Novotel Melbourne South Wharf

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Overview of Novotel Melbourne South Wharf

UNESCO Sustainable Travel Pledge

Novotel Melbourne South Wharf

4.0 star property
4-star hotel with 1 restaurants, connected to the convention center, near DFO South Wharf

9.2/10 Superb

938 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Laundry facilities
The price is $193
Price available on 07/07/2022
Map
7 Convention Centre Place, South Wharf, VIC, 3006
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • UNESCO Sustainable Property
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Melbourne Central Business District
  • DFO South Wharf - 2 min walk
  • Crown Casino and Entertainment Complex - 8 min walk
  • Collins Street - 11 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Flinders Lane - 14 min walk
  • Eureka Skydeck 88 - 20 min walk
  • Melbourne Arts Centre - 24 min walk
  • Federation Square - 24 min walk
  • National Gallery of Victoria - 26 min walk
  • Regent Theatre - 26 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 16 min drive
  • Melbourne Airport (MEL) - 20 min drive
  • Avalon Airport (AVV) - 38 min drive
  • Spotswood Station - 7 min drive
  • Southern Cross Station - 15 min walk
  • Flinders Street Station - 22 min walk
  • Flagstaff Station - 28 min walk

About this property

Novotel Melbourne South Wharf

When you stay at Novotel Melbourne South Wharf, you'll be within a 15-minute walk of Crown Casino and Entertainment Complex and Collins Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at MR. Carpano Dining & Bar, which serves Italian cuisine and is open for lunch and dinner. This upscale hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the nice bathrooms and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
This information is provided by our partners.

At a glance

Hotel size

  • 347 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 35 per day)
  • Onsite valet parking (AUD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Grab bar near toilet
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Hindi
  • Korean
  • Spanish
  • Thai

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

MR. Carpano Dining & Bar - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Allora-Espresso + Dessert - Onsite café. Open daily.
Mr Capano Bar - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: AUD 200 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 38 per person (approximately)
  • Credit card charges are subject to an extra charge of 1.3 percent

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs AUD 35 per day
  • Valet parking costs AUD 50 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Breakfast fees apply only to guests age 12 and older.

Also known as

Novotel Melbourne South Wharf Hotel
Novotel Melbourne Wharf Hotel
Novotel Melbourne Wharf Wharf
Novotel Melbourne South Wharf Hotel
Novotel Melbourne South Wharf South Wharf
Novotel Melbourne South Wharf Hotel South Wharf

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

PACQUITA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marino, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic attentive staff
Lovely king bedroom with views of the bay, ample size bathroom and a large tv. We had issues downloading Netflix from our phone to sync to the TV, but we got a swift response from staff to help us which was awesome and very much appreciated. Wish we realised they had a pillow menu! Great location and would stay again.
Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brooke, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

guruprasad, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ALAN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Check out was difficult
Checkout was awful. Unable to access a lift for 20 minutes and many other guests in the same boat. Had to go up to get down and stopped on nearly every floor. People on each floor frustrated with the wait
Marcelle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Susanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kaila, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome family stay.
Stay was amazing. Walking distance to great restaurants and shopping. Easy check in, staff friendly and super comfortable clean rooms. We would of liked the option to purchase movies in room but were able to chromecast Netflix for the kids really easily.
Shelley, 1-night family trip
Verified Hotels.com guest review