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HOSHINOYA Tokyo

5.0 star property
Luxury ryokan with restaurant, near Tokyo Imperial Palace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOSHINOYA Tokyo

Exterior detail
Lobby lounge
Yuri (Deluxe King)
Hot springs
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Onsen
    Onsen
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Breakfast available
  • 24-hour room service
  • Spa services
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
The price is NZ$1,944
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Sakura (Deluxe Twin)

Sakura (Deluxe Twin)

Sakura (Deluxe Twin)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Yuri (Deluxe King)

Yuri (Deluxe King)

Yuri (Deluxe King)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Kiku (Executive Triple)

Kiku (Executive Triple)

Kiku (Executive Triple)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 83 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

Map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004

What's nearby

  • Tokyo Imperial Palace - 15 min walk - 1.3 km
  • Tokyo International Forum - 17 min walk - 1.4 km
  • Nippon Budokan - 3 min drive - 2.0 km
  • Tokyo Dome - 3 min drive - 2.8 km
  • Tokyo Tower - 4 min drive - 4.1 km

Getting around

  • Tokyo (HND-Haneda) - 29 min drive
  • Tokyo (NRT-Narita Intl.) - 60 min drive
  • Tokyo Station - 9 min walk
  • Kanda Station - 11 min walk
  • Akihabara Station - 20 min walk
  • Otemachi Station - 1 min walk
  • Takebashi Station - 10 min walk
  • Nijubashimae (Marunouchi) Station - 11 min walk

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪上島珈琲店大手町フィナンシャルシティ店 - ‬1 min walk
  • ‪港屋2 - ‬2 min walk
  • ‪サブウェイ - ‬2 min walk
  • ‪銀座篝 大手町店 - ‬1 min walk

About this property

HOSHINOYA Tokyo

At HOSHINOYA Tokyo, you'll be a short five-minute drive from Tokyo Imperial Palace and Nippon Budokan. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this luxurious ryokan include a snack bar/deli and a garden. Fellow travellers love the helpful staff. Public transportation is only a short walk: Otemachi Station is steps away and Takebashi Station is 10 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 84 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs
  • Shopping
  • Access to nearby indoor pool
  • Access to nearby health club

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Spa services

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4752 for adults and JPY 1600 for children

Renovations and closures

This property is closed from 12 January 2025 to 15 January 2025 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to midnight

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Dinner service is not available at this property.

Also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

Frequently asked questions

Is HOSHINOYA Tokyo currently open?
This property is closed from 12 January 2025 to 15 January 2025 (dates subject to change).
Are pets allowed at HOSHINOYA Tokyo?
Sorry, pets aren't allowed.
Is parking offered on site at HOSHINOYA Tokyo?
Sorry, there's no on-site parking at HOSHINOYA Tokyo.
What are the check-in and check-out times at HOSHINOYA Tokyo?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at HOSHINOYA Tokyo and nearby?
On-site recreation at HOSHINOYA Tokyo includes hot springs. Enjoy amenities such as spa services, a garden and access to a nearby health club.
Are there restaurants at or near HOSHINOYA Tokyo?
Yes, there's an on-site restaurant.
Does HOSHINOYA Tokyo have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around HOSHINOYA Tokyo like?
HOSHINOYA Tokyo is in Chiyoda, a short 1-minute walk from Otemachi Station and 15 minutes' walk from Tokyo Imperial Palace.

HOSHINOYA Tokyo Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

First hotel on Tokyo honeymoon
HOSHINOYA met our high expectations - but many of the notes from other reviewers rang true. Overall we really enjoyed it and would recommend. 1. We stayed 3 nights. Even if you have the budget, wouldn't recommend staying much longer than that as some of the rituals get a bit tired after a couple days (such as taking off shoes when entering). 2. Room is overall nice but not super spacious and ours smelled a bit funky. Shower is good but not incredible. Bed is good. 3. Common area is nice and the snacks and drinks available were great. 4. Welcome/arrive felt high service and exclusive. 5. Onsen is nice and unique but would have liked to have a steam room or other facilities as well 6. We did the sake tasting and enjoyed it - would recommend. 7. Location is good and we did a lot on foot our first 2 days. Great to be near Ginza and train station. 8. Expected a bit more from a service perspective but it met our needs. For example - no turn down service, front desk a bit slow to respond to inquiries.
Maureen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

