Taisetsuzan Shirogane Kanko Hotel

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Western Style Room | Room
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Private kitchen

Overview of Taisetsuzan Shirogane Kanko Hotel

Taisetsuzan Shirogane Kanko Hotel

3.0 star property
3-star hotel in Shirogane Onsen with restaurant

6.2/10 Good

21 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Shirogane Onsen, Kamikawa, Biei, 071-0235
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • 24-hour front desk
  • Arcade/game room
  • Front desk safe
  • Vending machine
  • Meeting room
  • Gift shops/newsstands
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)

Choose dates to view prices

About this area

What's nearby

  • In Shirogane Onsen
  • Asahiyama Zoo - 54 min drive

Getting around

  • Asahikawa Airport (AKJ) - 38 min drive
  • Nishinaka Station - 30 min drive

About this property

Taisetsuzan Shirogane Kanko Hotel

3-star hotel in the heart of Shirogane Onsen
A free breakfast buffet, an indoor mineral hot spring (onsen), and an arcade/game room are just a few of the amenities provided at Taisetsuzan Shirogane Kanko Hotel. For some rest and relaxation, visit the 2 indoor hot springs. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
Other perks include:
  • Hot springs on site, a gift shop, and luggage storage
  • A front desk safe, smoke-free premises, and a 24-hour front desk
  • An elevator and a vending machine
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Taisetsuzan Shirogane Kanko Hotel include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 22-inch TVs with digital channels
  • Children's slippers, heating, and daily housekeeping

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Kaiseki meal

What to do

  • Hot springs

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Arcade/game room

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Japanese

Room amenities

Be entertained

  • 22-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Slippers
  • Children's slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 11:30 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pool, spa, & gym (if applicable)

  • Hot springs access available from 11:30 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards and cash.

Also known as

Daisetsuzan Shirogane Kanko Hotel Biei
Daisetsuzan Shirogane Kanko Biei
Daisetsuzan Shirogane Kanko
Taisetsuzan Shirogane Kanko Hotel Biei-Cho Hokkaido Japan
Taisetsuzan Shirogane Kanko
TAISETSUZAN SHIROGANE KANKO HOTEL Biei
TAISETSUZAN SHIROGANE KANKO HOTEL Hotel
TAISETSUZAN SHIROGANE KANKO HOTEL Hotel Biei

Frequently asked questions

Is Taisetsuzan Shirogane Kanko Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Taisetsuzan Shirogane Kanko Hotel?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Taisetsuzan Shirogane Kanko Hotel on 1 November 2022 start from NZ$237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Taisetsuzan Shirogane Kanko Hotel offer free cancellation for a full refund?
Yes, Taisetsuzan Shirogane Kanko Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Taisetsuzan Shirogane Kanko Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Taisetsuzan Shirogane Kanko Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Taisetsuzan Shirogane Kanko Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Taisetsuzan Shirogane Kanko Hotel?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10 AM.
What is there to do at Taisetsuzan Shirogane Kanko Hotel and nearby?
Onsite recreation at Taisetsuzan Shirogane Kanko Hotel includes hot springs. Taisetsuzan Shirogane Kanko Hotel also has an arcade.
Are there restaurants at or near Taisetsuzan Shirogane Kanko Hotel?
Yes, there's an onsite restaurant. The dining venue will be unavailable from January 1 2022 to September 1 2022 (dates subject to change). Nearby restaurants include Hobbito (4.8 mi) and カフェレストラン バーチ (4.9 mi).
What's the area around Taisetsuzan Shirogane Kanko Hotel like?
Taisetsuzan Shirogane Kanko Hotel is a short 2-minute walk from Shirokane Hot Spring and 9 minutes' walk from Daisetsuzan National Park. Travelers say this hotel is in a good location.

Overall score and ratings

6.2

Good

6.6/10

Cleanliness

6.7/10

Staff & service

6.0/10

Amenities

6.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Lovely outdoor onsen
Was able to enjoy the onsen, especially the outdoor one on the 1st floor, though I was disappointed we missed our dinner as we arrived 10mins past 9. It was a long drive to get there and no option to at least get to serve us something. I guess they are very strict with schedules and the concept of time. There’s a noodle vending machine. My son had two. LOL. I decided to wait for breakfast.
Jacquelyn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hiroshi, 1-night family trip
Verified Hotels.com guest review

6/10 Good

晃, 1-night trip
Verified Expedia guest review

10/10 Exceptional

とても良かったです!
hiroki, 1-night family trip
Verified Expedia guest review

8/10 Very good

tetsuya, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

2/10 Poor

夕食の配膳、準備するスタッフの態度が、もはやおもてなし、営業ではない。悪過ぎ。 食事中に、途中でご飯や汁物のコーナーを早く片付けたいのか、主任に悪態をつく。顧客が食事中に「おっそ」と敢えて聞こえるようにつぶやき、働いていた。いくら正月でご自身も早く仕事を終えて帰りたいのはわかるが、その前に顧客が許された時間内で食事中なのです。 苦情を言おうとしましたが、せっかくのお正月なので、スルーしました。ご高齢のおばあちゃんは雇わないことをオススメします。
正月に宿泊したもの, 1-night romance trip
Verified Expedia guest review

8/10 Very good

흰수염폭포와 매우 인접해있고, 아사히다케와 가까움. 가이세키가 맛있음. 청결도는 약간 보완했으면..
태선, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

KYUNG HO, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

レビューの評判が悪かったので、期待をしていなかったが、従業員の方は一生懸命やっていた。 観光には便利。温泉はすごくいいお湯だが熱い。 朝、まだ入浴時間中なのに、掃除をはじめるのは失礼だと思う。露天風呂に入っていたら、外を従業員の人が歩いていた(掃除用のホースを外から置いたようだ)。自分は男だったからまだよいが、女性だったらビックリしたと思う。 食事は値段から考えたら、こんなもんだと思う。
YU, 1-night family trip
Verified Expedia guest review