Oak Ray Ella Gap Hotel

3.0 star property
3-star hotel in Ella with 2 bars/lounges and outdoor pool

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Oak Ray Ella Gap Hotel

Photo gallery for Oak Ray Ella Gap Hotel

Front of property - evening/night
Outdoor pool
Superior Room, 1 Double Bed
International cuisine

Overview of Oak Ray Ella Gap Hotel

Property highlights

  • Pool
  • Free parking
  • Airport transfer
  • Air conditioning
  • Restaurant
  • Bar
Passara Road, Ella, 9000
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • 24-hour room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Corner/local shop
  • Self-serve laundry
Feel at home
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Separate bedroom
  • Television

Room options

Superior Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Bedrooms

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

About this area

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 82.3 miles/132.5 km
  • Ella Railway Station - 7 min walk
  • Haputale Railway Station - 21 min drive
  • Airport shuttle (surcharge)


  • Matey Hut - 8 min walk
  • Ak Ristoro Restaurant - 5 min walk
  • garden view restaurant - 4 min drive
  • Adam's Breeze restaurant - 13 min walk
  • 360 Ella - 1 min walk

About this property

Oak Ray Ella Gap Hotel

Oak Ray Ella Gap Hotel offers an airport shuttle (available 24 hours) for USD 110 per vehicle one-way. You can splash around at the outdoor pool, visit the restaurant for a bite to eat or unwind with a drink at one of the 2 bars/lounges. Other highlights include a children's pool, a terrace and a garden.


English, French, German, Hindi, Japanese, Spanish

At a glance

Hotel size

  • 37 rooms
  • Arranged over 5 floors


  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Free on-site valet parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

What to do

  • Shopping


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage


  • 1 building/tower
  • Garden
  • Terrace
  • An outdoor pool


  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


On-site venue – This restaurant specialises in international cuisine.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 8 per person
  • Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for an additional charge


This property accepts credit cards.

Also known as

Oak Ray Gap Hotel
Oak Ray Ella Gap
Oak Ray Gap
Oak Ray Ella Gap Hotel Ella
Oak Ray Ella Gap Hotel Hotel
Oak Ray Ella Gap Hotel Hotel Ella

Frequently asked questions

Does Oak Ray Ella Gap Hotel offer free cancellation for a full refund?
Yes, Oak Ray Ella Gap Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oak Ray Ella Gap Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Oak Ray Ella Gap Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Oak Ray Ella Gap Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Oak Ray Ella Gap Hotel?
Yes, an airport shuttle is available. The charge is USD 110 per vehicle one-way.
What are the check-in and check-out times at Oak Ray Ella Gap Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Oak Ray Ella Gap Hotel and nearby?
Oak Ray Ella Gap Hotel has 2 bars and an outdoor pool, as well as a garden.
Are there restaurants at or near Oak Ray Ella Gap Hotel?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Oak Ray Ella Gap Hotel like?
Oak Ray Ella Gap Hotel is in the heart of Ella, a short 7-minute walk from Ella Railway Station and 9 minutes' walk from Nature Trail Ella.






Staff & service




Property conditions & facilities


2/10 Poor

Avoid by all means if you can
Our stay was more than disappointing and fully confirms the other negative reviews on this and other platforms. Unfortunately other properties were fully booked at time of booking and as we were only staying for the night, we figured this could be a great value for money place. How wrong we were! As our driver dropped us in front of the hotel, I thought he must have made a mistake. The hotel facade does not look anything like the pictures and is covered in what looks to be a construction site. The other images of the rooms by no means represent reality either and have been photoshopped to make them look new, while in reality it is the exact opposite. Check-in was mostly efficient but the big shock came when we entered the hotel area post the lobby. The entire hotel smelled like sewage and our room on the 3rd floor was not spared by this smell either. Rooms are not maintained at all and the room's condition is more than appalling for the money charged. I read one review about the condition of the bedframes - and had a similar experience. The beds do not have any slats, rather they have a thin plywood insert in place of the slats. The mattresses are super thin (10cm) and cheap quality, just laying down for more than a minute (normal body weight!) makes your back / hips sink right into the plywood. We felt as if we were laying on the concrete floor and had the most uncomfortable sleep. Avoid this place by all means if you can and look for other alternatives!
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice pool and helpful staff
Very helpful staff and a nice pool to relax by after a morning of walking however the room was basic and we wished we had booked one with a balcony, also no fridge.
2-night romance trip
Verified Hotels.com guest review

