old attitude

      Kitchen and restaurant needs improvement. Especially famous Embassy suites breakfast.

      Yuriy, 1 night family trip, Aug 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Pool

      Or stay was very nice with the exception of the pool it needs to be cleaned more often

      Ruben, 2 night trip, Aug 14, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Careful with the card you put on file.

      Everything was great while we were there however several days after we checked out the hotel charged the card we had to put on file for someone else’s room. We payed ahead of time through Hotels.com and should not have been charged anything. We are still working with our credit card company to fix the issue after the hotel did not.

      Andrew, 1 night trip, Aug 9, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Not worth it, Not embassy suites normal standard

      We arrived very late due to flights delay, we are a big family so we traveled in separate taxis, the receptionist wouldn’t give acces to wifi because he claimed it is tied to the room. Be careful if you get a room that has a window t the freeway because you won’t sleep at all! Cleaning was very very bad, they left behind half of the trash. We had noisy neighbors having a party at 3am and we got nothing to compensate. Breakfast finished at 9am weekdays. The rooms are small for an Embassy suites hotel. Front desks lacks a lot of customer service minded people.

      Martha, 5 night family trip, Jul 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent newer property with a very friendly staff.

      1 night family trip, Jul 23, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful hotel, clean facilities, perfect room, spacious!! We always stay here when in Houston, Texas

      1 night family trip, Jul 18, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Will take again

      Check was quick and easy the room was clean the issue we had was the ice was broken and the comforter had blood on it. Outside of the the bathroom was extra clean and the stay was very nice. Breakfast was crazy great. I can’t wait to stay again.

      Jowanna, 2 night trip, Jul 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Exceeded my expectations

      It was a great experience! I got a room for 2 nights to host a sleepover celebration for my daughter's 8th bday. She and her guests had a blast. Everything about our stay was wonderful... clean room, comfy beds, plenty of space for the girls, tasty breakfast, convenience to everything, great staff.

      DENA, 2 night family trip, Jul 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The property is very clean and the staff was very friendly. I will recommend the hotel to anyone traveling to the Houston area. It’s not far from restaurants and shopping.

      1 night family trip, Jul 12, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Wonderful! I will stay there again.

      1 night trip, Jul 10, 2021

      Verified Expedia guest review

    See all 469 reviews