Guests
All properties in Kenner, Louisiana, United States of America

Best Western Plus New Orleans Airport Hotel

Kenner hotel with outdoor pool and conference center

  • Free continental breakfast, free WiFi, and free parking

Image gallery

  • Lobby
  • Lobby
  • Pool
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Bathroom
  • Lobby
Lobby. Image 1 of 33.
1 / 33Lobby
189 W Airline Dr, Kenner, 70062, LA, United States of America
8.0.Very good.
  • Somewhat run down. Parking for airport no longer convenient. Need to take 2 shuttles.…

    Aug 23, 2021

  • Besides only having a small selection for breakfast, it was a lovely place to stay. Front…

    Jul 29, 2021

See all 821 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Easy parking
Safe
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • 24-hour business center

For families

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Kenner - Louis Armstrong International Airport
  • Pontchartrain Center - 6.2 mi / 10 km
  • Treasure Chest Casino - 6.3 mi / 10.1 km
  • Destrehan Plantation - 6.9 mi / 11.2 km
  • Clearview Mall - 7.7 mi / 12.3 km
  • Lakeside Shopping Center - 10.2 mi / 16.4 km
This property is closed from September 9 2021 to October 31 2021 (dates subject to change).
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Accessible, Bathtub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

What’s around

Landmarks

  • In Kenner - Louis Armstrong International Airport
  • Pontchartrain Center - 6.2 mi / 10 km
  • Treasure Chest Casino - 6.3 mi / 10.1 km
  • Destrehan Plantation - 6.9 mi / 11.2 km
  • Clearview Mall - 7.7 mi / 12.3 km
  • Lakeside Shopping Center - 10.2 mi / 16.4 km
  • Audubon Zoo - 15.3 mi / 24.6 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 3 min drive
  • New Orleans Union Passenger Terminal - 19 min drive
  • Free airport shuttle
  • Cruise terminal shuttle (surcharge)
map
See on map
189 W Airline Dr, Kenner, 70062, LA, United States of America

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle from 5 AM to 11 PM*
  • Cruise terminal shuttle*

Parking

  • Free onsite self parking
  • Onsite extended parking (USD 8 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 450
  • Conference space size (meters) - 42
  • One meeting room
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 10.0 per night

ParkingPay at property

  • Extended parking costs USD 8 per day

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Also known as

  • Best Western Plus New Orleans Airport Hotel Kenner
  • Best Plus New Orleans Kenner
  • Plus New Orleans Hotel Kenner
  • Best Western Plus New Orleans Airport Hotel Hotel
  • Best Western Plus New Orleans Airport Hotel Kenner
  • Best Western Plus New Orleans Airport Hotel Hotel Kenner
  • Best Western Plus New Orleans Airport Kenner
  • Hotel Best Western Plus New Orleans Airport Hotel Kenner
  • Kenner Best Western Plus New Orleans Airport Hotel Hotel
  • Best Western Plus New Orleans Airport Hotel Kenner
  • Best Western Plus New Orleans Airport Kenner
  • Best Western Plus New Orleans Airport
  • Hotel Best Western Plus New Orleans Airport Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Plus New Orleans Airport Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from September 9 2021 to October 31 2021 (dates subject to change). The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
    • Fitness facilities
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 3:00 AM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Contactless check-out is available.
  • Yes. Nearby restaurants include Fiesta Latina (2.1 mi), Gendusa's Italian Market (2.5 mi), and Wendy's (3.3 mi).
  • Yes, a free airport shuttle is available from 5 AM to 11 PM on request.
  • No, this hotel doesn't have a casino, but Treasure Chest Casino (16-min drive) and Fair Grounds Race Course (19-min drive) are both nearby.
  • Best Western Plus New Orleans Airport Hotel has an outdoor pool and a fitness center.
8.0.Very good.
  • 2.0.Poor

    Horrible Service

    The checkout service was horrible. If you’re not looking to be awaken by banging on the door every 5 minutes literally screaming at you please don’t go here. Literally 11:00,11:03,11:07,11:09, 11:10,11:15. I was late due to the inconvenience and rambling. Very rude and disrespectful.

    Tessie, 2 night family trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great overnight stay

    We booked the hotel bc they offered airport transportation unfortunately it stops at 11 and our flight arrived after the cut off time. When we arrived we were immediately checked in. The staff was welcoming, the beds were extremely comfortable and the room and property were nice and tidy. I’d definitely stay here again.( Side note the elevators took a while so we ended up taking the stairs for the most part, but they were clean and we were on the 2nd floor so it was no biggie. )

    Tenise, 1 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Very poor breakfast

    Emilia, 1 night trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Everything about out st

    Cindy, 1 night trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible, Awful, No Good Hotel

    No towels were in our room or hot water when we arrived. The Manager On Duty refused to allow us a later check out knowing that our flight wasn't until 6pm, yet the hotel wasn't full. I asked if there were any more danishes during breakfast and was IMMEDIATELY told "No". The Manager was being lazy & didn't want to go get them. I wouldn't stay here again.

    Brandes, 1 night trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome stay while in town to catch a flight! Would definitely stay again.

    Courtney, 1 night trip, Jun 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    NICE PLACE

    3 night trip, Jun 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was clean, the staff were very accommodating and courteous

    2 night romance trip, Jun 11, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Convenient to airport, minutes away. Came in late, left early. Pleasant person behind the desk at check-in, no problems. Room was clean and quiet. In an industrial setting but safe. It is what it is, a clean safe place convenient to airport. Wouldn’t plan a week vacation here.

    Oscar, 1 night family trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean

    2 night family trip, Jun 9, 2021

    Verified Expedia guest review

See all 821 reviews