2/10 Poor

There was nothing good at this hotel. The room was tiny, bathroom even smaller. It was a glass partitioned shower but the bathroom was flooded by water seeping through the bottom. Elevator got stuck half way due to electricity failure. Electricity was failing numerous times. The front desk was so poor and unhelpful Would not stay here ever again. Will spread the word around not to stay here.
Las, 1-night trip
Verified Expedia guest review

8/10 Very good

we were first put into a room with two beds, staff promptly upgraded us. room and general hotel had quite a damp smell to it but I feel its the ella area, wet season and being in the mountains. perhaps dehumidifiers in rooms may help. staff were very helpful and hotel was in great proximity to everything ella has to offer.
waldo, 1-night trip
Verified Expedia guest review

8/10 Very good

Great location
Good clean hotel in great location. Pool was a good inclusion. Service wasn’t up to the usual high standard of other hotels in the country.
Kasey, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Don’t think twice - skip this hotel!
We booked this hotel after reading quite a few of the reviews - some good, some bad. We were spending only one night, it couldn’t be that bad....we were proven wrong! We arrived in the afternoon and checked in 7 PM - the experience was pretty much what you expect. The staff told us that we had been given a “very nice room”. We got to the room and realized that our room was one of the very few rooms that did not have a balcony or any view to the beautiful outside. Disappointing, but did not think too much about it! We placed our bags in the room and went to the restaurant. We had fried rice and a sea-food platter...the fried was decent but the sea food was outright embarrassing.. the fish dry as cardboard, the crab the smallest crab I have ever seen with no meat on it, the squid-rings burnt, and tiny shrimps not worthy the stick they were on... the service was okay. After exploring Ella a bit we decided to go to bed.. we got back to the hotel at 11:45PM and realized that the “new” bedsheets/pillowcases were dirty!! Walked down to the reception - met be a sign telling us that the reception was unattended as from 10:00PM. Back in the room we called the general manager - no answer!We tried all numbers listed at the hotel room - no response! We even contacted Hotels.com which tried to get a hold of the manager. After 1h we managed to get a hold of security that contacted someone to fix it....! Needless to say, we’ll not be returning or recommending this nightmare hotel to anyone
Robert Vincent L, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good location, ok hotel
Can’t beat the location of this hotel and at a reasonable price. Breakfast was good and WiFi was fine. Room was a bit tired and I had issues with A/C and the fan. Pool wasn’t open on my first day which was disappointing. Staff were helpful and friendly.
Verified Hotels.com guest review

2/10 Poor

Renovation work
We should been told about the refurbishment work done to the front of the hotel.lift and Wi-Fi were not working properly. The staff however were very friendly. Room was clean but due to the renovation work, all you could hear was the drilling .
Sheryl , 2-night trip
Verified Expedia guest review

10/10 Exceptional

Stadthotel mit Pool, AC und Minifridge
Saubere geräumige Zimmer mit Balkon, aber im Zentrum von Ella: viele LKW, viele Tuktuk, Abgase , Ruhe ab ca 22.00. Staff war sehr hilfreich, spricht gut englisch, erfüllt Sonderwünsche umgehend. Frühstücksbuffet war für 5 Euro schwach, als Brotbelag gabs keine Wurst, nur eine Sorte Käse, dafür viel warmes Srilankaessen. Restaurant nebenan gehört zum Hotel. Ella an sich ist hässlich, laut und stinkig. Der Clou sind eben die Bahn, das Hochland, der Tee.
Gerda, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Der check in war etwas mühsam, dass hotel an sich okay, aber für die Gegend recht überteuert für das, was man kriegt.
Rieke, 1-night trip
Verified Expedia guest review