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Hipotels Gran Playa de Palma

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Indoor pool, outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas
Balcony

Overview of Hipotels Gran Playa de Palma

UNESCO Sustainable Travel Pledge

Hipotels Gran Playa de Palma

4.0 star property
4-star Palma de Mallorca hotel with full-service spa, connected to the convention center

9.4/10 Exceptional

1,000 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Meeting Facilities
Map
Avenida Fra Joan Llabrés S/N, Palma de Mallorca, 7600

Room options

About this area

What's nearby

  • El Arenal Beach - 4 min drive
  • Plaza Espana - 21 min drive
  • Cathedral of Santa Maria of Palma - 17 min drive
  • Cala Mayor Beach - 22 min drive
  • Port of Palma de Mallorca - 25 min drive
  • Palma Nova Beach - 29 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 11 min drive
  • Palma de Mallorca Verge de Lluc Station - 11 min drive
  • Marratxi Poligon Station - 13 min drive
  • Es Caülls Station - 14 min drive

Restaurants

  • Donnerbalken - 6 min walk
  • Chalet Siena - 6 min walk
  • Casa Rufino - 7 min walk
  • Linos Grand Cafe de Mar - 8 min walk
  • Massilia - 9 min walk

About this property

Hipotels Gran Playa de Palma

A great choice for a stay in Palma de Mallorca, Hipotels Gran Playa de Palma is just 4.2 mi (6.7 km) from the airport. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, Ayurvedic treatments, or reflexology. Other highlights at this upscale hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

Catalan, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 368 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Scooter/moped rentals
  • Bicycle tour information
  • Beach nearby
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Segway rentals/tours nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (5124 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 18 holes of golf
  • An outdoor pool
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • Catalan
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

Spa

Mallorca Wellness SPA has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Dining

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hipotels Gran Playa Palma Hotel Playa de Palma
Hipotels Gran Playa Palma Hotel
Hipotels Gran Playa Palma Playa de Palma
Hipotels Gran Playa Palma
Hipotels Gran Playa De Palma Majorca
Hipotels Gran Playa de Palma Hotel
Hipotels Gran Playa de Palma Palma de Mallorca
Hipotels Gran Playa de Palma Hotel Palma de Mallorca

Frequently asked questions

Does Hipotels Gran Playa de Palma offer free cancellation for a full refund?
Yes, Hipotels Gran Playa de Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hipotels Gran Playa de Palma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hipotels Gran Playa de Palma?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 9:30 AM to 7:00 PM.
Are pets allowed at Hipotels Gran Playa de Palma?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hipotels Gran Playa de Palma?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hipotels Gran Playa de Palma?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Hipotels Gran Playa de Palma?
No, this hotel doesn't have a casino, but Mallorca Casino (23-min drive) is nearby.
What is there to do at Hipotels Gran Playa de Palma and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes segway rentals. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hipotels Gran Playa de Palma also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Hipotels Gran Playa de Palma?
Yes, there's an onsite restaurant. Nearby restaurants include Donnerbalken (6-min walk), Chalet Siena (6-min walk), and Casa Rufino (7-min walk).
Does Hipotels Gran Playa de Palma have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hipotels Gran Playa de Palma like?
Hipotels Gran Playa de Palma is a short 7-minute walk from El Arenal Beach and 7 minutes' walk from Playa de Palma. Travelers say the area is central and good for shopping.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Beach side resort
At first we were put off by the lack of art and design of the hotel inside, but all of the action is really at the beach, and this is a great beachside hotel. The junior suite was missing a lot of the boutique flare you find in suites around the world. But the breakfast, and dinner buffet was a 10 out of 10. There was even a free entertainment show downstairs most nights The staff and leadership are extremely responsive to any needs we had. The spa and sauna was great. Since we were there for the beach, food and rest it was a great place which we would recommend.
Mari, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel but not customer friendly
The hotel is great however their management is not. Had a wonderful stay but we had to check out early. I was assured that we can get refund of our unused stay, however, when followed up via Hotels.ca, they refused to refund the money.
Nidhi, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martina, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Pavan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Simply amazing
Amazing hotel with very spacious rooms perfect location 2 minutes walk to the beach highly recommended
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing property would definately recommend.
Peter, 5-night romance trip
Verified Ebookers guest review

6/10 Good

Modern property, very clean. Lovely pools; water was surprisingly warm. Nice beach nearby. Generally poor quality food at breakfast and dinner. Sickeningly sweet desserts. Awful pizza. Staff in restaurant were not very friendly and some were a bit rough. Surrounding area was a bit rough and on 2 occasions guys were passed out on the street in the day.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel! It is very clean and Staff is very helpful and nice
Paola, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great hotel but be wary of the location in the heart of party central for the younger generation.
stephen mark, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Guy, 6-night trip
Verified Hotels.com guest review