YONGJIN, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Enjoy life. You only have one
Property was difficult to locate in the business district. Checking in was quick and easy. Those with tattoos are able to use the hot spring. When we arrived, there were four other females who were leaving. We had the place to ourselves. The open air ceiling was breathless. The common area had drinks, small rice cracker snacks, and single wrapped ice cream balls similar to small bon bons. Checkout was quick. Charged for hot springs usage for all in our party and a service fee. I knew about the fee from another review so I wasn’t shocked when it was approximately half the price of our room.
View from outside. These are the cubbies your footwear is kept upon entering
View upon entering property
Nice deep soaker tub
Gina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location Close to Tokyo station Wonderful staff and service
Chelsea, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JINSOO, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hyoungsuk, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

unique luxury hotel in Tokyo
Hoshinoya Tokyo is a unique hotel, with tatami and wooden flooring throughout. The rooms have an elegant decor with a modern touch (TV hidden behind a mirror, multiple room dimming settings). The communal lounges on each floor, as well as the public bath on the top floor, along with cultural amenities (musical performances on the weekends) all make up a unique experience that you won't find at other hotels.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The quality of service, attention to detail and ethereal ambience makes this a truly special respite from the hustle and bustle of Tokyo.
Lee, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Modern and traditional hotel with great customer service. An excellent choice for families or for those just looking for some peace in Tokyo. The onsen was a special treat & my family thoroughly enjoyed. Walking distance to Tokyo station and very close to Otemachi Station. Would definitely stay here again.
David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff and service are amazing and the Onsen is very clean, peaceful and relaxing. Highly recommended.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

traditional elegance in Tokyo
Stunning and engaging architecture. This place is not for everyone - for example, those who like typical gaudy Western style five star hotels with luxe golden fixtures etc. Also, the beds are traditional Japanese - so futon on the floor. We loved it! Service was impeccable and lovely.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotels I've ever stayed at. Thank you
Tanya, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Absolutely gorgeous hotel. Amazing staff as well. Rooms were spacious and beautiful. Lovely tea and snacks included as well. We used the Osen, gym nearby (extra change), hand the traditional dinner and breakfast in our room and toured around Tokyo. The hotel is located in the financial district which was a little too quiet on the weekends and none of the underground restaurants were open. Other than that, our experience was perfect. Would definitely recommend.
Verified Expedia guest review

10/10 Exceptional

Very pleasant & unique
Very pleasant stay and unique experience!
RAN, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Truly the most beautiful oasis hotel. Extraordinary service and beauty. Incredibly private. Almost no interaction with other guests. The most luxurious ryokan possible. The onsen on the roof is magic. Highly recommend for a calm peaceful relaxing place to spend a few days upon arrival with jet lag. Would love to return.
Melissa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lynn, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel is incredible, the facilities are mind blowing. Everything about the hotel is exceptional. The Onsen is an incredible experience to have. The spa was the best I've ever been to. The only two complaints I have are the breakfast option was very expensive and it wasn't as tasty as all the other food I had in Tokyo. Additionally I wanted to invite a few of my friends to checkout the room while I changed for us to go out. The hotel gave me a very hard time stating that hotel policy doesn't allow guests, which is absurd. I'm staying at a hotel alone, if I want to invite someone to visit me, it's my own prerogative to do so.
Verified Expedia guest review

10/10 Exceptional

We loved staying at HOSHINOYA Tokyo. The property is truly a ryokan in the city that creates a quiet and peaceful environment. The natural onsen on the 17th floor makes the property very unique within Tokyo and we used it everyday. The staff were all very helpful and kind throughout our stay. We also had to cancel very short notice and they worked with us to reschedule even though we were outside their cancellation window; we really appreciated their willingness to accommodate us in a unique circumstance.
William, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Must stay here when in Tokyo!
The most beautiful hotel I have ever stayed in! Love the hot springs and the japanese breakfast. The staff was wonderful!
Michelle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cameron, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

2/10 Poor

1st day we arrived was good with staff. 2nd day - Breakfast : Staff did not explained about food and food was not warm, it was cold. We need a water so i called staff but they did not answer so i went out of room and looking for staff. 3rd day (check out at 11:30) - when i went to reception to check out, staff did not say hello and did not asking any question like " how was stay in Hoshinoya?", they just gave to me paper to pay bill. I felt so upset about staff. I have been many Aman resort,Hyatt,Hilton,W hotel, Ritz carton and so on around world. Their staff so kind but Hoshinoya Staff are so terrible in reception. My daughter asked some drink when we check out, but staff laught and reject to give some drink. I felt so much terrible and very upset. I felt they ignore me. I did decide not use Hoshinoya hotel anymore in my life and tell my experience to my people. How staff say "No" when we ask some drinks when we check out? Is this your hotel's customer service rule? We spend about 1500yen per night, but service your your hotel less than 300yen per night's hotel. Thank you so much Hoshinoya's terrible customer service and I'll never forget the feeling of being ignored. for the rest of my life.
GUK, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Daraphanh, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Daraphanh, 7-night romance trip
Verified Expedia guest review